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refund for extra iCloud storage

I bought a 20GB storage upgrade for icloud. I find I don't need it and my receipt says to contact apple for a refund. How, exactly, do I make that contact? I have been all over itunes and the apple store and can't quite figure out how to request a refund.

iPad 2, iOS 5

Posted on Oct 15, 2011 10:10 PM

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Posted on Dec 10, 2011 11:30 AM

Hooray!!! I finally got the information on how to get a refund within 15 days for icloud storage upgrade!


Just call 1-800-MYIPHONE


Your call will initially be handled by a first level technical person, but he will have to refer you to a senior advisor because they are the only ones who can issue a refund.


Once you have a senior advisor on the phone, he will ask for your Apple ID, last 4 of your credit card or a security question, and then issue a refund IMMEDIATELY.


Good luck.

22 replies

Dec 22, 2013 2:42 PM in response to rgailun

So when on vacation in the USA went to Apple store in NY

They could not assist me

Told me to call support

They wanted $$$ to hear me

They gave up money as a once exeption

They were very polite

They did not refund because it was an "old" issue

It became okd because could not get any assitance for months...

So

I got myself a brand new Galaxy S4

🙂

refund for extra iCloud storage

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