Previous 1 2 3 Next 42 Replies Latest reply: Feb 9, 2012 1:00 PM by kazbill
theworldfamousJROQ Level 1 Level 1

Lost all my photos after iOS5 update. It kept the camera roll but my other albums are gone. How can I get them back?!? Please Help...

iPhone 4, iOS 5
  • maxbasi Level 1 Level 1

    the same for me, my photos all delete, after sync+backup...


    Now I want roll back to my old original IOS 3.2 the new tabs in safari are quite unusable ( close tabs for example, or the thumb preview was amazing before)  I hate IOS5... seem to be impossible...

  • tonefox Level 6 Level 6

    Surely they are backed up?

  • allyoutside Level 1 Level 1

    Found this solution on another question board on this site - by ab70.  It completely worked.  Download iExplorer - it lets you look at your iPhone files like a flash drive.  The pictures have just been moved to another folder:  DCIM/100Apple


    After MUCH crying, and a completely UNHELPFUL apple technician over the phone - this found my photos!  Pass it on!!

  • mattiepoodle Level 1 Level 1

    I just updated my iphone to ios5 and was horrified to see that all my pictures were lost. They had all been downloaded to iphoto on my macbook pro before I updated to ios5, but they were no longer on my iphone.


    I did a couple of things, and my pics showed up - it takes a few minutes for them all to show.  First I went to settings on my phone and signed into icloud and then my pics started showing up in "events" in  Photos on the phone, but the Photo's file was disorganized, and manyof the pictures were black. So, I turned off (powered off) my phone, and when I powered it back on, voila! the pics were in camera roll in Photos.

  • avatar71 Level 1 Level 1

    I had the same problem when I updated to ios5 and I lost some very important pictures.  This fix worked perfectly and took about 60 seconds.  Thank you very much for posting!

  • diesel vdub Level 7 Level 7

    If they were really important pictures, they would have been backed up on your computer.  Only a fool would rely on a device that can easily be lost of stolen to house "important" pictures.


    Do yourself a favor, use the device as intended.  Copy the pictures to your computer and then sync the ones you want/need to the device via iTunes.

  • avatar71 Level 1 Level 1

    No, there are actually many scenarios where someone might be something other than a fool and yet still have this happen to them.  Someone might be technologically unsaavy, for example, but be a brilliant writer or musician or just an overall kindhearted, loving person.  Someone might have been too busy to copy their pictures, or think they did copy them when they didn' any case the person wouldn't necessarily have to be a fool.  A much more certain definition of a fool would be someone who wastes their precious, irrecoverable hours of life loitering the Apple forums seeking opportunities to make anonymous, smug, insulting statements about things which don't concern them in the slightest.  Do yourself a favor, don't waste your life.

  • GO7NY Level 1 Level 1

    I just updated 3gs with ios5, using a pc.  Photos and videos are not showing up in camera roll, In tunes the capacity bar of colors showed nothing in video or photo, but lots of memory in yello part of bar named other. I suspected that this was all my photos and videos.


    Downloaded this windows browser, worked for me.


    It opens iphone like windows explorer.


    The pics and videos were located in DCIM folder.


    Got back pics and videos.


    Hope this works for anyone else.

  • Jamesppp Level 1 Level 1

    AFter several attempts to backup and upgrade my iPhone 4 with the new OS i lost all of the pictures and game scores. I had to reinstall music files but I can't find the missing pictures,

    I installed iexplorer but the only pics in the 100Apple folder are pics sent since the OS change.

    THe missing pics are sentimental only but I would love to find them hidden in a cloud or anywhere

    Any more ideas



  • Rob Barchard Level 1 Level 1

    I am having the same problem. I backed up the device before updating, however the back-up file was over written after updating! What is the point of having back-ups if itunes automatically writes over them? Is there any way to turn that functionality off so that back-ups could potnetially be usefull? I tried power cycling the phone as recomended with no luck. Will try iExplorerer next.

  • paulhops220 Level 1 Level 1

    Wow... could have put that a little more politely!

  • Rob Barchard Level 1 Level 1

    Iexplorer did the trick! Thanks a lot. It did keep crashing, but an hour or so later all files are recovered. Thanks for the help!

  • ekrules Level 1 Level 1

    I didn't lose all my mine originally but then i went back to my photos and before i had had a photo album where i had transferred photos from my computer but then i hit the edit button and my "photo album" album disappeared, replaced with "Photo Stream" in which i had zero photos. what happened?

  • pspnick Level 1 Level 1

    I had this same problem. I looked in Settings > General > About and it said I had nearly 530 photos, only about 150 of which were actually showing up in the Photos app. Most of them were under the "events" tab. I simply signed into iCloud and turned on the photo stream. Once that was done, I power cycled my iPhone and all of my photos "magically" appeared in the Photos app, all in the correct order and everything! Chances are, I didn't even need to power cycle my iPhone, as a simple restart usually fixes most problems with iDevices. Hope this helps bud!

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