Caller ID not working on iPhone 4S

This is a helpful thread - thanks to the solution posters. I read part-way down and did a Restore on my iPhone - took about an hour to download the software, extract install and restore my settings from my last backup. While we were doing that, I did the *228, press 1 fix mentioned later in this thread on my wife's phone - it worked beautifully in about 30 seconds.

For those trying to piece together details of this issue, we both upgraded from AT&T on one 3G and one iPhone 4, to new 4S's on Verizon, purchased at the Apple Store and activated WITHOUT iTunes at home (as suggested at the Apple store - "use the activation prompts on the phone itself"). We both then restored our data and settings from our previous phone's most recent backup, and both had this issue of incorrectly formatted phone numbers, which maybe also effects recognition of text messages.

Thanks again to the helpful posters.

Thanks Epetti, this solution worked

Just got off the phone with Apple Support. This worked for me. Go to Settings > General > Reset, and select Reset Network Settings.

Your phone will turn off and then back on. I texted a person whose name wasn't showing up, and it initially looked like it did nothing. But about 1 minute after I texted him, his number changed to his name. So, it looks like future calls and texts resolve the issue, after resetting network settings.

Do I restore from the same backup or make it as new iPhone ??

I have the same problem but i did the same but it didnt work for me

This didn't work for me not my son. I have the 4s and he just has the 4 ad we're both having the same issue and it didn't work for either of us. We didn't switch from another carrier either. I had his iPhone 4 and it worked fine when I had it. I got the 4s and he inherited my 4 and now neither of ours is working right as far as caller id and text messages.

Not sure this belongs here or not. I don't have this same exact problem, but I do have a problem with Caller ID when connecting with Bluetooth. When the bluetooth device supports caller ID, only some of the numbers are coming through from my IPhone 4s. Others come in as UNKNOWN. But if I look at the phone, it is all working fine. It's random too. I've sync'd the phonebook a few times, but still an issue with the same numbers. Never had this issue with my BB

I had the same problem. My phone numbers no longer had the dashes and when people called, I just got the number all jumbled together. I found this on another discussion board, I did it and waited for the reset and about 30 seconds later all my contacts were fixed! Incoming call had name and picture. Easy fix

Right after it didn't seem fixed, but within a minute all contacts got their "dashes"

I've tried a few of the solutions on this thread over the last 24 hours without success. This last one worked for me. I had already tried Step 1. The description on Step 2 sealed the deal. Make sure you are out of the phone app when you double tap to get the multi-tasking bar. So hit the home button once to get to a main app screen and then double-tap. Once you have deleted the phone app hit home button again and you will see phone app. Access the phone app and hopefully you will see that all is well like I did. Thanks Badger96.

None of all the solutions have fixed my iphone 4, I live in Yemen (middle East), can any one help me??

My wife switched from AT&T to Verizon and was having all her caller IDs not picking up even though she had the contacts stored on her iPhone. We did the *228 option 1 and afterwards killed the phone app. Worked like a champ after this. Great and easy solution.

Bought my 4s on Oct 14 in a service transfer from ATT to Verizon. Everything worked as expected and I was very pleased with my new toy! Flew from Cleveland to Atlanta on Oct 24 and have had the same caller ID issues as stated above. I reset my settings, tried the above *228 update, and even restored my iPhone through iTunes... still nothing! My phone log is registering my contacts but, not my messaging log. However, I've noticed my messaging log to sporadically process accurate contact displays but then, right when I become relieved, they eventually revert back to just the phone number. It's so amazingly frustrating!!!

I've spoke with Apple and Verizon... and it looks like I just need to wait around on a patch update.

Here's to not being satisfied!!!

Yep...experienced it reverting back today as well.

The fix better come quickly!

A

Hi badger96,

I wanted to thank you for your helpful posting as this was the only solution that worked for me (tried every other solutions mentioned on these forums and by Verizon/iPhone representatives). I believe this is still a serious software bug that Apple needs to address, so hopefully everyone with this problem will contact Apple to report the issue and get them to fix this issue instead of forcing people to first do resets, restores, etc. until you are about ready to go back to a rotary dial phone.

Thanks!

Okay...I'm a new iphone lemming. So how do you do a backup before doing a restore? I am sick of having phone numbers show up in conversation threads and not the name of my contact!! I can get the name to once in a while show up but it will not stay!