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iPhone 4 low earpiece volume after ios 5 upgrade

Hi all.


I have upgraded to ios 5 and biggest gripe i have withit that now my iphone 4 earpiece volume is now lower in volume but further more the quality of sound is worse... Sounds like a low end earpiece speaker the voice that comes through is weak and with lack of natural bass basically nothing like it was on 4.3.1 i had before.


Anyonr noticed deteriorated quality after the upgrade?


Regards S.

Posted on Oct 15, 2011 5:01 AM

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Posted on Oct 18, 2011 5:44 AM

^ Hi, I also have an issue with low volume level via the headphones. After upgrading my iPhone 4 to iOS 5, I found the volume thru the headphones to be about two steps lower than before. The sound quality was perfect though...

I have not tried a restore yet, but meanwhile came across a fix: With the music playing, I launched the Voice Memos App. This faded out the music. Then without actually recording anything, I went back to the Music App and restarted the music. This restored the volume to its normal level, same as it was in iOS 4.2.3. Maybe you could try the same and see if it works for you...


If anyone else is having volume issues after upg to iOS 5; or has found a solution, please post here... Thanks!

97 replies

Nov 17, 2011 9:22 PM in response to Levanjo Gazarinni

I noticed this problem after the upgrade to 5.0.1. My iPhone the headphone volume is ok for telephone calls or playing music, but ALL alerts are barely audible. I wear a headset while exercising and also plug my phone into the AUX jack on my care stereo. When I get message, email, text, appointment, etc. alerts, they are so low in volume I don't hear them or barely hear them. Even while I was talking to Apple tech support, I missed several text message because I couldn't hear the alert. Tech Support wants me to restore my phone to "see" if that fixes it.

Nov 18, 2011 6:51 PM in response to firoze

Just to add my experience with this..


I upgraded my wife's iPhone4 from ios4.3.2 to ios5.0 (her phone wasn't jailbroken, mine was.... haha), thinking I was really clever and expecting her to be grateful. However, she came back from work complaining she couldn't hear anyone via her EARPIECE. She had to either put on speaker mode or use a earphones (no problems with ios4.3.2).


Tried everything, change language to brits and back, played music and change to voice memos, put headphones in and out 10x times, blow into headphone port, clean headphone port with q-tip, but no dice...

Even upgraded to ios5.0.1. Not solved.



Then i read in another discussion whereby even brand new iPhone4S had the same problem https://discussions.apple.com/thread/3404857?start=795&tstart=0

They suspect it's something to do with Siri and voice control, switching from speaker to earpiece, whatever....


Finally tried Reset All Settings (under General/Settings), the earpiece sound improved about 40-50%, according to wife, so cancelled my plan to return wife's phone to the telco centre.


Pls backup your iPhone before trying this. It doesn't delete any media, messages or apps, it just resets all settings to Factory defaults, but pls backup anyway.... It may take about 10-20 mins, depending on how much 'crap' is in the phone.


Hope this helps while Apple fix this [definite] software bug...

Nov 21, 2011 3:50 PM in response to Levanjo Gazarinni

I am also having the same issue with low audio gain when using the headset. While driving in my automobile I can not hear the other person while on a phone call after update to IOS5.0 I have tried the tips other have suggested no luck.

Contacted so call apple experts they will not admit that there is an issue.

Prior to update and driving on the same roads I could hear with out any problems.


Current updated installed iOS 5.0.1 the same problem is present.


I ask that others post there findings as the more noise we make perhaps apple with consider a fix.


Repeat that what did you just Say?

Nov 24, 2011 6:53 PM in response to Lane_h10

After trying all the suggestions offered to restore the audio gain without success.

I did what I should done first!

Checked the headset. I used another OEM Apple headset and the volume was very loud.

I embarrassed to say that it was my headset that was faulty in my case.

That is not say to that the new IOS 5.0 did not degrade the audio gain.

Nov 28, 2011 4:40 PM in response to Levanjo Gazarinni

I upgraded to ios5 the day it was available and noticed no difference in the ear volume... until today. I have no idea what triggered the problem. During phone calls I could hardly hear the other person. The only thing that worked for me was resetting the phone back to "factory defaults". It was a last resort and I was reluctant to do it but I sync with my Mac whenever I recharge so I had a reliable back up. I'm not much of a gamer so I don't know what effect a "reset and restore from back up" would have on games. Ear volume is back to normal now.

Dec 15, 2011 8:49 AM in response to Levanjo Gazarinni

I went to Genius store on my 10 month old iPhone and got it fixed. Apparently it needed a good cleaning! The apple guy took it in back, cleaned it with a toothbrush and canned air a few times and it is as good as new. Anyone that has had a phone for a while should try this on the earpiece and speakers. Looks like new afterwards. Thanks apple dude!!! This confirmed for me that it was not a software issue for me because I also tried the other advice with no luck.


Good luck!

Dec 21, 2011 8:30 AM in response to Sease

Whilst some people may have found that their low volume problem was a hardware issue (e.g. dodgy headphones, dirty headphone socket, etc), I can tell you there is defintely a software bug/problem of some sort with iOS5.


When listening to music through the headphones at supposedly max volume, the level can suddenly become noticeably quieter than usual. A reset of the phone, or doing the "ringer volume fix" or "language settings fix" as discussed above restores the volume to its normal setting. Not a major problem of course but quite irritating. Never happened with iOS4.

Dec 31, 2011 6:31 PM in response to Levanjo Gazarinni

Me too. Following the upgrade to 5.01 the ear piece volume is hardly discernable unless in a quiet area (VERY quiet area). I even switched back to earpieces that came with the phone but they were worse! Im not a music fan but listen to audio books whilst travelling. Prior to the upgrade I used listen to books at about 40% on the slide volume, depending on road conditions etc. Since the upgrade I can only hear (using ear phones) the narrator or a caller when in a quiet room and on full volume which means my phone is useless to me when I travel. Very very dissapointed.

iPhone 4 low earpiece volume after ios 5 upgrade

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