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iOS5 Mail crashing

Since installing iOS5 on my first-gen iPad, and also on iOS5 on my newly delivered iPhone 4S, I have had the Mail app crash on a regular basis for me. The first several times it crashed shortly after loading, so no harm was done, but this afternoon I started writing a long email response to someone on the iPhone and it crashed back to the home screen in the middle of that and lost all my edits. So I tried composing the same email espouse on the iPad, and then the same thing happened and I lost all my edits a second time. I now realize that, until a patch for Mail comes out, I can no longer rely upon it for any serious email usage, and that is very disappointing.


Is it just my pair of iOS5 devices that are suffering from this, or are others seeing the same thing?


Thanks,


- David

iPhone 4S-OTHER, iOS 5, 64GB

Posted on Oct 15, 2011 2:21 PM

Reply
222 replies

Nov 22, 2011 8:08 PM in response to tobygunnee

I am having the exact same problem on iphone 4s ios 5.0.1. i open mail, whether from lockscreen notification, or home screen. takes at least 20-30 sec to load, if it even loads without crashing. sometimes it will indicate loading, then freeze, then crash...or just open to a blank screen, then crash. i often see the preview text in notifications, but then when i go to it, its a crapshoot as to which of the array of behaviors will follow. there are , of course, some instances where it behave as it should, being as snappy as the rest of the apps. All of my battery life woes have been remedied with this update, but mail problem goes back to 5.0 also. i have tried rebooting, restoring, and the trip to apple store to trade in (hooray for apple care!) any other similar grief/possible solutions out there? Thanks!

Nov 23, 2011 5:19 PM in response to Mysticfm

An update: Over the last two days it has been reality stable. I can get about half a days worth of e-mail (over all) across all acounts, then it starts craching. To me, it seems that there is an issue with an individual message, from my imap account, which is being downloaded. However, I have not been able to pinpoint the source.


Hopefully the next update address this.

Nov 24, 2011 7:39 AM in response to Mysticfm

I can honestly say, that I have tried and tried several things to pinpoint a reason to why the mail crashes all the time. I never had this problem on ios 4.xx, it came instantly when I upgraded to ios 5. I have it both on the iPad Gen1 and on the iPhone4.


It crashes in the middle or the end of the message, totally random. It crashes wether it is a reply from Lotus Domino/Notes, MS Exchange, Blackberry, Androids, Symbian etc.


Some times it crashes directly when I open the mailapplication. I have also noted that sometimes when I open some other app it craches, almost like it bounce back.


This is not only annoying but also it have a big impact on how I manage my work. The meaning with a smartphone is that you use it as a small computer and amongst other things read and write emails. Now I tend to take my laptop with me everywhere just to write emails.

Nov 30, 2011 8:35 PM in response to retrogusto

After 6 weeks, problem solved. As it turns out, there was some kind of incompatibility between the new mail software in iOS 5 and the hosting company I was using for my mail. I switched to a different provider, and mail no longer crashes. I was sorry to leave them after 7+ years, and I know it was the fault of a bug in iOS 5, but there was no other way I could solve the problem other than switching back to my old phone or switching to Android, neither of which appealed to me much. For the record, the company I was using was Newtek a.k.a. Crystaltech a.k.a The Small Business Authority. I wish the rest of you the best of luck!

iOS5 Mail crashing

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