Series episode is not available on Apple TV

I purchased the season pass of The Walking Dead Season 2 earlier today and I can't watch it at all. They charged me but I can't watch it on either of my two macs, my iphone 4, or my apple tv. This is the first time I have bought a season pass from Apple and it will proabably be the last. They have my $35 and I got nothing for it. C'mon Apple I know you are better than this.

Same problem for me as well. Own the season pass for teh Walking dead season 2 I downloaded first episode on my itunes library this morning and took the mac to work with me. My family wanted to watch the show before I got home tonight, I figured no problem they can watch directly from iCloud boy was I wrong. if they want to pay 2.99 for that single episode they can!!! This very poor execution for what is supposed an awsome service.

Come on Apple fix this!!!!

I am getting the same problem with Walking Dead and The Office. I can download it in iTunes but not stream it on AppleTv. The support person told me it was fixed but it still is not. Apple is not looking so good right now.

I bought the first episode of Walking Dead today. Purchased it on my iMac. Shows up there fine, but not to be found on my Apple TV. Lots of similar posts about missing purchased TV shows and season passes on the Apple Community boards. I'm not going to waste my time contacting iTunes. The cloud is pretty much a crap shoot at this time.

I'm having the same issue AFTER AppleTV update. have purchased season pass of Big Bang Theory season 5 and newest episodes are not available for streaming. I can download to iTunes in my computer, but that is not optimal. PLEASE FIX.

The saga continues.. With me. Walking Dead season 2 has been purchased, I can't find it anywhere. Restarted my ATV2 and now it doesn't even show up under purchased items. However , it does tell me I've purchased it just before offering to sell me an additional copy. Lame. Apple: please fix, I'd like to watch what I pay for.

Having the same issue here with Season Passes and individual show purchases as of late. It's really hit or miss. Currently I have 5 Active Season Passes (including The Walking Dead Season 2) that are missing episodes that have been available for days.

I've sent iTunes support 22 emails this past week and 5 new ones today. Most of the replies I got last week were from people who seemed to barely understand English let alone how the new "Purchased" sections work within iTunes and on AppleTv. Some just replied sending me links to AppleTv FAQ's. Not a single one of them has shown me they have a clue what I'm talking about. The only resolution I've been offered is download credits or downloads sent to my iTunes. Neither of which fix the issue with the shows not being available in the "Purchased" sections for streaming or downloading on demand.

I've never had such a massive amount of problems before so I don't have much experience with iTunes Customer Support. After this whole mess though I'm really shocked at how terrible they are. Not something I expected at all. Doesn't feel like I'm dealing with Apple Employees at all.

Im having the same issue. Also missing older episodes of Hells kitchen and last night i purchased a few episodes on the apple tv they didint show up but when i go to purchase them again it says i already bought it. So now i have bought something i never got.

Hurry up and fix this as I us apple tv exclusivly

Same issue here. I purchased the Season Pass of Walking Dead 2. It downloaded fine on iTunes and I can watch it on the Apple TV by selecting it under the Computers tab, but it does not show up in the Purchased list under TV Shows. It's a bummer too because I was in the process of showing my wife how easy it was to use.. and it didn't work. Hopefully they will fix this soon. This is the first time I've tried to purchase a season pass through the Apple TV interface. Thankfully I do have the files saved in iTunes and am able to watch the episodes.

I am having this same issue... All Season Passes for NCIS, NCIS: LA, Fringe, and House are not showing up in my purchased area on itunes or on my AppleTV. AppleTV indicates that I have purchased the seasons but only shows content that was posted prior to updating my AppleTV to the latest version.

I am not able to get new shows on my MAC Book Pro, iPad or AppleTV (through the iCloud)

The Latest epidose of fringe was downloaded to my iTunes account on my Windows Desktop at home. I am guessing that i will also see the latest epidsode of House sitting there when i get home tonight but it is not avaiable throught the cloud.

I contacted Apple support in September about an issue with Futurama Season 8 not showing all the episodes under purchases in iTunes as well as available to stream on ATV2. Customer support told me to talk to an Apple TV tech since they couldn't do anything within iTunes. I discussed with the Apple TV tech, but told her that my Apple TV was working fine. That the problem appeared to be with TV season passes. The tech called customer support and had my iTune's account refreshed. Nothing happened. I then wrote back to customer support with a detail list of what I was seeing. (ie. 1. Open iTunes. 2. Go to purchases. 3. See episodes of Futurama but not all of the purchases (here I listed the episodes).). I then received an email telling me that my problem had been elevated and that Apple's engineers were working on the solution. Since then, I have periodically received emails telling me that the engineers are still working on the issue. This appears to be a software glitch of some sort.

It's a frustrating problem, but I'm glad to discover that I'm not the only one so afflicted.

I will do my part by reporting the problem independently. Thank you all who posted here for it made it easy to google this thead.

Just got a reply from Apple and they are acting like there is no problem. I am starting to really not like how Apple is handling this.

I still can't get anything with a subscription even after they say it is "fixed." They act as if they don't understand the problem.

Just spent over an hour with a Senior Analyst for Apple TV. The issues ISN"T Apple TV. The update Apple TV sent out last night won't fix the streaming from iTunes store. It is an iTunes issue. Between restarting the Apple Tv and re-issuing an episode that should have shown up under the Purchased tab, it was deduced that it is an issue with the latest update from Itunes. The Senior Analyst was involved in a chat with someone from iTunes.

For now, why itunes techies work on fixing the issues, you will have to either (A) use HomeSharing to watch episodes off a computer to the Apple Tv or (B) use airplay. To use airplay, start the episode you want to watch and in the lower right hand corner is what looks like an envelope tab. Click on the tab and choose apple tv. When the episode is playing it will play to the Apple Tv.

Frustrating? yes. A way to work around for now until they fix their problem? Yes.

Just an FYI.