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iCloud Calendar invitations not working

I migrated my MobileMe account to iCloud and calendar invitations are not working. When I create a calendar event and select an invitee an email is not sent to the invitee. I have tried sending invites from iCal on my MacBook Air, iPhone, and iCloud.com with no success. I tested by creating a new iCloud account using a different Apple ID and still no luck. Anyone else having this problem?

Posted on Oct 13, 2011 1:41 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2017 9:46 PM

This is a very old thread but for the last few posts here is the thread you are looking for with current information.


Re: iCal will not send if location is added to event


Since late November/Early December 2016, many people have not been able to send event invitations when the add a "suggested Apple Maps location" which seems to be blocking the invitation. Read the thread above for other people who have had the same issue.


As i said, this has been happening to me since late November/Early December.


I was manually adding some December/January Calendar events (adding suggested Apple Maps locations) and the inviting a couple family members. After about three invites to events, the invitations stopped going through. One other did go through but it had "TBD" as the location.

Fast foreward: Tonight I removed the suggested Apple Maps locations and left only location names and the invites began to flow! I was able to reproduce it as described above and below in every instance.


1. Both macOS Sierra & iOS 10.2 Calendar apps are affected in my case.

2. It only has happened to me with using suggested Apple Maps locations.

3. I have had no problems with Emojis nor adding notes, only with suggested Apple Maps locations.


I was able to create an event then invite without a location on macOS. After accepting I could modify it on an iOS device and add a suggested Apple Maps location. The the invite would then update to the suggested Apple Maps location for the invitee.


I wonder if my initial action of sending multiple event invites in a short time triggered some anti-spam block in iCloud servers? This began around the same day Apple announced it was going to start actively blocking spam invites. My hope is that I have not been put of some spam list.


I submitted a bug report to the Calendar Engineering Team. It was quick and simple. Hopefully they will find the bug/spam filter issue and fix it soon.

131 replies

Mar 4, 2012 12:55 AM in response to Kadillac

So I called Apple support about this -- got through two different levels of tech support and finally was speaking to a senior analyst. Apparently it is a glitch with iCloud. His last e-mail to me indicated that their iCloud software engineers are looking into it right now and they'll get back to me. When I hear back I'll let you all know what I find out. I did in the meanwhile try to start another @me.com account with success in being able to send invites again -- was able to move my calendars to that account and use it. HOWEVER... the new account also stopped working after only about 1 or two days. It's an issue ,.. I'm waiting to find out what the issue is with ...

Mar 11, 2012 1:54 PM in response to RustonJ

Another thing. I was having this issue when I sent invitations using IE8/9 and found out that it seems to be a problem with the autofill feature in IE8/9 only. If you remove the name in parenthesis after the name autofills, and then send the invitation, it works fine.


I alerted apple to the issue with IE.


Cheers--

Alienlan

Mar 12, 2012 11:12 AM in response to Alienlan

Alienlan,


I want to believe you, but when I send invites from my iCloud calendar in iCal to people that do not have iCloud accounts they do not receive an email or notification of any kind. And no, the message is not in their junk folder, spam folder, etc. Everyone I try to send invites to has a Gmail account, perhaps gmail is the problem? Either way, iCloud calendar is a failure. A good calendar should be able to send an invite to anyone.

Nov 9, 2016 2:27 AM in response to RustonJ

I also have some problems with my Apple ID's.


When somebody invites my to an calendar item I get an Email in stead of an iCal notification. I mailed iTunesStore@apple.com but they can't help me because this problem is related to an Apple ID and they don't support that. They simply said that I have to call Apple Care.


I have 1 Apple ID that has en unverified Email address that is the same as my iCloud Email address. So I think that is the problem. I can't delete or change it. When I click on the buttons, the page refreshes but nothing happens.


Is there somebody here that know how I can solve this problem? Is there any direct email to Apple ID support?


Thanks.


Marco

May 16, 2012 6:26 AM in response to Community User

If it is of any use, I am having the exact same issue described in this thread and have initiated a support call to the Italian Apple support team. Was elevated to 2nd level and as no solution was found was told that it is being referred to an engineer and they will get back to me in the next few days. One thing NOT to do is reset your iPhone. My wife's was working fine and mine had an issue. I was told to reset them both and hey presto instead of fixing them both we now have issues on both!!!!!

COME ON APPLE, SORT IT OUT!!!!!

May 17, 2012 8:49 PM in response to Lezz

Lezz wrote:


Solution in this topic worked for me!

https://discussions.apple.com/thread/3454604?answerId=17319571022#17319571022


Contacting apple support also solved my problem. I Also couldn't remove (or see) that my appleID was registered with an old MobileMe account that was no longer active (Was a 30 day free trial that I didn't continue). I think at one point in december they rolled all MobileMe accounts over to iCloud somewhere in December (as it stopped working for me in December) and my email address conflicted on both accounts...


Support escalated the case and the address was manually removed by an employee and it started working like before.


Thanks Lezz - I just referenced this thread while using Express Lane chat and my case was also escalated - was told that they needed more time than they can spend on chat doing that and that someone will get back to me within 48 hours. Hoping this will solve me problem as well.

May 17, 2012 9:00 PM in response to RustonJ

One other observation: while chatting with someone at the Genius Bar regarding this problem, he mentioned that he wasn't able to check my AppleID's for alternate email addresses overlapping with my active email because the iTunes support team is a separate group (when I asked if AppleID's were handled by that team, he said they were).


Coincidentally while I was waiting for him to check some things, I noticed that my wife's iPhone was prompting me for my own AppleID password (not her password) to update an app.


At some point I apparently installed several apps onto her iPhone using my AppleID instead of hers. Not sure if this has anything to do with this issue, but I'm going through the process of checking every one of her apps in iTunes (by doing a get info on each of them) and deleting any apps from both iTunes and her iPhone that were downloaded with my AppleID.

Jun 28, 2012 7:56 AM in response to McGlovin2012

Maybe try this:


(1) Delete your gmail account at Mail.

(2) Open System Preferences and choose Mail, Contacts & Calendars

(3) Delete the gmail account there is you still can see it

(4) Add an account by clicking on "+" the add your Gmail account BUT only select Calendar.


After that you may see your invitations on the iCal.


Basically you are making iCal to login into your Google Calendar Account (on line) and retrieve the invitations. Don't know if it is Push or Retrieve but it worked for me.


I am not sure it is really necessary to delete your gmail at Mail (step 1) and Delete the gmail at "Mail, Contact & Calendars" (step 3). But I could not get step (4) work when (1) and (3) were not done.


Good luck.

Sep 25, 2012 12:26 PM in response to Granite Apple


Granite Apple wrote:


One other observation: while chatting with someone at the Genius Bar regarding this problem, he mentioned that he wasn't able to check my AppleID's for alternate email addresses overlapping with my active email because the iTunes support team is a separate group (when I asked if AppleID's were handled by that team, he said they were).


Coincidentally while I was waiting for him to check some things, I noticed that my wife's iPhone was prompting me for my own AppleID password (not her password) to update an app.


At some point I apparently installed several apps onto her iPhone using my AppleID instead of hers. Not sure if this has anything to do with this issue, but I'm going through the process of checking every one of her apps in iTunes (by doing a get info on each of them) and deleting any apps from both iTunes and her iPhone that were downloaded with my AppleID.



I should read this thread more often - I forgot all about noticing this until restoring my iCloud account to my new iPhone after doing a backup on my old iPhone.


Before I finished restoring the apps, invites worked fine. They continued working fine while my phone was stuck in "restoring from backup mode" and kept prompting me for my wife's AppleID. As long as I didn't enter it, invites continued to work.


Once I entered her AppleID, invites stopped working - apparently at that point my iPhone installed one or more apps associated with my wife's AppleID.


Once I realized this, I tried de-authorizing my wife's AppleID from iTunes on my Mac (I previously hadn't realized i had ever authorized it), and then snynced my iPhone again. (I believe that the reason I had my wife's apps on my iPhone is because i plugged her phone into my Mac to charge it once, which triggered iTunes to start syncing - although not totally clear on how iTunes merges or not apps when you sync with multiple devices).


Invitations are now working again.

iCloud Calendar invitations not working

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