10.7.2 Photoshop Could not save because write access was not granted. (To a server)

The only non Apple/Adobe product we have is Universal Type Server - will remove and see if things change

Not hopeful....

It's really incredible that these posts dated nov 2011 are about a problem which still occurs in august 2012.

What happened to the 'best operating system ever build' as I used to describe OSX. I was sorry having updated to Lion but my update to Mountain Lion is what made me cry like a baby 😉.

Has anyone a working solution for the -unable to save to server problem-? This is really a serious problem for every professional working with photoshop.

This post, from the Adobe forum thread martbabs linked to, seems to explain the issue:

All solutions, theories or speculations about a fix are a complete waste of time. I do find it entertaining to read some of them, but a total waste of effort on everyone's part. There is no .plist file to delete or preference to tweak. This is an Adobe problem with how Photoshop opens files from a network drive and a problem that came with the latest Creative Suite 5.5 version. I have been using Photoshop for 20 years and have been working directly from an Apple server over a network for the last 10, and NEVER had a problem until I upgraded to Creative Suite 5.5.

Everyone should do themselves a favor and stop trying to come up with a fix. It's Adobe's problem, not Apple's. Apple may have changed the way it communicates from a Mac to a Server but Adobe must adapt to it. Adobe knows that the bulk of Photoshop users are on a Mac, so they need to get over themselves and fix their product.

For those just checking in, here is a horribly un-technical explanation of the problem and a work-around.

Photoshop opens a file into your RAM. The file that is left behind is an empty shell with all but a few bits of data left in it, one of them being the file size and modification stamp. When you or another network user clicks a file, especially in column view, Apple's OS generates a preview. This preview changes the resource data of the empty file that Photoshop leaves behind, and when you attempt to save the file, Photoshop freaks out and provides you with the error and ultimately nukes said empty file from the server, leaving only the RAM version. You can hit save again and re-save the file, but sometimes that isn't done and the file is lost.

The solution, TURN OFF THE PREVIEW COLUMN. By turning off Apple's ability to generate a preview, you are effectively solving the problem. Yes, I admit it's annoying and somewhat difficult to work with, but that's the way it has to be for now. To turn off the preview, go to 'Show View Options' under the 'View' menu and uncheck the 'Show Preview Column' check box. This will disable the preview for the file when in column view, thus preventing other network users or even yourself from creating a preview of an open Photoshop file.

This solution has eliminated all errors for my company, as it's pretty rare to have two people attempt to preview or open the same Photoshop file, so for us, this issue is resolved until Adobe fixes the issue for real.

Klaus1,

We are currently experiencing this same issue with CS6 and have been with CS5.5. However, I do not see the TURN OFF THE PREVIEW COLUMN in Photoshop CS6. Have you expereinced the same issue?

Thank you for your time and for your prior research.

It's good to know that an update to CS6 will not fix the problem because this was going to be the next thing I wanted to try in order to solve this serious issue.

Is there really no one from Apple and/or Adobe willing to grab this by the horns? How is this possible? I really can not believe both leave their loyal users standing in the cold.

⚠ For Adobe it's this group of people (the professional users) who are the ones that actually pay for the software

⚠ For Apple it's the group of people who kept faith in Apple Macintosh in the dark day's and have always been using the Mac since the day's most current users didn't even have knowledge of the excistence of Apple.

Come on guys at Apple and Adobe: these are your long-time ambassadors who you leave hanging to dry. Please wake up and smell the coffee!

For the record: This is not a minor issue, there is no work-around... Do you know how incredible time consuming it is not to be abble to save files to a server? I'm not even mentioning the high risk of errors.

Hi Guys,

Just like to add that after much hair pulling, hearing blames that it was down to Adobe or Apple and cursing my mac, I did the task of removing StoneSans font and replacing it in FontBook to rebuild some font cache thing but it still happened, HOWEVER, when I DISABLED the font within FontBook it WORKED!! I now just activate StoneSans when I need to use it and 'save as' on any Photoshop job that uses the StoneSans font.

I can still use 'column view' and still have my previews without disabling anything except the font StoneSans.

It's simple a font clash issue.

Songee69

Have you guys tried zapping the PRAM?

Today I installed new ram. I immediately got the dreaded "could not save...write access not granted."

At the suggestion of the guy at Crucial tech support who found this thread while researching my trouble, I zapped my PRAM and the problem was solved instantly.

Hold down option + command + P + R during start-up. Wait for 3 startup chimes then release all keys.

Hope this helps.

I recently got this problem and I tried to open pictures through Bridge, and it works. No problem saving pictures that are opened that way.

Hey Guys I was having the same problem but we would save a psd file through computers connected to a server and they would occasionally disapear. I looked in the folder where they were supposed to be and noticed that the folder itself was 1.2gbs but it was only showing 2 files that equaled 468 mbs so i opened the folder in bridge and it said that there was a hidden file so I hit show hidden files and there the missing file was! It was named differently (.afpDeleted7610845) but I was able to open it up in photoshop and save as. I hope this helps others with the same issue of files disapearing.

I have upgraded to MacOS 10.8 Mountain Lion on my Mac and on the Server. Also running CS6. The problem does not seem to exist anymore.

A quick and temporary workaround would be to relaunch finder.

for me I'm using 10.9.1 maverick with Illustrator and Photoshop CC to save files onto a company server

zapping my PRAM worked on my iMac running El Capitan only once then it went back to the same problem

I have been facing the same issue after reading many post I myself got confused whats causing the issue & I don't have the answer for the that, but let me tell you what worked for me. In the server where I have saved my RAW file I went and removed the Show Icon preview option and I also removed it from the finder (under view) by doing so it its working for me. Now I can open the file form LR and do my editing in PS and save it back to LR Catalog (tif format). all my photos are in my NAS drive.