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iCloud Contacts Will Not Sync

I haven't seen or found an answer to this yet today in searching the existing discussion so wanted to post my own topic on it. I have an iPhone 3GS and an iPad2 Wi-Fi only. Both have been updated to iOS5 without issue. However, iCloud does not want to import all of my contacts so that I can use iMessaging across the devices.


I researched a bit and it seems that both devices believe a bulk of my entered contacts exist on my work Exchange server and not previously locally on my iPhone, or in iCloud now. Since they are not on the devices, iCloud doesn't want to recognize them. I'm not sure how to fix this. I changed and reviewed all the iCloud and iMessaging settings on both devices, and even added my work email address to my Apple ID account, but no dice.


So, question is, how can I get iCloud to understand my Exchange contacts? I have not installed the Windows PC iCloud control panel as I wasn't planning on syncing iCloud to my PC. Is this needed to sync the other way, from my work PC with Exchange on it to iCloud?

Posted on Oct 13, 2011 10:45 AM

Reply
198 replies

Jan 24, 2013 3:28 PM in response to missingsc

Hi All,


I think I have a good fix for this issue.


1. Install Cobook on you mac http://www.cobookapp.com


2. Set it up so that all your local contacts sync with google/gmail. You can also add in Facebook/Linkedin/Xing etc. All your local mac users and groups will be migrated to Google cloud.


3. Once this is done, verify by logging into gmail and checking contacts. If all there..


4. Add a CardDAV account to your iPhone/ipad by following these steps steps http://techcrunch.com/2012/09/27/google-introduces-an-easier-way-to-sync-gmail-c ontacts-to-your-iphone/


5. Once Sync is complete you should have all of your Google contacts synced back to your idevice from the Google/Gmail cloud. This is process is like Vacuuming all of your local Mac contacts into Google, then pulling back from Google onto your iDevice.


6. You can then either disable icloud contacts on your phone and use only Google contacts, or, keep them both running. If you use Google CardDAV contact only, this will be you new cloud storgae for all contacts and groups.


Works like a charm


Shame that Apple's competitor are the ones who have the best solution. Personally, I use Cobook on the Mac and have it sync to local contacts and gmail, but I only use gmail contacts on my iPhone and iPad


Come on Apple sort this out, these are kinds of things that cause mass exodus. I used an Android for a year and hated it, this to me is the best of both worlds.

Jan 25, 2013 7:19 AM in response to Stephen Affolter

I was nervous about deleting all my contacts...

After much fiddling, I finally just turned off my contacts on my iPhone (5), kept the contacts on the phone, then turned Contacts back on (in settings...I don't know why it took me a while to see that), then the iPhone resynced with iCloud and now when I add a contact on the iMac at home it shows up across the board.


My rant... I'm still not 100% clear on the inter-relationship between "On My Mac" and "On iCloud" - it seems most of want to know our computer is storing all the contacts on the hard drive somewhere, so if the cloud gets totalled, we aren't losing all our contacts. And...it doesn't seem that most of us want to specifically keep contacts off the cloud...though maybe some do, which is why there exists the two. It seems there's a misunderstanding if "On iCloud" = shared or if "On iCloud" = stored on the iCloud server and not on your computer. Me, personnally, I would like to know "On iCloud" means stored BOTH on your comptuer and the iCloud server and accessible to your other devices. Is that what it means?

Mar 13, 2013 8:29 AM in response to marinaccio825

No, that's not going to fix most problems people are having. Adding new contacts on the iMac does not add them to the iPhone.Quite frankly, turning contacts on and off just now did not fix this, either and....last time I did it, I lost quite a few contacts as that time, it wasn't synching either. Bummer.


So, I guess from now on, if I add a contact on my iMac, I'll share the contact by emailing it to myself and opening it on my phone and then adding it to my contacts. Ridiculous!!!!

Apr 11, 2013 4:52 PM in response to ragerber

1. Install Cobook on you mac http://www.cobookapp.com


2. Set it up so that all your local contacts sync with google/gmail. You can also add in Facebook/Linkedin/Xing etc. All your local mac users and groups will be migrated to Google cloud.


2.a Disable native sync with Google in contacts app (address book) on your mac.


3. Once this is done, verify by logging into gmail and checking contacts. If all there..


4. Add a CardDAV account to your iPhone/ipad by following these steps stepshttp://techcrunch.com/2012/09/27/google-introduces-an-easier-way-to-sync-gmail-c ontacts-to-your-iphone/


5. Once Sync is complete you should have all of your Google contacts synced back to your idevice from the Google/Gmail cloud. This is process is like Vacuuming all of your local Mac contacts into Google, then pulling back from Google onto your iDevice.


6. Disable icloud contacts on your phone and use only Google contacts. If you use Google CardDAV contact only, this will be you new cloud storgae for all contacts and groups.


7. THere is an app called Contacts Sync for Google mail, only use this to sync from gmail contacts back onto your mac if you want to use the Apple built in contacts. Dont sync from your mac to Google mail. https://itunes.apple.com/au/app/contacts-sync-for-google-gmail/id451691288?mt=12


8. When you add contacts to your address book, use either your mobile device or the gmail browser


This all seems to work for me and i haven't lost a contact in about a year.


iCloud should be taken offline and fixed. Definitely not to be used for business.


Works like a charm

iCloud Contacts Will Not Sync

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