Siri- "Sorry, I am having trouble connecting to the network".

When using siri I get the error message, "Sorry, I am having trouble connecting to the network". I have spoken to a few others who receivec the 4s today who are getting the same error message. Does anyone have a fix for this?

😟

iPhone 4, iOS 5

Posted on Oct 14, 2011 7:20 PM

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151 replies

Nov 4, 2011 3:09 PM in response to DougSad

DougSad wrote:


An Apple supreviser told me today that "Siri is a Beta program and that it is a work in progress". She also gave me a second excuse and that was "there might be to many people on the network and that is why I can't connect to the network.

First I have no idea what a Beta program is, she keeps repeating it like know. Second most people I know get paid to test new products, not pay $400 to test a companies product for them. Third the commercial did not say anything about Siri being in the "Test" phase of development.


In general, "beta" means that the product is still in development and may not work as one would expect a final-release product to work.


The Siri feature is clearly marked as beta (see below) on the Apple website. Also, it was stated in the October 4 announcement event, which is viewable on the Apple website, that the service is beta.


The reason for a public release of a product still in development is that, when a larger number of people use something, it uncovers problems and bugs faster. Apple has not made a habit of doing public beta releases. The last one I can think of was the public beta of OS X in 2000.


User uploaded file

Oct 15, 2011 12:13 PM in response to Marozzi

There are a bunch of folks having this problem... I wonder when Apple is going to make a statement? My guess is a server overload. I'm able to utilize 3g and Wifi for all my other apps, so it wouldn't be beyond reason that Siri might have crashed. They never hid the fact that this release was a beta, and unexpected problems often crop up with betas... sort of inherant in the process.


Regardless, it would be nice to hear something back from an actual Apple representative. Give us something. Anything?

Oct 15, 2011 4:27 PM in response to Marozzi

Actually, Siri servers have been overloaded with all the Apple geeks (includin gme) playing with their new toy at a rate above normal usage. At least that's the logical conclusion considering the epic amount of posts regarding this issue. Otherwise, the beta tag on Siri is more true than we thought, which I doubt considering Apple's high standards on released products. So, a reboot won't worker if the servers are own. I've been intermittent all day. no big deal - things will mellow out and move back towards normal usage.

Oct 15, 2011 6:27 PM in response to wiredzen

Siri worked for me right out of the box, then once activated with Verizon, seemed to start getting the network trouble message. Today it has been almost not at all. Could be a coincidence that the all the users of the one million units that sold out on the first day are playing with it... but seems like they should have not only expected that, but built out servers to scale way beyond that... seriously Siri, the only demand on the servers right now are from the early adopters... what's going to happen when all three carriers start shipping units?

Oct 15, 2011 8:51 PM in response to Marozzi

Just posting to confirm that I still have nothing on Siri (never worked).


Have done multiple hard and soft restarts, turn siri off, reboot, turn on... all that nonsense.


I think this is not a phone issue, and that reports that "I did this and it started working!" are likely coincidence with being able to slip in through a hole to the servers at that time. Also very possible there's some carrier-based routing to apple's servers that's causing difference in behavior based on carrier and/or geographic location?


I'm in Boulder CO using ATT.

Oct 17, 2011 8:45 AM in response to Marozzi

I'm so bummed. I used Siri almost constantly all weekend and then this morning. I turned off wifi to test it on 3G this morning. It didn't work so I turned Wifi back on. Now it still doesn't work! Not once in the last hour. I don't see how it can be a network congestion issue when it didn't give me a server error at all over the weekend and then when I made a settings changed, Siri just stopped working.


I've tried all the "fixes" about turning Siri on and off, resetting network, resetting phone, etc. Nothing is fixing it.

Oct 17, 2011 8:47 AM in response to Marozzi

I'm in Oakland, CA on AT&T. Waited almost 3 hrs. for my 4s

yesterday. Siri worked fine last night and early this AM, but around 8:00 AM started with the "having trouble connecting to the network" even though the phone is showing 4 bars. Is she on coffee break? (tried rebooting, didn't work. I've already placed my name in the Siri preferences. . .)


Any other ideas? (She was great last night. . .)

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Siri- "Sorry, I am having trouble connecting to the network".

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