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Push email does not work (iCloud)

Since the update to icloud the push email does not work anymore. Im only talking about the me.com adress no Yahoo oder other Emails. I didnt changed the Mail settings and pushing mails worked fine before the update to icloud.


Example:

When i switched on the phone in the morning the mails i received during the night immediately got pushed to the iphone. That doesnt work anymore. It only receives the mails when i switch to the mail app.


Any suggestions anyone?!? 😟


Im using newest iOS 5 with an iPhone 4S and migrated my old me.com account to iCloud.

Posted on Oct 17, 2011 12:32 AM

Reply
948 replies

Oct 18, 2011 10:37 AM in response to marcwiegelmann

"Settings" --> "Mail, Contacts, Calendar" --> "Fetch New Data" (here you have to turn on "Push" or select a Fetch schedule) --> "Advanced" --> "iCloud" --> select Push or Fetch

"Settings" --> "Notifications" --> "Mail" turn on Notification Center and configure what you like


My push mail is working after these settings in both iPad 2 & iPhone 4 on iOS 5

Oct 18, 2011 2:58 PM in response to iKaushal

please do the following test:


(1) close all apps in the background

(2) restart your iOS 5 device

(3) send an e-mail from another client

(4) waiting for push mail

--> it should work at this time (there is no mail.app in the background)


(5) now open the mail.app on your iOS 5 device, and send it to the background

(6) send an e-mail from another client again

(7) waiting for push mail

--> it works (with the mail.app in the background)


(8) now close the mail.app completely (kill the app from running in the background)

(9) send an e-mail from another client again

(7) waiting for push mail

--> it doesn't work


It seems to me, that killing the mail.app from the background in iOS 5 the process which receives the pushed e-mails is also killed.

Oct 18, 2011 4:03 PM in response to Rich5481

Update : Still doesn't matter for me if the app is running in the background or not. What I DID notice today is when I left the house and was on 3G the push worked - constantly - when I got home and was back on my WiFi - stopped working. And please don't start telling me something about the settings of my router - it ALWAYS did work with MobileMe - so I am CERTAIN my settings are alright....

Oct 18, 2011 10:26 PM in response to marcwiegelmann

For some reason since my wife updated to iOS 5 she lost her ability to get push emails in iCloud (formerly MobileMe). We tried a few things like restarts, turning push on and off. Nothing seems to cure it.


As a last resort before a full restore, I thought I would try and do a reset of the network settings. Basically you have to redo your wifi network logins and passwords. Anyway, worked right out of the gate. Now she is getting emails live rather than only when she opens mail or taps for updates.


Hope that helps anyone else with that problem.


www.collierpress.com

Oct 19, 2011 8:57 AM in response to chipfiev

Two updates:


- first of all, I was incorrect in reporting that I see this issue with Google Sync as well. I have now noticed that I will get Gmail pushed to my iPhone (with all notifications) while iCloud email sits on the server. It is bizzare how iCloud push can work so well at time and other times not work until manually prompted to.


- On a lark, I configured iCloud email as a manual, generic IMAP email account. With both services active on my phone, my IMAP account was receiving almost instant notifications of new emails even though it's set to fetch. It was almost like the IMAP version was getting push messages. Sometimes, the iCloud push account would then get the notification within a minute...but other times it would not. When I disabled iCloud email (the push account), IMAP didn't fetch at all, even though I have it on a 15 minute schedule. Here's where things get weird: when I turned iCloud back on, my email was instantly seen in my IMAP email account, not the iCloud push one.


Long story short: having iCloud configured twice appears to result in push behavior for an IMAP account. Of course, having two email accounts configured for the same address is annoying...so I wouldn't call what I tried a solution. I guess this is just more or less another confirmation that something is amiss with iCloud push email. If someone really wants to be doubly sure of being notified, manual configuration of iCloud as IMAP is an option that has worked for me (so far).

Push email does not work (iCloud)

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