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J F Author

Level 1

65 points

New ATV2 selectable resolutions - 720p/60Hz fail!

Hello All,

I'm in the UK and I've been waiting (with bated breath) for Apple to include selectable resolutions for output to my A/V amp and through to my Panasonic TV.

The TV is capable of 50Hz or 60Hz at 720p/1080i/1080p, and the ATV2 has been defaulting to 50Hz.

Not a problem for UK 25fps content, but when I play anything else, e.g. HD stuff from the Apple TV store the picture jumps every couple of seconds. Similar (in fact identical) content plays back smoothly on my PS3, which defaults to 1080p/60Hz or 720p/60Hz. All content plays back fine, regardless of its source.

I was pleased (thrilled in fact) to see that I could now select 720p/60Hz for the ATV2 output - imagine then my dismay when I received the dreaded "plonk" of "you can't do that" and the ATV2 reverted to 720p/50Hz reporting that my TV is "probably" not capable of 720p/60Hz.

Sorry ATV2 - I know that it IS! 😠

Any idea how I can overcome this? All I want to do is output 720p/60Hz from the ATV2 and I can start properly enjoying content from the store and my iTunes libraries etc. etc.

Thanks in advance,

Posted on Oct 14, 2011 7:24 AM

Top-ranking reply

Buckethead82

Level 1

15 points

Posted on Oct 17, 2011 9:49 AM

Same problem here. It's an issue Apple are aware of, as it was present in the last beta firmware which was released about 6 weeks ago! Despite them knowing about the issue, they've gone ahead and released the latest official firmware without fixing it.

They're absolutely useless. I've been waiting months upon months to get 60Hz output back on my AppleTV. How bloody difficult can it be to implement? Not very is the answer.

View in context

68 replies

Jan 17, 2012 9:44 AM in response to J F

The same bug here( This is ridiculous! Apple, please FIX IT!!! I've got no problems with my other devices..

merdalor

Level 1

0 points

Jan 18, 2012 4:26 AM in response to J F

Panasonic TX-P50v10 here. Received my AppleTV 2 yesterday and it displays the same behaviour.

The TV does 720p60Hz fine (Xbox 360, Bluray player, PS3, DVR can all do it), but I can't get the AppleTV to display in that mode.

Simply having the option to FORCE this mode should be sufficient.

Hooking the AppleTV up to the TV itself instead of my receiver (Yamaha RX-V667) makes no difference.

This problem apparently has been known for far too long. Please fix this!

fmobrj

Level 1

0 points

Jan 18, 2012 4:51 AM in response to J F

It is awful that there is a clear problem, that is being reported for a long time for several people and apple does nothing about it. They don't even read and answer this post. I am realizing now that this forum is a waste of time. I hope I am wrong.

Jan 18, 2012 5:07 AM in response to fmobrj

Yeah I sure hope your wrong and some actually does take actions. I mean the solution with the HDMI detective is not the one for me, I not gonna spend another 100+ dollars to get the ATV2 to do something is should be doing out of the box!!

Cheers

Jan 18, 2012 7:04 AM in response to Daniel Otte

Does anyone have any thoughts on how we could escalate this with Apple? I don't know what that best route might be!

Jan 18, 2012 11:44 AM in response to J F

The situation is very disappointing... when will Apple come to its senses((

Jan 20, 2012 12:14 PM in response to wave-twister

Has everyone submitted a bug report here: http://www.apple.com/feedback/appletv.html

Might be worth doing if not!

fmobrj

Level 1

0 points

Jan 23, 2012 9:28 AM in response to J F

Bug reported. I hope everybody report it too and Apple do something about this annoying bug.

-- Has everyone submitted a bug report here: http://www.apple.com/feedback/appletv.html

Jan 23, 2012 10:22 AM in response to fmobrj

I've reported the bug too 🙂

Jan 23, 2012 10:43 AM in response to J F

I reported the bug too.

Time to act Apple...

J F Author

Level 1

65 points

Jan 23, 2012 12:54 PM in response to AlexP1234

Hi,

OP here!!!

Thanks for all the replies/comments etc. Nice to know it isn't just me! 😀

I've also raised a bug with Apple (thanks to christurner159 for the link) and referred them to this thread.

Hopefully we'll see some activity on this soon.

merdalor

Level 1

0 points

Jan 23, 2012 1:01 PM in response to J F

Filled out the form too. I also referred to this thread.

Let's make this the most popular thread of the board :-)

at74

Level 1

0 points

Jan 24, 2012 10:43 AM in response to J F

Hi folks. Although I have sent my Apple TV back to Amazon (I was too annoyed and disappointed about this bug and no response from Apple), I filled out a bug report. Maybe it helps all those with a stronger breath. 😉

Jan 24, 2012 3:56 PM in response to J F

Hi all

The latest beta fixed the problem (for me at least).

Let's hope it comes out officially soon.

James

Jan 25, 2012 1:31 AM in response to James vdM

I had heard that rumour. 🙂

However, since I'm not developing for ATV as such, I haven't tried the ATV beta.

I did think I'd wait for the official fix, but might consider taking a risk...

New ATV2 selectable resolutions - 720p/60Hz fail!