1 2 3 Previous Next 947 Replies Latest reply: Dec 25, 2013 3:04 AM by gantenbeyn Branched to a new discussion.
marcwiegelmann Level 1 Level 1 (0 points)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.

 

Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.

 

Any suggestions anyone?!?

 

Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

  • 1. Re: Push email does not work (iCloud)
    mr.prince Level 1 Level 1 (0 points)

    I've been experiencing intermittent service from icloud since it was launched. At first, I had a problem sending out email from my @me.com account because the smtp server was down and now problem with push notification. I'm pretty sure its icloud coz my other email services are working just fine even if the mail app is not running in the background. 

  • 2. Re: Push email does not work (iCloud)
    matthiasfrombraunschweig Level 1 Level 1 (0 points)

    The same problem:

     

    (1) close all apps in the background

    (2) restart your iOS 5 device

    (3) send an e-mail from another client

    (4) waiting for push mail

    --> it should work at this time (there is no mail.app in the background)

     

    (5) now open the mail.app on your iOS 5 device, and send it to the background

    (6) send an e-mail from another client again

    (7) waiting for push mail

    --> it works (with the mail.app in the background)

     

    (8) now close the mail.app completely (kill the app from running in the background)

    (9) send an e-mail from another client again

    (7) waiting for push mail

    --> it doesn't work

  • 3. Re: Push email does not work (iCloud)
    marcwiegelmann Level 1 Level 1 (0 points)

    matthiasfrombraunschweig wrote:

     

    The same problem:

     

    (1) close all apps in the background

    (2) restart your iOS 5 device

    (3) send an e-mail from another client

    (4) waiting for push mail

    --> it should work at this time (there is no mail.app in the background)

    This does not work here!

    (5) now open the mail.app on your iOS 5 device, and send it to the background

    (6) send an e-mail from another client again

    (7) waiting for push mail

    --> it works (with the mail.app in the background)

    That works!

    (8) now close the mail.app completely (kill the app from running in the background)

    (9) send an e-mail from another client again

    (7) waiting for push mail

    --> it doesn't work

    Same here that doesnt work for me too

     

    Really sad that its not like in the good old me.com days

  • 4. Re: Push email does not work (iCloud)
    Christian Roux Level 1 Level 1 (0 points)

    Exact same problem... it's like a ios 5 bugs.

     

    Apple support have not idea.

  • 5. Re: Push email does not work (iCloud)
    a_lexus Level 1 Level 1 (0 points)

    That's right. it just doesn't work. I don't know if the Apple team already recognized it. The only thing I know is that it ain't working correctly and that's a pity.

     

    I hope Apple will do anything to leave us not alone with that problem.

  • 6. Re: Push email does not work (iCloud)
    side-burn Level 1 Level 1 (0 points)

    Count me in as one of those with push not working.  Worked flawlessly with me.com and on iOS4 but so far, it just doesn't seem to be consistent.

  • 7. Re: Push email does not work (iCloud)
    Remediator Level 1 Level 1 (0 points)

    Count me also. Symptoms are the same.

  • 8. Re: Push email does not work (iCloud)
    Morgan75 Level 1 Level 1 (0 points)

    Same problem. In the first days when there's a problem with osx mail they work. Now mail on osx works and push on ios never works.

     

    I hope is a temporary issue or I want back my mobile me

  • 9. Re: Push email does not work (iCloud)
    Christopher Air Level 1 Level 1 (0 points)

    Looks like its a bug with iOS 5 and iCloud at the moment. I to have an iPhone 4 and .me iCloud account that is hit or miss with pushing right now.

  • 10. Re: Push email does not work (iCloud)
    Mark Beech Level 1 Level 1 (0 points)

    I am also experiencing the same problem with my iPhone and iPad. My wife is also having the same problem. When you go into the mail app they download - just no notifications when they arrive!

     

    I hope that this gets sorted soon.

  • 11. Re: Push email does not work (iCloud)
    florian80 Level 1 Level 1 (0 points)

    Hi,

    I also got this Bug.

    Sometimes it Works Sometimes Not. There are also a Lot of Customer in different Forums who Claims this problem.

    Hope there will be a Solution soon.

  • 12. Re: Push email does not work (iCloud)
    maiklohse Level 1 Level 1 (0 points)

    Same here, It DID work in the beginning. But now for about 2 days it stopped working. And I also cannot confirm that it DOES work with the mail.app running in the background. Only works for me when I OPEN the mail.app and it checks for mail.

  • 13. Re: Push email does not work (iCloud)
    luanscal Level 1 Level 1 (0 points)

    I know this is NOT an aideal solution, but if you force-reset your device (or just turn it off and on again), the mail is pushed again for some time (mine worked for 4 days on the iPhone and 5 on the iPad).

  • 14. Re: Push email does not work (iCloud)
    chipfiev Level 1 Level 1 (0 points)

    I'm seeing the same behavior, both with Google Sync and iCloud.

    One thing I've noticed is that, for me at least, restarting mail isn't enough some of the time...sometimes I have to restart it, kill it and restart it again.

     

    This does seem worse on my iPhone 4 than my iPad...maybe because I use my iPhone quite a bit more during the day so Mail gets stupid faster?

     

    I do hope all of these comments help Apple know there is a real issue here.

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