iPhone 4 low earpiece volume after ios 5 upgrade

Hi all.


I have upgraded to ios 5 and biggest gripe i have withit that now my iphone 4 earpiece volume is now lower in volume but further more the quality of sound is worse... Sounds like a low end earpiece speaker the voice that comes through is weak and with lack of natural bass basically nothing like it was on 4.3.1 i had before.


Anyonr noticed deteriorated quality after the upgrade?


Regards S.

Posted on Oct 15, 2011 5:01 AM

Reply
97 replies

Nov 18, 2011 6:51 PM in response to firoze

Just to add my experience with this..


I upgraded my wife's iPhone4 from ios4.3.2 to ios5.0 (her phone wasn't jailbroken, mine was.... haha), thinking I was really clever and expecting her to be grateful. However, she came back from work complaining she couldn't hear anyone via her EARPIECE. She had to either put on speaker mode or use a earphones (no problems with ios4.3.2).


Tried everything, change language to brits and back, played music and change to voice memos, put headphones in and out 10x times, blow into headphone port, clean headphone port with q-tip, but no dice...

Even upgraded to ios5.0.1. Not solved.



Then i read in another discussion whereby even brand new iPhone4S had the same problem https://discussions.apple.com/thread/3404857?start=795&tstart=0

They suspect it's something to do with Siri and voice control, switching from speaker to earpiece, whatever....


Finally tried Reset All Settings (under General/Settings), the earpiece sound improved about 40-50%, according to wife, so cancelled my plan to return wife's phone to the telco centre.


Pls backup your iPhone before trying this. It doesn't delete any media, messages or apps, it just resets all settings to Factory defaults, but pls backup anyway.... It may take about 10-20 mins, depending on how much 'crap' is in the phone.


Hope this helps while Apple fix this [definite] software bug...

Apr 3, 2012 8:33 AM in response to Levanjo Gazarinni

Another voice in the iphone-ness . . .


After the recent upgrade to 5.2, I lost my internal ear-piece audio as well.


  • Speaker works
  • External ear-piece in the mini-jack works just fine


I had this problem with an earlier update and I can't recall how it was fixed?


At the earlier time, It may have been as simple as turning the phone on and off. (I think I actually removed the battery and replaced it, of course.)


Tried the tricks listed her to no avail.


This issue mimics a jack switch failure, but it actually appears to be a software bug or glitch occurring during an IOS update.


Using any kind of cell phone in public is already rude enough, but having to use a speaker in public brings lack of etiquette to an even more


obnoxious level.


;-)


Joe

Oct 18, 2011 5:44 AM in response to Levanjo Gazarinni

^ Hi, I also have an issue with low volume level via the headphones. After upgrading my iPhone 4 to iOS 5, I found the volume thru the headphones to be about two steps lower than before. The sound quality was perfect though...

I have not tried a restore yet, but meanwhile came across a fix: With the music playing, I launched the Voice Memos App. This faded out the music. Then without actually recording anything, I went back to the Music App and restarted the music. This restored the volume to its normal level, same as it was in iOS 4.2.3. Maybe you could try the same and see if it works for you...


If anyone else is having volume issues after upg to iOS 5; or has found a solution, please post here... Thanks!

Oct 19, 2011 4:03 PM in response to Levanjo Gazarinni

Similar problem here with iPhone 4 after upgrading to iOS5

Did a phone call the same day and everything still worked properly.. After upgrading music volume is still ok but volume of calls is almost muted, barely hearable. Workaround discribed above didn't work for me. Actually now it's not possible for me to receive phone call or make a call just because it's as if nobody is responding.

Oct 22, 2011 10:40 AM in response to Levanjo Gazarinni

Try this: in your iPhone Settings, go to General>International and change the Language from your current language to another one eg British English etc. This will re-spring the Springboard. Now go back to Settings and change your iPhone's language back to your preferred language. For some people this seems to cure the low volume issue. Hope it works for you too...

Oct 23, 2011 1:50 AM in response to firoze

I also have same earpiece volume problem after ios5 upgrade. I tried both solutions but had no luck. I visited to Apple store for getting some technical support. They restored the ios again (ios5 not ios4) but even after that experiencing the same problem. Now they are saying this is HW problem and I can get a new iphone 4 after paying $160 bucks (my phone is no more under warranty).

Did anybody tried going back to ios4?

Oct 24, 2011 2:29 PM in response to Levanjo Gazarinni

Ditto on the low volume.


Even with the volume to max the person talking on the other end has to shout to be heard on the earpiece or headphones. Music plays too soft as well.


I performed an upgrade install which restores all previous settings so possibly an old 4.X setting conflicts with 5.0 settings.


I've tried both fixes mentioned above to no avail.


The only option I seem to be left with is to do a complete restore install and manually set my phone up from scratch. Not very keen on that option as you generally lose game progress and any app specific files. Have to manually copy any app specidfic files via the iTunes app tab before undertaking the restore.


Or perhaps I am better off hoping that Apple will release a wifi update to iOS 5 to correct this?


Nice if Apple could confirm this as an issue which would be resolved.


The Apple BT keyboard fix we got in iOS 5 was a case of crossing our fingers that they would provide the fix and at no stage did anyone from Apple give us any indication it would be fixed in iOS 5, so it will probably be another case of crossing our fingers that the next update will fix the volume issue.

Oct 26, 2011 7:19 PM in response to Levanjo Gazarinni

Like MANY people, I am having the same problem. Specifically, the ear speaker volume is extremely low or inaudible during phone calls. I do not have any volume problems with headphones plugged in or on speaker phone. I have tried the fixes described above, and I have tried restoring IOS 5. This problem did not begin until I installed IOS 5. This is an obvious software bug and Apple needs to be working on a fix. I'm not buying a new phone and I'm not paying for a service call. Fix it, Apple!

Nov 7, 2011 9:28 AM in response to Levanjo Gazarinni

I am having the exact same problem. The built-in earpiece opening now sounds low fidelity and very low volume. I've tried everything mentioned above and nothing solved the problem for me. Does Apple read these forums for problems like this? I'm out of warranty so it's not like I can walk in or call and get someone to provide support without incurring some charge. It's almost unusable!

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iPhone 4 low earpiece volume after ios 5 upgrade

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