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Phone numbers not formatting properly

I just got a new iPhone 4S. The numbers in my address book don't seem to be formatting properly. They just have a string of numbers, e.g.., 6025551212, rather than the normal format of area code in parentheses and a hyphen in the number.


This goes beyond aesthetics. The phone doesn't match numbers, so my recent calls list and my SMS history don't have names associated, even though almost all of the numbers are in my address book.


Here is some more information: I just got the iPhone 4S today, and I plugged it into my Mac and chose to do a restore from backup. I selected today's backup of my old iPhone 3GS. Everything else went smoothly. (note that the number didn't transfer... this is a totally new phone number on a totally new account.)


Even more information that might help in troubleshooting this: when I go into Settings --> Phone, it shows my number formatted in the way I described above (e.g., 4805551212). But here's the weird thing -- I can't edit that! There is no rightward-facing arrow that indicates you can click on it, and repeated clicks don't do anything. On my iPhone 3GS (which formats its number correctly), I can go in there and edit it.


I should also mention that this is a U.S. phone with a U.S. number on a U.S. carrier (Verizon), and most of the numbers in the address book are U.S. numbers. So there aren't any strange international issues going on. I have searched through the settings and U.S. is selected for all of the international settings I can find.


Finally, this is a phone issued by my company, and the IT person opened the box, "provisioned it," added it to the corporate account, got a new number assigned to it, etc... Does that have anything to do with it?


Thanks for the help! I'm pulling my hair out!

iPhone 4, iOS 5

Posted on Oct 14, 2011 11:17 PM

Reply
40 replies

Oct 31, 2011 9:50 PM in response to skeetergem

To open the task manager, all you need to do is double-click on the home button. It will bring up a bar along the bottom of your screen. Hold your finger on one of the icons until they wiggle, and then tap each red minus icon to quit the corresponding app. To exit out of the task manager, click on the home button again. Hope this helps!

Nov 15, 2011 4:07 PM in response to phoenician47

This solution hasn't worked for me. Any other suggestions?

Same symptoms

Background: iPhone 4s Verizon, transferred contacts from an ATT Pantech Link using bluetooth through their PC Suite.

Tried: calling 228, killing apps, rebooting, turning off Intl Asst, calling 228 again, killing again, rebooting again, resetting all settings, etc. nothing has fixed any of the symptoms.


Thanks for any help!

Dec 2, 2011 12:22 PM in response to JeremyL27

Dear JeremyL27,


Thank You...Thank You...Thank You! I have been going NUTS trying to fix my iphone 4S. Your trick did the deal. For the sake of future visitors to this thread, this was my particular situation:


All my contacts in my iPhone 4S Contact App listed phone numbers as: 1XXXXXXXXXX. I wanted them to be in the form 1 (XXX) XXX-XXXX. No matter what I did while entering numbers into my contacts, they would default to this impossible to read form after typing. The parenthisis and spaces would disappear.


I tried the normal strategy of going to Settings-->General-->International-->Set the Region Format to United States. But, that didn't work.


But, JeremyL27's instructions worked like a charm.


Thanks again. Mr. Luigi

Dec 2, 2011 12:31 PM in response to rexwriter

rexwriter,


You open the task manager by double clicking the home button at the bottom of your iphone. This will reveal a list of all the currently open apps on your iphone along the bottom of your iPhone screen. This is what is referred to as the task manager or task bar. To "kill" any of the apps in the task manager, press your finger on any of the apps on the task bar until they start to giggle and an "x" appears in the top left of the icon for the apps. Hit the "x" for those apps you want to "kill" or turn off. Follow JeremyV27's instructions and kill the apps he states. This will not delete them. It just turns them off.


I think you may have confused turning off an app via this task manager bar technique with deleting an app by a similar technique. You will delete an app when it is not in the task manager bar along the bottom of the screen, but rather in its normal position on the iPhone screen. No need to worry about doing this by accident, however, as the iPhone will always ask you "Are you sure you want to delete this app...?"

Dec 2, 2011 8:59 PM in response to Mr. Luigi

Woops! I meant to say...To "kill" any of the apps in the task manager, press your finger on any of the apps on the task bar until they start to giggle and a red minus "-" sign appears in the top left of the icon for the apps. Hit the red minus "-" sign for those apps you want to "kill" i.e. turn off.


Why does the dang "edit" button for posts in these threads disappear after a while! 😢

Phone numbers not formatting properly

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