Sim Card Failure No Sim with iPhone 4S Anyone Else?

mine was orange UK 11.0 before...i''m on my second iphone 4S all related to sim problem,its ok now and has been for a month.let us know how you get on.

I've been on hold for 10 mins so far lol Ill give it a couple more mins and phone back later if no one answers.

Was your phone insured? Mine isn't so I don't think I would get a replacement.

thats normal with orange,or as you said phone later. my phone is not insured,you will get a replacement if your phone is still under the 1 year warranty.

Awesome to know! Ill try again later. Hopefully they can get a new SIM to me this week as I can't really have no phone for that long!

you normally get one within 2-3 working days.

Nice to know that it's not the actual phone that's the problem, and thy it should be able to be solved with a new card.

Right a new SIM is on the way. They said it will take up to 4 days and if that doesn't solve the problem then they will send a new handset. Fingers crossed the SIM will do the trick!

I have tried everything under the sun. Soft restarts (several times a day - bordering on insanity), full backup & restore from backups, restore as new, SIM swaps, EVERYTHING!!! And I'm already on the most up-to-date version 5.1. I'm at my wits end now. This is absolutely ridiculous!! It shouldn't even be happening!! My phone is only 4 months old. Apple needs to sort themselves out. You can't keep doing this to your customers.

If anyone has any other ideas about what to do - I would greatly appreciate some advice.

I'm in the UK and on Orange. I spoke to Orange and they said this is a well known issue to Apple and that their advice is to do a full restore as new which is meant to solve the problem for about 90% of the people who have it. Well, it would appear I'm in the 10% for whom this doesn't work. Any other suggestions???

Hi voila_72,

Wow! I can see why you must be going crazy. Before I suggest strongly that you return your iPhone to Apple for a replacement, I have one question. When you said "Sim Swaps" did you mean...Orange replaced my Sim Card with a BRAND NEW 128K Sim Card? If the answer to this question is, "yes" then take (send) your phone back to Apple, explain all the steps you have taken to return your iPhone to good health, and ask (demand) a new replacement phone. Considering all your efforts, you should have no problems getting a replacement phone. However, when you swapped Sim Cards you did NOT replace it with a New 128K Sim Card from Orange, then ask Orange for a New, 128K card. Install it and see if that solves the problem. Take heart, others have been in your same shoes and most have found relief via installing a new 128K sim Card, or replacing the phone with a new one. If you end up getting a new phone, don't use your current Sim Card!!!

Let us know how things turn out. Mr. Luigi

Thanks Mr. Luigi.

I'm just waiting for Orange to send me a new sim. I've read all these posts on here (all 87 pages) but I don't know what a 128k sim card would look like. How will I be able to tell if that's what they've sent me? Does it look different? Does it say 128k on it anywhere? I don't trust that just because they tell me thats going to happen it will happen. I'm about 3 sec from losing my mind with this ridiculousness.

Thanks to all for your suggestions. I'm just dumbfounded that Apple isn't even acknowledging us on this issue. I think I'm going to write a letter to Watchdog (its a consumer help show here in the UK that gets things done).

I'll keep you posted.

Thanks,

Voula

A 128k is just a micro sim. Mine came a couple days ago from orange and since I installed it touch wood I've had no issues. If it doesn't help then your carrier should provide a new phone though.

I just don't see how that's going to change since I've got a micro sim in it now. But I'll wait and see. With baited breath no less. Let's hope Orange comes through.

I recently got this SIM Failure on my iPhone 4 when it was locked. Once unlocked, I never get the message again.

Hi,

I am having the same prob!! I've updated my iphone4s to the latest iOS 5.1 recently and have been receiving NO SIMCARD INSTALLED notifications on my phone!! Ive tried to restart my phone, turn on and off the airplane mood, connect to itunes, take out my sims and try to put it back BUT IT DOESNT WORK!! This is ridiculous! I am waiting for calls urgently and this iphone is giving out so much trouble!!

Can someone please help? By the way, Im using O2 UK network. 😟

Hi juanitaooi,

I had the same problem for about 2 weeks. I was driving myself insane trying to do everything that people have been posting here & nothing was working. Last week I rung up Orange & asked for a new SIM card and today I've got it. I installed it at lunch time today and as of right now (22:04) there has been no more INVALID SIM error message. Knock on wood - so far so good. I would recommend that you ring up O2 and get them to send you a new micro SIM card. It should do the trick.

Good luck & let us know how you get on.

Cheers