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iMessage sent from email address rather than phone number...

I'm having similar problems with my iMessage update under iOS 5. When I send text messages to other iPhone users, it appears as iMessage and from my email address rather than my phone number. I went into Settings > Messages > Receive At, but there's no option to add my phone number. It keeps showing my Apple Account, which I registered under for iMessage and iCloud with my email address. It only allows me to add another email address. From what I can tell, non-iPhone users are still receiving my text messages from my number like regular. If I turn iMessage OFF, I'm sending regular text messages to all users. Anyone have a fix yet? I'm wondering if this was an Apple goof that won't be resolved until the next iPhone update.

iPhone 4, iOS 5

Posted on Oct 14, 2011 6:55 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2011 7:08 AM

Wait...I think I figured it out. When you click Receive At, click Apple ID and Sign Out. Once you've signed out, the Receive At turns to "Use your Apple ID for iMessage." I think that fixes things!

232 replies

Nov 22, 2011 12:27 PM in response to epfenn29

Make sure that your email address where you "recieve messages" is @me.com or @mac.com (I think that would work?) For some reason I had my apple ID username@mac.com linked to my gmail address, so everyone was saying they were getting messages from my gmail. When I went into my apple ID settings and consolidated my email address, it gave me username@me.com. I put that email address in to the "recieve at" setting, deleted my gmail, and now everything works!! Yay! Try that...

Nov 23, 2011 10:58 AM in response to epfenn29

I am also having this problem.

when i utilize imessage my email address/appleId is being sent to other users as my CallerID

when i send a normal text message, my normal phone number is being sent to users as my CallerID


Logging out of imesage and logging back in did cause a couple of changes:

-the caller id setting to show up magically> I checked this caller id setting and my phone number was selected.

-the receive at setting now lists a phone option with my phone numer already entered, however this line item is grayed out with inability to select it.


I did send a test imessage to a friend after these changes took place when logging out and then back in of imessage, however the message received was still showing my email address/appleid as the Caller ID.


Anyone else have any ideas? The people who have stated that the log in/log off sequence worked-- can you confirm that the imessages you are sending are actually showing your phone numer as the Caller ID to the recipient?

Nov 24, 2011 11:07 AM in response to epfenn29

Hey all, I'm having the same problem as you guys and haven't fixed it yet. I tried logging out of my apple id, turning imessage off and then on, changing my phone number under phone settings to "(xxx) xxx-xxxx" instead of "+1 (xxx) xxx-xxxx" and nothing works.


I'm logged in with my gmail, which is my apple id. Under the "receive at" setting, it only shows my gmail, not my phone number.


Any ideas why that is?

Dec 4, 2011 2:07 PM in response to epfenn29

im not sure if this will work for everyone, but i signed out of my appleid, and then basically all it said under "messages" was receive using my phone number. at that point, i backed out of setting, tested it by texting my friend, and it worked. i then hit "use appleid for imessage", signed in again, and it still worked. took me a lot of tinkering but eventually this worked for me, though that option didnt present itself at first, and im not sure why

Dec 4, 2011 2:12 PM in response to epfenn29

The reason why this is and I do not know if anyone said this already but the whole point if imessage is it works on all ios devices. So your ipod touch doenst have a number, it sends it via your apple id to other ios devices. So on your iphone when you send a message to another ios device, it sends it in blue because it is sending it via iMessage and therefore via your apple id. This is supposed to happen. It also sends it through wifi if your connected. When you send it to another phone thats not ios, then it is green because it is sending a regular sms, using the sms signals.

Dec 4, 2011 6:33 PM in response to epfenn29

I have no idea why, but after numerous attemps over the past week to get my number to show and verify, I tried again last night and it worked! Basically all I did was turn imessage off and back on, my number immediately appeared and I could select this one as the default in "Recieve At". I did nothing different to all the previous times - for some reason it just worked! Same for my hubby, although his took a little longer to verify.... so try again!


This was on my iphone btw....

Jan 20, 2012 6:13 AM in response to Alex403

nah, it's not supposed to work like that actually. when sending from your phone, it's supposed to use your telephone number not email. if you send from your ipad, it's supposeed to use your email. I know specifically my issue was with my moms phone, her phone would send imessages from her telephone number AND email creating separate email threads. doesn't sound like an issue but it's kinda annoying.


i went into her settings and signed out of her apple id and just left her phone number. it works exactly the way it's supposed to now, her iphone sends imessages from her telephone number and her ipad sends imessages from her email.

Feb 2, 2012 1:08 AM in response to Stema001

It shows me my email and apple id and an option to add another email. There is nowhere to enter a phone number or anything. Have tried restoring iphone, resetting network, signing in and out, and my phone number is registered on my apple id.


I recently upgraded from a 3gs and have turned imessage off on that phone. This is really starting to annoy me now ahah.

Feb 2, 2012 7:04 AM in response to regulatorr

Go to your contacts and look up your own contact. To check if you have created an "I", which mean a "yourself" go to "Settings - Mail, Contacts, etc.". Under Contacts you will find "My Infos".


At this point you should see your own name. If not, press on "My Infos" and create yourself on your iPhone. (Phone number, etc.). If you see your name at "My Infos" press on it an check if you have typed in your correct phone number.


I hope this will help you. 🙂

Feb 8, 2012 4:02 AM in response to epfenn29

Hello all,


Looks like someone has fixed it but I just wanted to share how I fixed mine in a much simpler way (I think, no offence to Stema001).


The issue I had was with my partners phone. It was sending from her email which was splitting the message thread if she sent messages that came through as SMS rather than iMessage. So I had 2 split conversations running.


Its a simple fix on iPhone...


Goto.....Settings, Messages, Receive at, sign out of your apple ID.


Thats it.


If when you go in there and you are signed in you will see "You can be reached for messages at:"


If you are signed in it will use your email by default rather than your phone number. Signing out refers it back onto your number instead. Now all messages are from the one sender.


Hope this helps.



Cadley.

Feb 13, 2012 4:34 PM in response to SkryanSK

Yeah of course i had the same exact problem as all of you. And I tried everything but the solution was simple...AT LEAST FOR ME.LOL As the last couple of people have said I had to turn off my apple id. I finally figured out that the apple id is for peopel with multiple apple products. So turn off the apple id for iMessages by signing out and that should solve the basic problem.

Feb 15, 2012 3:03 PM in response to epfenn29

I had the same issue. This is what worked for me. Go to settings, Then messages, scroll down to received at. There is a tab that says "Use your Apple ID for iMessage". I logged out of my iMessage in the Messages settings and my email address was removed. Now the only way for me to be contacted during an iMessage is by my phone number.


I rebooted my phone and the issue was fixed.

Feb 19, 2012 4:20 PM in response to E5150

@E5150

I do have an Iphone. Right when I go to the settings it only shows my email. It is the same when I go to my face time settings. After speaking with the techs at apple we have concluded that having 4 consecutive 0's in my phone number is causing command issues either between my phone and the iOS server or my phone and verizon. They are hoping to have the issue resolved in the next update as I am apparently not the only one having this problem.

iMessage sent from email address rather than phone number...

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