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sodaboy581 Author

Level 1

15 points

Solution: iTunes 10.5 using 100% CPU / Not backing up your iPhone.

This solution has been documented on this forum by several people, but the solution is usually deep in multiple threads. I really don't know who came up with it first, but it does indeed work.

I had an issue with iTunes.exe, APSDaemon, and AppleMobileDeviceHelper.exe using 100% CPU per core. (Showed as 25% in Task Manager.)

I could not backup my iPhone and the CPU spike happened as soon as iTunes 10.5 was started on Windows 7 Home Premium x64.

This solved it.

Sounds stupid but works:

1. Quit iTunes.

2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")

3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.

4. Reboot your machine.

5. Restart iTunes.

6. ???

7. Profit!

Posted on Oct 13, 2011 9:12 PM

56 replies

Comodus

Level 1

0 points

Feb 3, 2012 5:38 AM in response to DodgeAn

Hi,

I have the same problem with my LSp. What fix did you provide to work with Safari browser and Itunes?

Thank you!!!

Comodus

Level 1

0 points

Feb 7, 2012 4:33 AM in response to DodgeAn

Hi,

I have the same problem with my own LSp. Please give me a hint of what Safari browser does that I can't intercept

traffic.

Thank you!!

WSWARTZ

Level 1

0 points

Feb 29, 2012 3:55 AM in response to sodaboy581

OK, I have been to **** and back since updating iTunes to version 10.5.3.3. Basically it hogs 100% of your CPU. I read all the articles and forums I could find and tried out everything including Win socket resets, re-installations etc. Nothing worked. My objective is purely to get iTunes in any version format to work so I can use iTunes again.

I am now smiling and using iTunes. This is what I did.

SYSTEM RESTORE POINT

As always, create a system restore point so you have something to restore to in case something goes wrong

UNINSTALL PROPERLY

Go to control panel, programs and uninstall the below Apple related applications

iTunes
Quicktime
Apple Software Update
Apple Mobile Support
Bonjour
Apple Application Support
iPhone
any other Apple related product you can find

Delete or move any *.itl files (iTunes databases)

You need to remove these as when you install an earlier version of iTunes it will not be compatible with the newer version

Clean registry

Run a registry cleaner. I used the free one as part of the Tweaknow Power pack

Manual registry clean up

Run Regedit in admin mode and search for anything Apple and iTunes. (F3 to do next search).

NEW INSTALL

Go to http://www.oldapps.com/itunes.php and download iTunes 10.1 (64-bit). I tried later versions but had the same CPU issue (not sure why as I was on the second latest iTunes version which worked find until the upgrade).

Caviat

The above worked for me and was done at my own risk. If you choose to try the above you do so at your own risk and I accept no responsibility and liability what so ever.

I will not be updating iTunes again until I see an official Apple iTunes fix for this issue.

Mar 2, 2012 3:43 AM in response to sodaboy581

7:39 AM, Friday, March 02, 2012

I just tried this and it worked, but I wasn't logged in as Administrator. Just reseting winsock did the trick. Many thanks to whomever. I've been without Itunes for some time - Itunes Help was helpless. Thanks again.

Mar 29, 2012 9:12 PM in response to sodaboy581

Hey i'm in the same boat with everyone else...so i went to command prompt typed in ' netsh winsock reset ' and it comes up with
' The following helper DLL cannot be loaded: WSHELPER.DLL.
The following command was not found: winsock reset. '

WHYYYYY 😟 i just got my first iphone yesterday and straight away problems

someone please help

Kzoom

Level 1

22 points

Apr 9, 2012 1:57 PM in response to sodaboy581

On a Dell D630, the problem was Wave Systems software from 2007, a "Winsock provider" whose biolsp.dll did not play well with other. Fine on iTunes 10.4, 100% CPU usage on 10.5 or 10.6

This Wave s/w is for the Dell fingerprint reader and a couple of other security features on the laptop. Uninstalled the Wave Systems through the Add/Remove s/w feature in Control Panel...all better now.

Sep 19, 2012 10:35 PM in response to pkimbrel

Thank you!! After many hours searching for a solution to this problem, this is what finally worked. Very relieved here.

Nov 8, 2012 5:55 AM in response to sodaboy581

Hi all,

I'm using the latest iTunes 10.7.0.21.

Same problem with AMDS hogging up 50% of CPU Usage.

Try this:

http://support.apple.com/kb/TS4123

I found out that my Speedbit Video Accelarator was 1 of the software that has a conflict with Apple software.

I tried uninstalling it, and Voila.

Apple Mobile Device Services (AMDS) stopped hogging up the CPU. I can now sync my iPod.

Maybe by uninstalling all other softwares that were indicated as a conflict by Apple, this can solve the problem.

Let's see if this works for everyone else?

Cheers,

from Indonesia-Singapore

Jan 1, 2013 2:59 PM in response to sodaboy581

Omg! This worked like a charm thanks sodaboy! How did you come across this! I really hope apple fixes this compatibility issue with windows 7 64bit. It's a huge headache!

Feb 26, 2013 9:12 AM in response to The hatter

A few days back I ran the NETSH WINSOCK REST from the command prompt and all issues relating to the applemobiledevice.exe hogging CPU have ceased. I am running Windows XP Pro on an old Dell PC.

ypling

Level 1

0 points

Oct 22, 2014 3:03 PM in response to sodaboy581

It works. Thanks. You can see the CPU temperature drops back to normal and the fan stops going crazy.

I am using itune 12.0.1.26 and window 7

Solution: iTunes 10.5 using 100% CPU / Not backing up your iPhone.