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After ios 5 upgrade songs won't load into iphone4

It appears like iTunes is syncing all the songs onto my iPhone (i'm watching the individual songs go from grey to black under Devices > My iPhone > Music) from the iTunes side, but all the songs appear as greyed out on my iPhone. In other words, i can see them, but they won't play.


Any advice? I'm a music freak and this is killing me.

iPhone 4, iOS 5

Posted on Oct 14, 2011 4:58 AM

Reply
66 replies

Oct 24, 2011 1:46 PM in response to smokebomb

I've been having the same problem, but have literally just seemed to fix it. You'll have to make sure all the artists/albums etc you want to sync are checked, and on the summary page of your iPhone, select 'Sync only checked songs and videos'. It seems a bit too simple, but I was messing around with the 'Convert higher bit rate songs to 128 kbps AAC', checking and unchecking and syncing, blahblahblah which still left some songs highlighted in grey. But yeah, this has worked and now I have a normal music library on my iPhone.

Oct 25, 2011 6:22 AM in response to smokebomb

Previously posted and worked for me too.


I had a similar problem with songs greyed out and not syncing and apps not syncing either. I also tried multiple restarts and redownloading iOS5 etc. The one thing which seems to have sorted it out for me is buying a (free) app from the app store on my iphone and then syncing with itunes. Oddly enough this seems to have woken itunes up to the fact that stuff wasn't synced and started the process of a full sync.


A bit random and i read this on another thread, but it worked for me.

Oct 25, 2011 9:48 PM in response to smokebomb

I upgraded to iOS5 and iTunes 10.5 last night and have tried pretty much everything here and nothing works. My music will simply not sync to my iPhone4.


If I try to alter any of the sync settings for any type of media in iTunes, I get a warning saying that if I continue, all 124 apps on my phone and their data will be lost.


Each time I sync I get a message saying that there are items on my iPhone not in my Library, asking if I want to transfer them. Again, it warns that they'll be lost if I don't. Because I don't know what will be erased, I don't want to tell it to Don't Transfer.


How could Apple have screwed this up so badly?


Any ideas on how to fix this problem?

Oct 26, 2011 3:38 AM in response to smokebomb

I had same issue, you can see music/songs but greyed out. And when I tried to sync music, itunes app went not responding, had to kill it. Was driving me crazy.


I booted my PC, did the sync again and everything works, Songs play...


I just happen to reboot my PC, due to internet connectivity issues. Seems some weird issues can be resolved, just doing a restart on the PC.

Oct 27, 2011 10:35 AM in response to smokebomb

Well, I have now tried restoring, re-syncing, syncing only checked music and nothing has worked—every other app I have works with iOS 5, but music won't even show music, just a white screen. I'm now trying to restore and only add a few songs from my playlist to see if that works...while keeping my fingers crossed for a bug fix from Apple.

Oct 27, 2011 9:33 PM in response to smokebomb

I have tried tricks used by other owners such as restarting, changing settings, unsyncing and resyncing, nothing seems to work in bringing my music back. Does Apple even know about this? This is a major issue! Apple, if you are reading this, I would really appreciate it if you fix this issue as soon as humanly possible. I love my ipod and my music in my iPod. I just recently bought a new and awesome pair of earphones, but only after a few days of using I couldn't use it any more because i have no music!

Oct 28, 2011 6:02 AM in response to smokebomb

When I first completed the upgrade, random songs on my device were also "grayed" and would not play. After a hard reset and replugging the device, changing a few setting such as removing movies and reverting and then running sync again and then another hard reset all my songs finally appeared. However, when I try to play a song it will play the next song then skip the next one and then play the next one and then stop. I'll exit the program and go directly to the song(s) that wouldn't play and they seem to play when they are located directed but then it will skip the next song after that one is played. Weird. Definitely a bug that needs to be worked out so that the iPhone 4 works with this new iOS.

Oct 29, 2011 1:58 PM in response to smokebomb

Put me on the list. After I create a playlist in iTunes and sync it with my 4s, some of the songs are "greyed out" and have a small circle icon next to them almost like it got stuck during the sync process. Frustrating because I have to remove these songs from the playlist. Oterwise, when I play the playlist anyway in shuffle mode, it just stops after a couple of songs.

Oct 31, 2011 4:06 AM in response to smokebomb

well after updating to ios 5 i thought it was over and accidently pulled out the charger from my ipod youch disturbing the recovery apps bar.


so when my ipod was finished recovering all the music wouldnt work, it said no content...


the way i solved this was i unselected all the music (not in include all)

synced it to my computer,

checked all the boxes (putting the songs back)

turned off my ipod with out popening anything

then turned it an the Ta-Da my music was back

hoped this helped

(it might work with apps and other problems, just try it because it worked perfectly for me ! 🙂

Nov 6, 2011 7:48 AM in response to smokebomb

I was having the same problem that many of you are having, in which certain songs wouldn't play after upgrading to iOS 5. I tried many things, but the simplest solution is what fixed my problem: a simple reboot. Fully turn off your iPhone or iPod (not just to sleep), wait a minute or so, and then turn the unit back on. After it booted back up, all my problem songs started playing correctly again. Hope this works for those of you still experiencing problems!


Note: if the reboot by itself doesn't work for you, when you have your device connected to iTunes on your desktop or laptop, select the box that says "Convert higher bit rate songs to 128 kbps AAC", sync it, and then do the reboot. Good luck!

Nov 8, 2011 12:36 AM in response to alphapyro360

It tricked me. I thought it was syncing all the music over and it didn't. I also just tried moving my music library from an external hard drive onto the main computer harddrive and that had no effect on the situation.


I am getting all the way through the sync process until it says waiting for items to sync. Then it starts syncing and gets to between 5 and 25 songs of 2500 and it says cancelling sync.

Nov 15, 2011 3:50 PM in response to smokebomb

peterfromstoke-on-trent was spot on...


I turned off the check box for Convert higher bit rate songs to 128 kbps AAC, then was able to get previously unplayable songs working. As an added bonus, this freed up all but 0.93 of the ~6.6 GB of "Other" data used up on my 32 GB iPhone 4.


Apparently there are some issues with that conversion. IMO, Apple products traditionally have been relatively problem free. To put the onus on the end user to come up with workarounds is a step back, to Microsoft ways. NO THANKS!


I hope the engineers at Apple learned from this snafu and will work harder to ensure it doesn't happen again.

After ios 5 upgrade songs won't load into iphone4

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