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Find my Mac won't locate my iMac.

Hello Everyone!


So, I've set up iCloud and everything and I'm so happy with all the new features. The only problem I've encountered is with Find My Mac.


Here are the facts:


iCloud is set up

Find My Mac is enabled on my Mac

I am in a place where google maps are provided

I am connected to a WiFi network

And Mac is (obviously) on


So that's basically what the troubleshooting includes, but I don't see anything that does not apply to me. Yet, whenever I log in to iCloud and Find My iPhone all my devices appear, iPhone 4 is located on the map, but neither my iMac, nor my MacBook Pro will provide anything other that "No Location". When I log from my iPhone itself, I still cant see any information for my macs.


So, any ideas?

iMac, Mac OS X (10.7.2)

Posted on Oct 15, 2011 12:56 AM

Reply
45 replies

Nov 13, 2011 6:53 AM in response to Chrisdir

I am having the same problem with my iMac. I have setup everything as told and I am on wifi. When I log-in using iCloud, it shows my iMac in the list of devices. Sending a message/playing a sound works. It just doesn't display the location and says 'No Location' below my iMac name. Any one got any solution yet?

Nov 26, 2011 12:18 PM in response to Chrisdir

I fixed this problem with my iMac by doing the following.


Before - When it did not locate iMac but would send Alert Sound.

- Ethernet Hard Wire Connected

- Wireless Radio Turned Off


The Fix

- Turn the Wireless Radio On

- You do not have to connect to Wifi network just make sure it is turned on


I dont use wifi because I prefer the speed of the hard wire. However I leave wifi turned on now and not connected so that this feature works.


Hope this helps!

Dec 23, 2011 12:27 AM in response to Chrisdir

Had same problem, could only locate my iPad2 but not my iMac. I'm on a home wi-fi network, but I don't think it makes any difference as long as you have Internet connection.


Here's what I did:


All on your iMac. Go to System Preferences. In the Internet & Wireless group, select iCloud icon.

There you'll see all features you can enable in your iMac for iCloud.

Find My Mac is probably checked, so uncheck it (it took like 15-20 seconds to do it)

Verify it is unchecked.

Now, recheck it. It will pop up a message explaining what it would do. Then, I don't remember the sequence, but it will try to find the current location of the iMac and a pop-up from little snitcher was asking for permission to access the Internet so I selected Allow in the Forever tab.


Then went back to the Chrome browser and iCloud.com and pressed the circular Reload on the My Devices box and surely enough, after about 2 minutes "locating" it, the google map came up.


Now it works everytime. Hope it helps.😉

Jan 23, 2012 12:27 AM in response to Chrisdir

Had the same problem, but it was a permissions issue.


System Preferences, under Security & Privacy, there's a Privacy tab.


There, make sure Enable Location Services is ticked, and that Safari is allowed to access your location.


I'm on an iMac, not using wifi and I even have the firewall enabled, so I don't think any of those responses are related. Your computer needs only to be on and connected to the internet.

Jan 24, 2012 7:50 PM in response to random lies

Thanks for sharing.


I checked in System Pref --> Security & Privacy. 'Enable Location Services' is checked there. But Safari is not listed in my 'apps that requested your location in last 24 hours'. I tried to access 'Find My iPhone' on www.icloud.com to check if safari gets listed in the list but it wasn't.


I checked safari preference. I don't see any option to enable location services access there.


User uploaded file
User uploaded file

I am using Safari 5.1.2 on Lion 10.7.2.

Could you please let us know how you enabled location services access for Safari.

Thanks.

Feb 13, 2012 12:45 PM in response to Chrisdir

I have an older Macbook Pro. I have Lion 10.7.2 installed. I have turned find my mac off and on several times. I have also gone to System Pref --> Security & Privacy and verified that 'Enable Location Services' is checked and no steath settings are turned on. It still doesn't show up in the list of devices when I sign into iCloud. MacBook pro is model 2,2. The other thing is that I have an Imac 8,2 that I recently got from my girlfriend. I put in a new hard drive that I had installed Lion on and imported all the settings and apps from the laptop. New hard drive was in an external case when I set it up before putting the drive in the Imac. The Imac shows up and the location works fine. Wondering if the older macbook pro is just not supported due to hardware?

Mar 31, 2012 11:06 AM in response to Chrisdir

I had the the problem of not being able to find my MacBook Pro (bought in 2010) using find my mac; enventhough I had done all the things of this thread upto the date of my post. After doing several things suggested here I could not see my MacBook in my list of tracked devices. What I did that finally worked was to go to Syetem Prefrences select my Mobile Me acount which I thought had been properly converted to iCloud, and I was signed in I signed out. I then selected I cloud and was asked again to set-up iCloud which i had done several times during my efforts, but this time I saw find my Mac and it was selected. I went to icloud.com/find and this time I could see all my devices. I hope this helps someone.

Jun 1, 2012 2:03 PM in response to Chrisdir

I had the same problem with my Mac Pro. All I did to fix it was turn WiFi on, wait a few seconds, do the find my Mac Pro in iCloud.com, an d saw my Mac PRO located correctly.


I then tuned WiFi off, retried to locate my Mac Pro and it worked fine.


Throughout all this, my hardwired Ethernet connection remained active.


So, it seems that a WiFi connection needs to be active at least once for the set up to be done correctly.

Jul 14, 2012 4:00 PM in response to doug gosciak

For some reason it seems the wireless radio needs to be on for the GPS tracking to work. At least that's how it seems for me. If I enable wireless, don't need to connect to a network with it, iCloud Location Services can find my iMac. If I turn wireless off, iCloud Location Services won't find it. However, once I've let iCloud Location Services find my iMac, it seems to report the location it found once before (or original location) even if I disable wireless and try to find the iMac. So it seems that if you turn on wireless, find your iMac, and then turn it off, you really aren't relocating your iMac if it happened to move......


This is how it's behaving for me, hope this helps someone.

Jul 19, 2012 4:01 PM in response to Chrisdir

So what this whole thread basically points out is this "feature" is merely a silly "gee whiz" toy. If you really don't know where your desktop iMac is (presumably because it's stolen, unless you have a terrible memory and can't remember where you live), then chances are this feature ain't gonna help you find it at all unless your crook does all these work arounds to get your machine viewable again. Too bad it doesn't work reliably for the MacBooks. Much easier to understand "misplacing" it. iPhone and iPad, a totally different story - very handy.

Find my Mac won't locate my iMac.

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