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problems deleting back-up on iCloud?

I upgraded my iPhone 4 to iOS5 and created iCloud backup.


My girlfriend got me the iPhone 4S so I have migrated to that phone, but my iCloud has still got 2 devices as backing up to it, I have turned off iCloud on the 4 and now factory reset it, so I tried to delete the back-up through my 4S and my Mac but it just keeps telling me that it is unable to do it at this time, but the old device is taking up nearly half my storage and I am going to be unable to back-up my 4S as it will go over the storage limit (5GB) and don't fancy paying for more just because it won't let me delete my old back-up.


Any help would be most appreciated....


Dazz

iCloud-OTHER, iOS 5

Posted on Oct 15, 2011 6:47 AM

Reply
7 replies

Oct 16, 2011 4:48 AM in response to Dazzmandoo

I had the same problem. I inadvertently created a backup of my iPhone 3GS on iCloud. I also have an iPad, and on the iPad I could go into Settings-->iCloud-->Storage & Backup and delete the backup that had been created for the iPhone. Interestingly, I could not find a similar way to delete it from my iPhone itself, however.

Oct 19, 2011 9:02 AM in response to madusmacus

Same here. I created a backup using ipad. To recover the space i tried everything on the ipad, i turned off the backup on the ipad and deleted the account, but to no avail. If i login from an iphone i get an option to delete the ipad backup, but it doesnt do anything and just gives an error. I tried setting up the ipad again with the same account, but no luck.

Oct 20, 2011 10:13 AM in response to Dazzmandoo

i turned off iPad backup on the iPad. And then deleted the backup from iCloud under the Manage Storage page of the iPad. No problem. I was not able to do it from may laptop in any way at all.


It seems like it may need to be done from the actual device that owns that backup. Although it is silly to offer it on the pc app if it cant be done that way.

problems deleting back-up on iCloud?

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