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Level 1

8 points

iTunes will not let me sync apps to my iPhone because it says I am not authorized on this computer, however my account is authorized!?

When I try syncing my apps onto my phone I get the message:" The app(s) were not installed on the iPhone because you are not authorized for it on this computer. To authorize this computer for items purchased from the iTunes storem, choose Store > Authorize this computer. "

So I went ahead and did what the message said and this is the message I get after I try to authorize: " this computer is already authorized. Including this one, you have authorized one computer of your available 5."

So its telling me to authorize my account on this computer but yet its already authorized! I'm really fustrated. I just updated my computer software and the iphone soft ware, so maybe this is a bug in the new software?

Can someone please help me, cause this is really fustrating!

I've restarted itunes, I've restarted my phone, and I have restarted my computer and I still get the same problem!

iPhone 4, iOS 5

Posted on Oct 14, 2011 9:09 PM

69 replies

varj0

Level 1

0 points

May 30, 2014 2:45 AM in response to itsTiffanny

All you need to do is to change the Backup on ur Itunes !
I Changed it from backup to this computer to Backup to Icloud and I no longer recive this annoying message that I need to authorize to this computer.
Hope this helps you as well.

Jul 22, 2014 2:01 PM in response to ocarlsen

This (from a few years ago in this thread) is what worked for me.

Check Settings > Store on your iPhone and iPad.

Mine actually had the correct log in, so I just deleted the password and re-entered it. After that, I stopped getting the error message in iTunes.

wjb10

Level 1

0 points

Sep 17, 2014 2:30 PM in response to itsTiffanny

I had the same problem. After doing an update, my iPhone was using my MobileMe Account and I downloaded a single app under this account before I noticed the account change. I authorized iTunes on this account as well and was able to sync again.

Hope this help someone.

Wade

Mar 24, 2015 9:56 PM in response to itsTiffanny

Updating my iPhone 5 to iOS 8.2 caused me this problem, what I did is backed up my iPhone first then restored my phone in iTunes, problem solved. Hope this helps.

svkrzn

Level 1

75 points

Jul 1, 2016 11:48 PM in response to itsTiffanny

I know, it's old, just have the same issue. I gave my wife my old iPhone, created a new iCloud account and put some apps from my library to her phone and everything had gone smoothly. After a while I updated those apps through iTunes and tried to update them on my wife's phone during the sync with iTunes and guess what, I'm getting the same message you were getting even though those apps were initially put on her phone despite purchased by me and not her.

She is in iCloud family, she can get those apps from iTunes store from her phone and update them, but not from iTunes on my mac. Isn't it weird? And even weirder is the fact that if I restore her iPhone from a backup and try to put those updated apps on first sync, it works!

aeroloop

Level 1

4 points

Aug 18, 2016 7:46 AM in response to Community User

Works for me, using user previous id instead of e-mail address. same password.

Jan 8, 2017 2:22 AM in response to itsTiffanny

Just Delete an app that u have not downloaded through app store or itunes and then sync it with itunes.....i solved it by simply removing vshare app...

Feb 14, 2017 10:29 AM in response to itsTiffanny

I was having the same problem. I solved it by updating the app on the app store on iTunes. After it updated, it synced 🙂

Richy25

Level 1

4 points

Feb 24, 2017 9:56 AM in response to BopaRae

Thanks this really helped me did the above and it worked!

iTunes will not let me sync apps to my iPhone because it says I am not authorized on this computer, however my account is authorized!?