You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes keeps asking me to register my iPhone

Everytime my new 4S connects to iTunes, inlcuding over Wi-Fi, iTunes makes me register the phone (or click on Register Later). This is getting annoying. I have registered the thine a dozen times and nothing seems to stick. What do I do? I can't register it online on the Apple website because it doesn't even list the 4S as a product.

iPhone 4, iOS 5

Posted on Oct 15, 2011 2:14 PM

Reply
9 replies

Jan 19, 2012 8:34 AM in response to jsherm42

I just got off the phone with Apple as I had the same issue. Apparently, the phone has a file that was not accepting the edit that itunes was sending it, causing it to always want to register. The 'fix' was as follows:

- create new user (test user) in users and groups

- log off main account

- log in with test user

- open itunes

- identify the device, register later or never (do not register)

(the device was there, with all proper info....)

- Go through all the tabs to ensure that all boxes are UNCHECKED for sync.

- Then sync the device (empty sync)

- eject the iphone 4s from itunes

- close/reopen itunes, and then reconnect iphone 4s.


Once I did this, it did not ask me to register again. Log off test user, and log in with main account, and retry. Worked for me.

iTunes keeps asking me to register my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.