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iPhone 4s, echo when using apple headset during a call

I'm having an issue with my 32 gb iPhone 4s with Rogers. When using the Apple hands free headset with the phone during a call, I get an echo problem. It does not occur immediately. It can very from 30 seconds into a call and as far up to 9 mins in before it begins the annoying echo. If I unplug the headset it goes away but will return when I plug the headset back in. I have tried 3 brand new iphone 4s headsets with the same problems. So far I have tried rebooting, and also restored phone back to factory original settings as a new phone and still no resolution. I have been told by the other person on the line a screech sound is made then the echo begins.

iPhone 4s-OTHER, iOS 5, iPhone 4s

Posted on Oct 15, 2011 5:28 PM

Reply
627 replies

Nov 10, 2011 12:25 PM in response to Themacguyver

Okay, guys! Greetings from Russia, Moscow!!! Just updated up to iOS5.0.1. Let's take a look if my problem with the echo from the very start of the call is solved.


i've been following the thread since last friday, and as i got it there are two problem at least:

1) the echo during a call with headset, in the middle after 5-10 minutes

2) the echo since the very beginning when you can't even hear the ringback tone (my problem)


crossing my finger for everyone who's involved 😉


reporting back soon

Nov 11, 2011 11:43 AM in response to Themacguyver

Has anyone gotten information directly from Apple? The last time I met with the Genius Bar I was told that they were aware of the problem and they had planned on fixing it with this release. I noticed many people are still having issues and I'm pretty sure the update didn't even attempt to fix the issue since it wasn't on the list of updates included.


This is getting extremely fustrating since this problem is totally being ignored.


Will apple exchange phones? Is it even worth exchanging?

Nov 11, 2011 12:11 PM in response to clandherr

clandherr wrote:


Has anyone gotten information directly from Apple? The last time I met with the Genius Bar I was told that they were aware of the problem and they had planned on fixing it with this release.


While I apprecite the effort the folks at the Genius Bar put into helping customers, they are not exactly what you call high in the foodchain. They are generally the last ones to know when something is officially happening.

Nov 11, 2011 12:24 PM in response to Ghostwheel

Just an update to community

I am on my 3rd Iphone 4s. the 3rd also has an Echo heard by the person I am speaking with!!!

Plus a new problem: I tried to call someone and the speaker button went on automatically but the person I called could not hear me. I tried to toggle the speaker phone button...tried calling 5 times. finally shut the phone down and restarted it, then was able to call.


The second phone in the household continues to show no signs of problems.


same plan, mostly the same apps, same general location of useage.


both phone numbers (ATT) were fine with the previous Iphones..


upgraded to 5.01


Iphone's use to be fun, now they are a nightmare!!!! unless of course you don't use it as a phone...


I am going to make a guess which is just a guess.


  • Lots and lots of people don't phone much, they text so they would never deal with the problem.
  • if you just call for a few minutes the other person may not even say anything to the iphone user or it may not occur.
  • lot of people have bluetooth headphones
  • lots of people just use the phone and not the ear piece....just sayin

Nov 11, 2011 12:45 PM in response to Themacguyver

After iOS 5.01 update, I'm still having issues.

I think part of the inconsistency we are seeing is related to the amount of background noise the phone is trying to "cancel."

Indoors, the problem takes awhile or is minor.

Outdoors in the wind, I cannot make a call.


Since many here have already replaced phones and found no improvement, I doubt if its the ambient noise mic.

Most likely software.


But I guess I'll have to take my phone back anyway to make sure the complaint is registered.

Nov 11, 2011 3:10 PM in response to Themacguyver

Experiencing the same exact problem on my iPhone 4S. I have only used the Apple-supplied headphones so far, and only am having problems with them on calls. Part way into the call, all of a sudden the person I am talking to says they are hearing an echo or feedback and at the same time I'm hearing their voice much louder and somewhat distorted. FWIW I'm also discovering that the amount of ambient noise seems to instigate the issue. ...for example, if I'm outside and it's noisy, or if I am talking louder than normal. If I'm on a call inside and it's quiet it doesn't seem to happen as often. Discovered the speakerphone workaround after some experimentation on my own but would obviously prefer a fix!

iPhone 4s, echo when using apple headset during a call

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