Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Syncing stays on 'waiting for items to copy' with iOS 5

Recently updated to iOS 5 and syncing was working fine the first day. But today, when I tried to sync my iPod, the progress stays on 'waiting for items to copy', and the sync doesn't finish so I have to cancel. What it gets stuck on seems to change everytime, so one time it was syncing Genius data, another it was syncing audiobooks etc. I've restored my iPod 4 times now but it still gets stuck.


It's the 3rd generation iPod touch and I've updated iTunes and my mac to the latest versions. Can anyone help?


Also, does anyone else have a very large 'Other' section in the storage section now? Mine increased to 5.7 GB after updating to iOS 5.

iPod touch, iOS 5

Posted on Oct 15, 2011 2:18 AM

Reply
182 replies

May 8, 2014 10:00 AM in response to skynettle

Okay so I found an easier solution other than going through and having to whipe your phone and restore it from a backup. What you do is...


(My estimated time for this process: 2-3 minutes not countring your sync time)


1. Plug in your iDevice(iPod/iPhone/iPad) using the USB cable like normal.

2. Go into the "Settings" application and select "Wi-Fi" on your iDevice(iPod/iPhone/iPad)

3. Turn ON your Wi-Fi connection on the device and select the network your computer is on.

4. Then return to the home screen of "settings"

5. In the third group of "Settings" on the home screen, at the top, There is a tab called "General" Select that tab.

6. Scroll to the very bottom and in the sixth group at the top of that group, you will see another tab labled "iTunes Wi-Fi Sync" This is the option you want to select.

7. On this page you're able to see the last time your device was able to sync with the computer. Near the bottom in group two, there is a a white tab with blue font saying "Sync Now". Click that tab.

8. Look at iTunes on your computer while your iDevice tries to sync. You should see "Copying items x of x" (x representing the number of items your device is trying to sync).


I hope this helped! 🙂 Good luck!

- Ryan

Syncing stays on 'waiting for items to copy' with iOS 5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.