Mail keeps asking for iCloud password ( iOS 5)

ISSUE RESLOVED - well for me any ways.

It would seem that there have been a lot of us that are having problems retrieving our emails after porting our accounts from Mobile Me to the iCloud.

It wasn't until I set up my daughters account on the iCloud that I realised that passwords MUST include at least one character in UPPER CASE. So I changed my password accordingly & all the issues have disappeared & I am able to receive & send emails as before.

Hope this sorts out your problems too.

Mike

"ISSUE RESLOVED - well for me any ways." Sort of resolved Mike. iCloud has been up and down. It sometimes lets you in and sometimes you can't get in. It depends on if your on a time icloud has turbulence.

Found the answer by Spatz.

🙂Found the solution!🙂

Go to https://appleid.apple.com/ and enter in your information.

The problem is the password you used for mobileme is under the requirement of icloud. For example, icloud requires 1 capital letter, 8 characters, numbers and alpha, etc.

I was using a password that was under that requirement, only 6 characters and nothing capital, and after updating it to a stronger password, I have had no issues at all.

What he mentioned in his post is correct. The new iCloud requires a 'stronger' password and the old passwords we used with our previoud AppleID account does not fit the criteria. To those whom had changed the password recently, you will have no issues with logging on. For 'veterans' like us, we get repeated request for passwords without knowing Apple needs us to reset our passwords.

Not sure this is THE solution, though it may be true that there are new password requirements. I've had a .Mac account since it was introduced. My password is eight characters with several special characters, a capital letter, and a number and I am not able to access mail via iCloud or on my iPad. I can log into iCloud and I can access all other services without problems.

It didn't work for me either. And yes, I entered a "correct" password, with U&lc, number, etc. IT IS NOT OUR FAULT. The problem lies with Apple stupidly inviting the whole world to sign on to iCloud all at once, getting overwhelmed, and not acknowledging the problem. How many more days until they fix it? Or at least be honest about how long it will take. Right now, it doesn't seem as if they admit the screwup. The ultimate irony is: those of us who have been MobileMe customers, who've been paying for iDisk, are getting the short end of the stick.

bob157 wrote:

It didn't work for me either. And yes, I entered a "correct" password, with U&lc, number, etc. IT IS NOT OUR FAULT. The problem lies with Apple stupidly inviting the whole world to sign on to iCloud all at once, getting overwhelmed, and not acknowledging the problem. How many more days until they fix it? Or at least be honest about how long it will take. Right now, it doesn't seem as if they admit the screwup. The ultimate irony is: those of us who have been MobileMe customers, who've been paying for iDisk, are getting the short end of the stick.

How True. lol 😁

Hi All

I was killing myself over this and I saw another solution that has worked for me. Go into Mail -> Preferences -> Accounts and on the iCloud settings, go to 'Advanced'

Once there tell it to authenticate using 'password' and not 'apple token'

Been working since.

My guess is this is a bug in Mac OS and not iCloud...

HTH

Karl

This seems to work for me.

Thanks! I loved this comment- well written and smartly stated. I was searching for an answer to a question and happened upon this comment. We should all take a deep breath.

Same problem for me mail always tell me that my login or password is wrong... It's very annoying !

Issue not solved for me! Always the same error message!

Went to the Genius Bar at the Apple Store yesterday.

They couldn't solve the problem.

I've a very professional and efficient contact on Apple Support Express Lane.

So on each Devices Go to Settings, iCloud and delelete your Acount BUT keep your data.

Check on email/contact/calendar if you have one Mobile Me Account Setup.

Switch Off all devices and switch on

Go to iCloud and login with you @me.com + password.

Merge datas and you're all set!

Make sure that all slides are blue (email, contact calendar, etc...)

For me SOLVED

Thanks a lot to Christopher from Apple !🙂

Karl, Thanks. That seems to work for me.

Nothing is working. Can't get mail on MacBook Pro or iPhone. This is horrible. Apple needs to step up its quality control.