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Fengsky Author

Level 1

0 points

IPHONE 4s call failed??!!!

My iPhone 4s phone call failed more than 50% times, some times people can't hear my voice, is there anybody else has same problem?

Posted on Oct 16, 2011 5:37 PM

323 replies

Oct 25, 2011 10:14 AM in response to Fengsky

I have had the same issue. iP4S 64GB AT&T. Calls failing. When the call connects, I can't hear the person on the other end...or they can't hear me. I have worked with Apple support. I did all the restores/resets. I went to AT&T and got a new sim card. I eventually had my phone replaced. I still have the issue on the new device. It must be a software issue. I have now turned off Siri based on a suggestion but no luck... iP4 and 3GS AND 3G never had this issue...even after installing iOS 5. Please help Apple!

Oct 25, 2011 11:52 AM in response to Fengsky

I have had a new phone and sim card and still have over 50% outgoing call failure rate

Oct 25, 2011 12:30 PM in response to Fengsky

I have the same problem. On Verizon, they can hear me I cannot hear them, I hear an echo of my one voice. The phone does not work well as a phone I may go back to my Blackberry.

Oct 25, 2011 12:42 PM in response to Sid H

It definitely sounds like there's something going on with the phone. However, after a replacement if you notice idenitical problems in reception or calls, that's very strong evidence that something is happening with reception in those areas.

Oct 25, 2011 12:45 PM in response to mom333

Your step 2 is really the most full-proof way to determine if something in the software is having problems. However some of your symptoms you've described sound familiar and MAY in fact be a fault with the phone anyway.

One thing you could pay attention to is whether or not the same symptoms are occurring in similar places, or in random locations?

When setting up as a new phone, you'll want to make sure you've properly synced your contacts and other information back to your PC first so that you won't lose anything important. You can follow this article here for assistance:

http://support.apple.com/kb/HT4137

Oct 25, 2011 1:30 PM in response to Greg O'Neill

FWIW, I have traveled with my phone and it happens in various places. It's not a service issue for me. Seems most clearly to be a software issue. Hoping for an update.

Oct 25, 2011 2:47 PM in response to Fengsky

I just got off the phone with AT&T, and they said they are getting a large volume of calls on this topic. He said they are aware of the issue with the 4S. He said they think it is due to all the activations in a short time. Doesn't sound right to me, but I am trying it. They said they are resolving some of the issues by re-establishing the connection and re-registering the phone. They reset both of our phones and are calling back in three days to see if it worked.

Oct 25, 2011 5:06 PM in response to Fengsky

I have been having the same issue, dropped calls like crazy its frustrading >:-0

Oct 26, 2011 5:46 AM in response to Fengsky

I'm in UK using Vodafone network, more than 90% of ALL calls using 4s either end in call failed, open call but neither end hearing each other or me hearing them only.

Went to Vodaphone store and both people in store told me their 4S's do the same !! Seems like another Apple phone fail !