iCloud deleted my documents. How do I get them back

I synced my documents with icloud last night on my iPad and iPhone and everything was worked flawlessly, but this afternoon I launched pages on my iPad and all my documents appeared for a brief moment then the disappeared. The same with my iPhone. These were important documents that I use for class. I am assuming this is a flaw in iCloud. Please help me get these back! Thanks!

iPad 2, iOS 5

Posted on Oct 13, 2011 5:58 PM

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313 replies

Oct 28, 2011 1:37 PM in response to ryanfromnesbit

I'm continuing to have problems with disappearing documents, and it does seem to me to have something to do with various devices getting confused about logins.


I'm a very long time mobileme user, going back to dotmac days.


My original account was myname@mac.com

which was changed to myname@me.com

but I continued to use myname@mac.com because all my clients etc had that address


Of course, it didn't matter which was the login.


To login to iCloud on the new iPhone and the iPad, I had to use myname@me.com, and I did.

And I've entered that login on the iMac and the MacBookAir as well.


However, sometimes when I open something - either Pages on the iPad or iPhone, or the iCloud webpage on a computer, it seems I've somehow been logged in using myname@mac.com


I don't know whether this is happening because of - maybe - keychain or whatever but it is extremely frustrating.


It's taking hours of systems admin work, which is precisely what I expect to avoid on the Apple platform.


All the best to the iWork team working on this. We're out here getting pretty desperate for a solution!


And, can we please have an option to save / backup new documents and edited documents onto the iPhone or iPad so that it just happens and we know we have backup? Thanks.

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iCloud deleted my documents. How do I get them back

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