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iCloud bookmark sync problems with iPad

After upgrading to iOS 5/iCloud, my Safari bookmarks aren't syncing to Safari on my iPad. Syncing was functional under MobileMe.


Devices:

iPhone 4 (AT&T, 32GB)

iPad (1st gen., 32GB, Wi-Fi + AT&T)


both are updated to iOS 5

both are registered to the same iCloud account (formerly MobileMe)

Data is set to "Push" for iCloud account, with "Fetch" set to "Hourly"

Safari private browsing set to "Off"


Problem:

iPad is not pulling bookmarks from iCloud. iPhone has all desired bookmarks. Bookmark sync is turned on for both devices.

iPad Safari shows two History bookmark folders, and standard issue bookmarks (Apple, Yahoo!, Google, iPad User Guide)

Attempts to edit bookmarks returns "Bookmarks are being synced. Please edit the bookmarks once syncing has completed"

Attempts to add bookmarks returns "Bookmarks are being synced. Please add the bookmark once syncing has completed"

Problem has persisted for at least 12 hours.


Failed attempts at resolution:

Reboot iPad

Confirmed internet connection and access to secure websites on iPad

Quit and relaunch Safari on iPad.

Turn off bookmark sync on both iPad and iPhone, turn both back on

Delete iCloud account on iPad, reinstall iCloud account

Full restore of iPad


Advice is appreciated!

iPad, iOS 5

Posted on Oct 15, 2011 7:52 AM

Reply
48 replies

Nov 20, 2011 10:43 AM in response to vigoo

Boy, trying to get iCloud for me has been the most exhausting and fruitless endeveour so far that reminds me of the days when installing Windows 3.1! Still Note and Bookmarks for me DO NOT work! I wiped out my bookmarks in ALL my devices (iPhone 4, iPad 2, MBP, and iMac). Of course, I made backups of my bookmars prior of wiping it out and proceeded to wait 4 days to make sure iCloud had enough time to clear itself up alright. After seeing that I didn't get no more entries synched to any of my devices I proceeded to restore my bookmarks first to my iMac. Then I waited and yes, a few minutes later it synch correctly into my MBP however, when it came to my iOS devices it came over alright except it came over with dupplicates AGAIN!!!! So, at this point I just went and clean up all those entries from my iPhone and iPad. Luckily they stayed like that and no further dupplicates were created.


Now, because I don't feel iCloud is working correctly, at least for me, with my Safari Bookmarks and Notes, I have left those two apps untoched. But this week I added a new bookmark into a folder from my iPhone 4... well, guess what? The new bookmark after 3 days NEVER showed up in my other devices! Once again, I proceeded to remove that entry from my iPhone 4 and added it from my iPad 2... SAME results. Ok... the frustration continues... I removed the bookmark from my iPad and added it from my iMac and guess what happen next? The new bookmark showed up in my MBP!!!! It didn't show up in the same location as I placed it from my iMac. It showed up at the root top level of my bookmarks... so, a la Microsoft, I proceeded to move it to its appropriate folder as I have it in my iMac. So far, so good. Then I proceeded to check my iPad and iPhone and the new bookmark is NOWHERE to be found!!! Isn't this wonderful how iCloud works!??? I love the fact that it frustrates me and create unncessary work and waste of time and lack of efficiency and effectiveness!


Yesterday I added a new note from my iPhone and guess what happened... the new note never showed up in ANY of my other devices!!!! So, once again, I proceeded to remove that new note and add it from my iPad. A few minutes later... I had multiple duplicates of Notes in my iPad and the new note was nowhere to be found in any of my other devices inspite of the fact I have full iCloud features enabled! So, I then proceeded to clean up the extra duplicate entries from my iPad... and what happened next was just so kewl... ALL, I mean ALL my notes I had in my other devices were WIPED OUT!!!! But now things looks clean and tidy from my iPad!!! Go figure! I waited to see if they will sync to my other devices and NOTHING!


At this point I was so fuming you could fry an egg on my forehead of the frustration! So, I proceeded to wipe--out my notes from my iPad and waited to make sure no more duplcates were going to show-up. I then went to my iMac and from there launched TimeMachine and restore my notes and then created the new note and wala... now it shows OK in ALL my devices! So, the morale of the story for me is... don't enter Bookmarks from my iOS devices. Do it from my Mac machines... at least they'll be (after manually moving the entry from the other machine) in sync and do not add any new notes from any iOS device but to it from my iMac or MBP so that it syncs OK...


Isn't this a wonderful story of how great and amazing iCloud works? Wow... I'm even impress with myself... but I've been close in more than once occassion of using a baseball bat and my devices as a Piñata from the frustration 🙂

Dec 1, 2011 5:50 PM in response to EliNOVA

I have been having trouble for months with my iPad2 bookmark synchronization. First, let me admit part of my problem is that I have been using Xmarks to coordinate bookmarks across all browsers and MobileMe for getting Safari synched with iPad and iPhone. It worked great for me for the past couple of years, but I recently got out of sync with my iPad. It got a corrupted file somehow and it kept persisting. Occasionally, the corrupted bookmarks would corrupt my bookmarks (I really only care about the bookmarks bar). Fortunately, Xmarks has a way to restore to previous version.


I did some experimentation over the past couple of months, but did not come up with a solution.


I read this thread and tried a few things and it didn't solve the problem.


The main issue, I came to decide, was what was stored on the iCloud/Mobile Me server was corrupted. So I basically zeroed out my bookmarks bar, and got it synced with MobileMe (turning things off and on at Lion and iOS 5.0.1) until it was zeroed everywhere and synced using the top menu sync button for MobileMe/iCloud. Then I used Xmarks to restore a clean bookmark set and got it to appear everywhere but the iPad2.


So then I went into Preferences on Lion and used iCloud to deselect bookmarks. I quit applications (didn't restart this time), I hit the mobileme sync button on the top menu a couple of timess. Paused. Then resynced and it asked me if I wanted to merge. (Note the reason I did zero of my bookmarks is it didn't have many options here). I said yes. Before I could get to my iPad and open up Safari my bookmarks were back.


Not sure if I did anything right, but thought this might help others trying to debug issue on their machines.

Dec 2, 2011 3:15 PM in response to anthonyfromhalf moon bay

I have the same problem with iCloud , after i signed up iCloud I couldn't open the bookmark again, it froze every time I opened it.

I called apple support center, and I was told to delete all the file from a safari folder embedded in library, and which I did. It seemed tO be worked at first as I could add new web page to the bookmark; so I put all the saved webpage one by one back into the bookmark, after hours of effort I finally got it done. But then strange things happened when I click in show all bookmarks, a huge number of unknown empty folder, without name, shown inside the bookmark, and my computer act so slow. Can some1 give me a solution here thanks in advance

Dec 2, 2011 3:24 PM in response to Secularchick

I think all of my problems were due to my mobileme settings. I took my iPhone 4s, iPad and MacBook Air into the Apple Store, and they fixed it all for me. It was pretty tricky to rid the MacBook of all the mobileme settings. They had to save and then empty out all of my calendars to get it to reset. If you can access a store, have them do it for you. Now everything syncs perfectly.

Jan 11, 2012 9:04 AM in response to anthonyfromhalf moon bay

Update:

Five directories out of seven in the Bookmarks Bar on the iPad made it to the iTouch the first time the two synced. When I created the two missing directories/folders using the same directory name in the Bookmarks Bar on the iTouch, they appeared instantly on the iPad. I then moved the contents of the non-syncing directories into the two that had synced correctly. Now, all directories within the bookmarks bar appear to be syncing immdiately and correctly; so, insofar as my case is concerned the problem seems solved. No doubt that there is a bug in there somewhere... my impression is that the handling of subdirectories may not yet be completely stable.

iCloud bookmark sync problems with iPad

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