Apple ID after ios5- many problems !

Trying to get the ball rolling for a solution, I sent the following feedback to Apple:


Wow! Won't let me copy and paste from there, so here is a summary:


Downloaded ios5 to my ipad yesterday (iphone4S on the way). Tried to set up iCloud and it wouldn't take my old Apple ID. Went to Apple ID page and followed instructions to locate connected emails (I had been forced by Apple to make a separate ID for mobile me for finding my iphone). Picked an email address for new Apple ID username, and picked a new password. Now my old ID and password have been eliminated entirely and will now work on ANYTHING. I know, I have tried.


Now I cannot update any of 10 (and climbing after ios5) apps that I have purchased previously. Nor can I even reregister my ipad under the new ID. Everytime I try to do something that was connected to my old ID I get a message saying I have to use that ID....WHICH DOESN'T EXIST AND ISN'T ACCEPTED ANYMORE.


Apple is the one who made me get a separate ID for mobile me, and Apple is the one who changed they way IDs are created (and passwords) and Apple is the one who now says combine all IDs (something I wanted in the first place) and Apple is now insisting I use the old ID or I will eventually lose anything I try to update or change in any way, apparently.


I don't want to have to repurchase all my apps and music, etc.


I experimented by deleting Pages and trying to reinstall it. Only the new ID will work, so I used that. In the past deleting and reinstalling resulted in a free reinstall. Not this time. I was charged. And yet Apple knows it's me. My new ID shows at the bottow of the itunes app on my ipad, and the top in itunes on windows. In the same app all the updates pending still show. But when I try to update them windows itunes says I must sign in with the old ID, and ipad itunes just keeps displaying my old ID, but no password will work with it.


A forum search shows that this ID problem is not new. I was just forced into it because I downloaded ios5. This is not right! If anyone has a solution I would love to hear it. Please don't just tell me I have to repurchase everything. When will that end? Also if I repurchase I lose my data (that's what happened when I repurchased Pages).


I am not trying to causae trouble, but if enough people express their concern by replying, perhaps a change will be made. This is NOT a minor issue!


Thanks for listening.

AppleID ios5 ipad2 iphone4S

Posted on Oct 13, 2011 9:41 AM

Reply
19 replies

Nov 14, 2011 2:27 PM in response to richfromsan bernardino

Yes! OMG! What a disaster. This happened to me. I put in my apple ID I've always used and my same password & it said it wasn't right. No matter what email it wouldn't verify it, would tell me password I know is right was not matching, etc. On and on. What to do? It doesn't recognize my old apple ID and also doesn't recognize my ringtone I paid for

Nov 14, 2011 7:09 PM in response to lizfromcoral springs

I ran into this unmitigated disaster also. I haven't seen anything act this hairbrained since the first version of MobileMe.


After IOS5 - enter usual app store password, all of a sudden I have to use my cloud password - but the iTunes on the computer still recognizes the old password. Then a bunch of incomprehensible crap about I don't have a recognizable US address --- *BS* it's the most standard and regularly formatted US address I've ever seen. Then it needs the password again. Then I have to enter a salutation. Then it needs the password again. Then it needs the credit card number. Then the password.


I gave up in disgust.

Jan 19, 2012 3:10 PM in response to richfromsan bernardino

Isn't it about time that Apple sorted out their Single Sign On (SSO) strategy for all of their Customers and make the use of their facilities, iCloud, Itunes, FaceTime, Apple Store (Worls Wide) seamless. Multi-factor authentication, TACACS+ and RADIUS are Industry Enterprise Standards. My employer has single sign on World Wide so why can't Apple?


Mark Raybould

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID after ios5- many problems !

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.