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create event in iCloud calendar receives error 507

Until about two weeks ago, calendars from Ipad (1), Iphone 4 and Ical (mb air) were just syncing fine. I was working in the beta test environment (IOS and OSX).


Now my IOS systems are on the goldmaster edition and OSX on 10.7.2. This 507 error showed at first when adding events to Ical. I don't get any error on iphone or ipad but nothing is syncing anymore to iCloud.


The Ical message: The request for account "iCloud" failed. The server responded with "507" to operation CalDAVMigratetoServerQueueableOperation.

The message includes two buttons: 'stay offline' and 'go online'.


Next I tried creating an event from Icloud.com itself and there in the detail report I again see this 507 error talking about an undefined error. The report has been sent to apple. But thought it would be wise reporting it here and see whether others are examining the same problem or perhaps solved the problem, although it looks more like an icloud bug.

iCloud_calendar-OTHER, Mac OS X (10.7.2), iCloud.com server error 507

Posted on Oct 16, 2011 5:44 AM

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42 replies

Oct 16, 2011 5:10 PM in response to Annewil_Harms

I have the same problem. 😟

I tried deleting the iCal "Calendars" folder in ~/Library, syncing them from iCloud again. No chance. All my past events are fine, but I can't create a new event. I can't create an event on iCloud, as well.


Error 507 should be quota exceeded, but I have 4.5 GB on my account. I submitted the error to Apple. Let's hope somebody finds a solution.


If I create an event on my iPhone, it doesn't appear both in iCal and iCloud, even though my iPhone is regularly linked to the iCloud account. Same happens if I move an event. No sync.


I posted the same answer on the other posts (there are a few more people experiencing the problem).


Type "icloud error 507" and you will find the other posts. We could join them to avoid confusion and to find a solution together.


@

Oct 16, 2011 8:15 PM in response to ascanio

Same problem. I saved my ical and signed out. Then signed in again and imported my ical. But when I tried to put a new event in I had the same problem. I dropped Mobil Me a while ago because I had ical problems but expected this to be solved with icloud. Apparently it's not. I also got a message that my password was incorrect which was weird because that's how I signed in and how I set up icloud in the first place. There has to be some kind of glitch with the cal syncing. Hope we will find out what it is. It is very annoying.

Oct 17, 2011 3:27 PM in response to DavidEaket

This is the solution I figured out for the "507" error. It worked for all my devices (iphone, iMac and Macbook Pro). The key is to make sure all your devices have the same Default calendar in iCal.



1. Export your calendars to your desktop from your computer.

2. Sign out of icloud from System Preferences/iCloud.

3. This should delete all your calendars in iCal on your computer.

4. Go to iCal preferences and choose your default calendar.

5. Go to your iphone and go to Settings/Mail,Contacts,Calendars

6. Scroll till you find you get to Default Calendar

7. Make the Default Calendar the same one that you chose for your computer

8. Import your calendars that you saved on your destop back into iCal on your computer

9. Once that is complete sign into iCloud

10. You should repeat the process for each device if you already signed on from that device. If not you just have to go to iCal preferences on those devices and make sure that all of them have the same default calendar.


I hope this works for you....Good luck!🙂

Oct 17, 2011 5:30 PM in response to Altwegg

Chris


I don't think that workedt because you had too many events. It worked because you archived your calendars before you deleted them when you signed off from icloud. Isn't that correct? It is basically the same as step one in my procedure. Don't you have all your 22,000 events back now? If not, you should.


Asciano


Look at step 8. You import all your calendars back into iCal. Before you sign on again, you have all your calendars back in iCal. It's like nothing changed since before you started the process by signing into iCloud.

Oct 17, 2011 5:41 PM in response to ascanio

Read carefully and ask questions if you don't understand something.


Basically you need to create a new, blank 'archive' calendar file, export all the events in your 'troubled' file, import them in to the archive file and then delete the old items in the troubled calendar file.


Here's some modified instructions from the Apple support folks:


First back up your calendars again by using the steps in this article. http://support.apple.com/kb/HT4910


For any calendars with a lot of older data in them that you don't need to have on the iCloud Servers, follow these step:

1. Pick a calendar with older data. In your case it would be the 'Home Calendar' on iCloud.

2. Create a new calendar in the On My Mac section of iCal by choosing File > New Calendar > On My Mac.

3. Enter a name for the new calendar such as "archive" or "history." You may wish to append this to its previous name (such as "Home-archive").

4. Select (highlight) the calendar with older data in the Calendars List that correlates to the archive calendar you created in the previous step. This might be the calendar on iCloud.

5. Choose File > Export > Export (not an iCal Archive file but an ICS file) and save the ICS file generated to a dedicated location, such as a new folder on your Desktop called "iCal archive."

6. Choose File > Import, and when prompted, navigate to the ICS file you just exported.

7. When prompted, choose import the ICS file into the appropriate archive calendar you created in the ON MY MAC section of iCal.

8. Focus on the two calendars, the one you exported from earlier and the archive one you just imported.

▪ In the Calendar list, uncheck the checkboxes next to every other calendar besides the one you exported from earlier and the one you just imported.

▪ Select one of these two visible calendars in the Calendar List and choose Get Info from the Edit menu.

▪ Set a new color value for the calendar so it is a different color than the other copy of it. For example, your "Home" calendar could be colored green and your "Home-archive" calendar could be colored purple.

▪ Uncheck the checkbox next to your archive calendar so that only the events in the calendar you want to trim are shown

▪ Type a period in the Search field located in the top right corner of iCal.

▪ Once all of the events for the visible calendar is displayed, sort them by date.

▪ Pick a date range that you would like to have available via iCloud and from where you are comfortable archiving everything prior. For example: the last year, the last two years, and so on.

▪ In the non-archive calendar, delete every event occurring BEFORE the date you chose as the archive point. Staying consistent with the previous example, that would mean deleting all events from December 31st, 2009 and earlier. Note: To easily do this, you may wish to temporarily deselect checkbox next to the archive calendar in the Calendar List so its events are not visible while you are bulk selecting older calendar events to delete in the associated calendar. After you delete your targeted events, check the checkbox next to the archive calendar so it is visible again.

▪ In the archive calendar, delete every event occurring AFTER the date you designated as your archive point. For example if you decided to archive everything prior to January 1st, 2010, you would want to delete all events in the archive calendar from January 1st up to the present day. Note: To easily do this, you may want to temporarily deselect the checkbox next to the non-archive calendar in the Calendar List so its events are not visible while you are bulk selecting newer calendar events to delete in the archive calendar. After you delete your targeted events, re-enable the checkbox next to the non-archive calendar so it is visible again.

Oct 17, 2011 5:47 PM in response to marksart

In my case, according the the high level tech who worked with me, they were pretty sure it was quantity of events I was holding. When the file first was uploaded/synced with iCloud, things were fine, but subsequent syncs either didn't finish completely or something else was FUBAR. I ended up with a whole bunch of duplicated events and couldn't add or modify them and get it to sync. Doing the process outlined to me by Apple seemed to work for me.


I am keeping the archive file on my iMac and just the current events on all other devices.


Chris

Oct 17, 2011 5:53 PM in response to ascanio

Altwegg has many steps, that I guess you could follow. But to me from what I experienced, this is totally unnecessary. If you export your files to your desktop and then import them later it is basically the same thing as all of the steps he outlined. You export an ics file. That's what exporting does. You can export an archived file also but I don't think it is necessary. I guess if my way doesn't work you can through Altwegg's steps. Once your calendars are deleted, they are gone. The only way to get them back is to import your ics file from your desktop. Why you need all the archiving stuff I don't quite understand. It shouldn't makle any difference of how many events you have.

Alcanio,


I don't understand what you mean. When you go to iCal preferences, it asks you for a Default Calendar. You had to have either at least a Home or Work calendar. If so just select one that will be the same across all your devices, that is the important thing. Once icloud syncs. It will sync all the calendars you imported back into iCal.

Oct 17, 2011 5:58 PM in response to marksart

But I don't have a "Home" calendar on my iPhone, since I have only the iCloud ones. So how could I set the same default calendar?


By the way, once I reactivate iCloud, shouldn't I get duplicates of all my calendars, since I have - for example - a calendar Meetings on my Mac (imported from the .ics file) and an iCloud Meetings calendar (stored on server)?


For what I've seen, iCal let's you have local calendars as well as iCloud ones. Therefore, I risk just to duplicate my events, don't I?

Thanks.


@

Oct 17, 2011 6:02 PM in response to Altwegg

Chris


I can understand your situation. The only thing is that your events are now archived. How are you going to access them? If you open the archive, won't it open in iCal? Then what? I'm sure the process worked but you might have a unique situation because of all the events. You didn't try my way, so you don't know if that simplified way would have worked. Especially, if people don't have so many events...

Oct 17, 2011 6:07 PM in response to ascanio

Ascanio


What do you mean the icloud ones. You had calendars before icloud. You have to have all your default calendars on all your devices the same. Didn't you back up your iphone to your computer before you had iCloud? If you did, you should have calendar choices on your iphone. Are you saying the Defalut calendars on your iphone has no choices? I don't see how that is possible.

create event in iCloud calendar receives error 507

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