Previous 1 2 3 Next 182 Replies Latest reply: Aug 15, 2015 7:24 PM by XarthurK
starrn1 Level 1 (0 points)

After the 10.5 update and the iOS5 update on my iPhone my ringtones won't sync! Anyone else have this issue?

iPhone 4
  • StarryNAustin Level 1 (0 points)

    Yes I have exclamation's next to every ringtone and if I go to download it says I've already purchased it do I want to again.. uh NO dummies FIX IT! LOL

  • wardnuke Level 1 (0 points)

    I am having the same problem. I updated to iTunes 10.5 and iOS 5.0 on my iPhone 4 and now my custom ringtone will not transfer over. It shows up in iTunes and is checked off, but will not show up on my phone. I also have the exclamation marks that StarryNAustin has.


    Come on Apple. Fix this. I guess this is what I get for upgrading so soon and not letting them work the obvious bugs out first.



  • thistle55 Level 1 (0 points)

    I've got the same problem and although I only have 11 custom ringtones I want them all back in my phone.  Hope this gets fixed soon.

  • nuprin7676 Level 1 (0 points)

    Hey guys...this same thing happened to me when ios4 came out.  All I had to do was uncheck all ringtones in iTunes....synced up my phone (clears it out, I guess).  Then I went back and rechecked them...synced my phone up again...and they returned.  A couple o fdays ago the same thing happened and I did this fix and now it's all there.  Hope this helps.

  • StarryNAustin Level 1 (0 points)

    Yeah well now they charging me again for the 3rd time for two text tones that I have already downloaded and bought... thank GOD they aren't charging me for LION again at 30 bucks a pop I can handle 99 cents

  • agkeyes Level 1 (0 points)

    Definitely not cool. I wouldn't even have upgraded. Need those ringtones.

  • agkeyes Level 1 (0 points)

    Yea! He's right! Just uncheck the ringtones, sync, recheck and sync again. Thanks!

  • shardsofblue Level 1 (0 points)

    What I did that worked: Go to the Ringtones tab, choose "Selected Ringtones" and uncheck everything, then apply/sync. Next, recheck everything and apply/sync again. That put them all back on my phone.

  • synchro Level 1 (30 points)

    I tried the above technique (uncheck, sync, check, sync) but it did not work. (iPhone 4, iTunes 10.5 running in OS X 10.6.8) It worked great in iOS 4.x


    The ringtones (under the iPhone at Devices) are showing up in gray. Also, the Ringtone category at the top middle of the screen is missing. (Summary  Info  Apps  Music, etc.) Weird.


    I've tried restoring (as new iPhone) twice, un-installing iTunes 10.5, deleting all iTunes .plist files, re-installing iTunes but no luck. It just does not want to do custom ringtones (accept .m4r files).

  • wayne mitzner Level 2 (400 points)

    i've got the same  problem, but don't understand your comment.  You mean the ringtone shown on the iphone?  There's only one checked and you can't uncheck it.  There's no ringtone tab on my itunes, so it's not clear what you mean.  Thanks. 

    But i agree it was a big mistake to upgrade so soon.  a ton of other problems besides the ringtones.  But the ringtones issue is terrible.  Actually i can see the ringtones on the list for each name and they play in the edit menu, but after saying "done' it always defaults to the default ringtone

  • anitalynn Level 1 (0 points)

    I have the iPhone 4, upgraded to iOS 5 one day after it came out. My ringtones also were not synching.


    Go to iTunes > Devices (iPhone) > Ringtones > uncheck Sync Ringtones, then sync. After sync is compete, go back into iTunes > Devices (iPhone) > Ringtones > check box to Sync Ringtones, then sync phone.


    This returned my ringtones to my iPhone 4.

  • IEVLV8 Level 1 (0 points)

    ringtones in the least of my problem, i can't get contacts i created on my phone to sync with address book


    so if my phone suddely dies i'll lose all my new contacts because they wont sync

  • angela100 Level 1 (0 points)

    I tried unchecking and syncing then rechecking and syncing but that didn't work for me.


    Maybe that only works for purchases from iTunes?  I created mine with an app.



  • angela100 Level 1 (0 points)

    figured it out


    in the ringtones section on iTunes (not under my iPhone) i noticed that i had exclamation marks next to all of my ringtones.  you have to double click on each one and locate your ringtone (for some reason it has lost the link to the original).  if you cannot locate, try using your spotlight search to find them and click on it - you may get a duplicate in your ringtones, but you can just delete the one that doesn't work.


    once you found them all, then do the uncheck sync, check sync (as stated above) and they're all back



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