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Level 1

65 points

New ATV2 selectable resolutions - 720p/60Hz fail!

Hello All,

I'm in the UK and I've been waiting (with bated breath) for Apple to include selectable resolutions for output to my A/V amp and through to my Panasonic TV.

The TV is capable of 50Hz or 60Hz at 720p/1080i/1080p, and the ATV2 has been defaulting to 50Hz.

Not a problem for UK 25fps content, but when I play anything else, e.g. HD stuff from the Apple TV store the picture jumps every couple of seconds. Similar (in fact identical) content plays back smoothly on my PS3, which defaults to 1080p/60Hz or 720p/60Hz. All content plays back fine, regardless of its source.

I was pleased (thrilled in fact) to see that I could now select 720p/60Hz for the ATV2 output - imagine then my dismay when I received the dreaded "plonk" of "you can't do that" and the ATV2 reverted to 720p/50Hz reporting that my TV is "probably" not capable of 720p/60Hz.

Sorry ATV2 - I know that it IS! 😠

Any idea how I can overcome this? All I want to do is output 720p/60Hz from the ATV2 and I can start properly enjoying content from the store and my iTunes libraries etc. etc.

Thanks in advance,

Posted on Oct 14, 2011 7:24 AM

Best reply

Buckethead82

Level 1

15 points

Posted on Oct 17, 2011 9:49 AM

Same problem here. It's an issue Apple are aware of, as it was present in the last beta firmware which was released about 6 weeks ago! Despite them knowing about the issue, they've gone ahead and released the latest official firmware without fixing it.

They're absolutely useless. I've been waiting months upon months to get 60Hz output back on my AppleTV. How bloody difficult can it be to implement? Not very is the answer.

View in context

68 replies

Jan 25, 2012 3:28 AM in response to christurner159

I might be willing to take the risk, however I don't think I could get my hands on the beta...right?

Thanks

Daniel

Jan 25, 2012 5:57 AM in response to Daniel Otte

You'd need to sign up as an iOS developer. Mind, that's arguably cheaper than buying an HDMI detective gadget. ;o)

Feb 13, 2012 12:24 AM in response to J F

Same probleme here.

I have a Philips 37pfl9603d_10.

I can't turn to 720p 60Hz.

If it stream movies it flickers at horizont pan.

Please Fix.

Did sombody know what I can do ? On 4.3 it works well with my TV.

Feb 13, 2012 12:54 AM in response to J F

Really want this fixed; I didn't have stuttering pan shots on my previous Panasonic (LZD 81), so it must have displayed at 60hz, and it must be possible. But judging from some of the weekend rumour mongering it could we'll be that there is a newer version of the box coming out shortly, http://macdailynews.com/2012/02/12/apple-tv-disappears-from-shelves-could-see-up date-next-month/

http://www.cultofmac.com/145717/apple-tv-to-get-refresh-at-march-ipad-3-announce ment-rumor/

etc.

and then I imagine all efforts will be concentrated on that version... because this bug should have been sorted out already...

Feb 29, 2012 5:21 AM in response to J F

I recently changed my hdmi cable from a generic 1.3 to an Apple proprietary 1.4, and now my Apple TV will change resolutions on a Panasonic DT30. So clearly the HDMI version is key. Unfortunately at 50hz the flickering is substantially worse. I will try a few changes of options on the menu, such as game mode, turning off all frame creation etc, but for anyone with a Panasonic tv thinking of upgrading their atv if a new one gets released next week I would wait and see if there are any reports about this issue in case it hasn't been addressed.

jupasa

Level 1

10 points

Mar 4, 2012 5:56 AM in response to Quite Remarkable

I too have this problem with my Panasonic 50GT30 plasma. Not possible to select 720p60.

I bought a new HDMI cable (1.4) but that did not help either. Quite frustrating. Don't want to rent movies from iTunes store and watch the stuttery playback at 720p50.

jupasa

Level 1

10 points

Mar 7, 2012 11:08 AM in response to Quite Remarkable

I changed my hdmi cable to an Apple hdmi cable. Still unable to switch to 60 hz 😟

Mar 7, 2012 11:21 AM in response to J F

Sorry to hear that, it has worked for me; just a suggestion but did you try rebooting the atv, or maybe trying a different hdmi input. I have heard that even switching the cable direction round can make a difference...

jupasa

Level 1

10 points

Mar 7, 2012 12:05 PM in response to Quite Remarkable

Thanks for your reply. Yeah, I tried those all - no help. It seems I have to invest some 100 euros to get a Gefen HDMI detective or something.

Mar 7, 2012 1:21 PM in response to J F

The new 5.0 release (released March 6th) fixes this issue for me on my old Panasonic PZ70.

jupasa

Level 1

10 points

Mar 7, 2012 3:03 PM in response to James Moorcroft

Yes, the Apple TV update 5.0 fixed the issue for me too (Panasonic 50GT30). Great 🙂

J F Author

Level 1

65 points

Mar 8, 2012 6:00 AM in response to jupasa

And... It works for me too!!!!!!!!!!

Finally, 5 months after opening the thread.

I hope everyone else with this issue has been sorted too...

😀

However.... I'm replacing my TV with a Samsung next week.... PLEASE tell me I'll get 720p/60Hz with that or the ATV2 is going in the bin/trash/whatever you may call it locally 😝

Any info on the HDMI handshaking with a Samsung UE40D7000 would be very helpful!!

Just OOI - auto also selects 720p/60Hz with the Panasonic now, I don't need to select it manually to override the 50Hz setting.

Thanks for everyone who joined in with this thread, your comments have been appreciated!

Mar 8, 2012 11:47 AM in response to J F

STILL NOT WORKING!

Philips 6703

Gonna return my Apple TV now and get my money back.

Mar 12, 2012 2:38 AM in response to J F

Still not working.

Philips 37pfl9603d_10

What´s the problem with apple ? All other devices works well.

Mar 12, 2012 9:35 AM in response to mrueger72

Looks like Panasonic TVs are now mostly OK.

Mine's now working at last!

New ATV2 selectable resolutions - 720p/60Hz fail!