Push email does not work (iCloud)

I got a software update notification on my computer today. It installed on computer quickly and smoothly.

Does anyone know what the update was for? Am hoping it might be related to this issue....

The Find My iPhone app doesn't work on my iPhone 4S - the problem seem to be linked to the iCloud push issues. If I reboot the phone it is picked up for a bit. If I mess around with turning push on and off it can make it get picked up again but I can't find a permanent fix.

Does this sound like the same problem to you guys?

One thing I've noticed, and mine works pretty well most of the time, is the times I'd does "break" I'm using the push mail on multiple devices simultaneously. IPhone/MacBook mail, pushed to iPhone/iPad at the same time. Could it be that it has trouble identifying which device to push to?

The posters here that have constant issues, are you pushing mail on multiple iOS/osx devices?

Push worked for me on my iPhone 4S all weekend. Longest it's ever worked without having to reboot. I made no changes to it prior...other than a reboot Friday afternoon. Then this morning it had stopped again. I rebooted...it started working. If I only have to reboot every few days, I'm okay with that. But the twice a day thing I've been doing to restart iCloud push, definitely not okay with that.

My Gmail email pushes to my iPhone perfectly...NEVER a problem...NEVER stops pushing email.

It's as if the iCloud server loses a connection to my device...or could be the iPhone loses its connection to iCloud but not Gmail...or.....something. I have no idea. I have tried every setting and every variation of every setting...removed & reinstalled mail accounts, etc..etc...etc. And my notifications have always been ON for Mail...so no joy there either for me. Maybe Apple will fix it eventually.

I really like the iCloud email and how well it syncs with my iMac. Except for the Push stopping for no obvious reason, it's great.

:)

I don't this problem is isolated to just iCloud. I have the same problems, only I don't push my email thru iCloud. I use bellsouth.net email, and it just randomly pushes my mail. Unlike au92wde, mine didn't work for the past two days, then all of a sudden 20 emails came in this evening. Weird thing is that I've been in another city for the past two days and when I got home, that's when it all came in. Been getting a lot of spam lately too. I haven't changed anything, it just started coming in. Maybe their notifications service is the problem. I can see my emails everywhere else just fine, on the computer at home in outlook, and I.E.. I feel it has something to do with either the last iOS update, or the whole iOS 5 software. I didn't have any problems until they changed the notification center, well, since the last update. Everything was fine before that. Maybe all the communications with Siri is clogging the system. Or if it is just iCloud, maybe it's overloaded, and apple is too afraid to admit it.

I have also had this problem recently but it has only been an issue on my iPhone 4. My iPad and email on my iMac continued to work fine with push from iCloud. This made me think it had to be something with the phone settings.

As a test I changed the push/fetch settings for my iCloud account. In settings>Mail, Contacts, Calendars>Fetch New Data>Advanced I switched iCloud from Push to Fetch.

The thing is now the push seems to be working. I send an email from another account and my computer, iPad and iPhone all receive within a matter of seconds.

No restart required.

I had the same problem - spent a while with Apple technical support. It all came down to this

Back up your iphone on icloud or itunes

Go to settings- general - reset - rest all settings

Once reset then restore your iphone to last backup.

I did this with both my iphones and Ipad, all mail is now pushing

I've done the restore iPhone 'fix' several times -even setting up as a new phone, ultimately push stopped working each time soon after. I think many of us have done this. So, it's not a fix that worked for me. What I am now doing, as a previous post mentioned, is closing my mail app after every time I am done with my mail. --just by double clicking the home button, then closing the mail app. Push seems to work when the mail app isn't running in the background. It is kind of a hassle to remember to close it after going into mail every time, but at least I'm getting my push working.

I was an early poster on this thread. Have you all just simply considered that push has intermittent outages. I do nothing with my phone other than a reboot every so often. Push generally works. If it isn't, I check my mail. Push starts working again on its own. Instead of trying all the resets, reboots, settings changes, why not try just letting it go for a day and see if it just starts working again.

Nice thought, but tried that too. I did not touch anything on my iPad 2 , and received no push notifications for 3 weeks. I did however reboot many times in that three weeks, but notifications never happened.

Not doing anything when you bought this tool for business is not an option - Apple needs to get on this!

I do agree now with some that the Mail app may be an issue, as it appears to loose focus on notifications when left open.

As stated before, I close Mail after each usage now, and I have had full push notifications without any resets, reboots, or reloads for over 3 days. The longest time in a month!

Fingers still crossed :-)

As to the theory that there are intermittent outages, that could be the case, however, I too have tried the wait-and-see approach, and have waited several days with no luck. I would have to open Mail app to get it to push.

I would simply like a product that I paid for, to work. It worked perfectly with MobileMe. No fetching, no opening and closing the mail app, no reboot, etc. - it just worked, and I'd happily hear my emails dinging away on the phone.

My most recent communication with my Apple rep has him inquiring as to my ISP. I had to remind him that push stops working anytime, anyplace, such as grocery store, ATM, gas station, dry cleaner, etc. This push issue does not just happen while I am at home. So, I will wait for his next communication, which, I am afraid he is leading me to believe, that they are going to blame my ISP. Absolutely ridiculous.

Just to add to the mix, I have migrated all of my services (calendar, address book etc) from Exchange to iCloud except mail. I am still using the Exchange server for that (whilst this issue persists) and it pushes to the iPhone flawlessly without reboots, restarts or any of the other workarounds proposed on the handset.

Might this point to an issue with the iCloud server rather than the phone?

Just to add my own experience related to a similar issue with calendar events not pushing (I detailed this on Page 18 of this thread). Basically calendar events only push to my devices after I launch the calendar app on each device in the morning after leaving airplane mode. If I don't launch the app, 80% of the time, nothing pushes during the day. If I launch the app initially in the morning, then events get pushed in the background. This is not 100% consistent as it will sometimes work without launching the app but most of the time I have to launch it once a day for push to work.

I called support regarding this and was advised to migrate all my data to another iCloud account to see if I could replicate the same behavior. Has anyone of you tried this?

Other things to take into consideration:

- I have 5 iDevices with almost the same exact configuration. I agree with what was stated above that this might come into play when it comes to push not being reliable.

- I have a primary iCloud account and a different me.com address configured on all devices with calendars syncing from both accounts. Maybe some kind of conflict between both accounts might be responsible for this.

- I also have an Exchange account configured on all devices. Can it be that Exchange and iCloud might be in some sort of conflict?

Just my 2 cents...

My mom and I are experiencing the same problem also, with different iCloud accounts that were migrated from MobileMe. I have tried nearly everything suggested in this thread short of creating new iCloud accounts.

I suspect the problem is not so much in the iPhone as it is on some, but not all, servers in the iCloud server farm.

I believe that iCloud email push works by performing a long-pull PING from the Apple mail server, which is a special type of PING that takes about 10 minutes to reply if there's NO mail. If mail arrives during this ~10 minute window, then the Apple mail server your iDevice is tied to for the session (i.e., some server in the iCloud farm) should send an instant PING reply to all your iDevices with an outstanding long-pull PING in the queue. This reply tells the iDevice(s) they have a mail ("the push").

Basically, your iDevice is PINGing Apple's servers continuously, 24/7. Either the specific server cluster your iDevice is tied to forgets to reply, or the iDevice itself stops continuing to PING; it's probably one or the other. Some of the iCloud mail servers may not be handling the long-pull PING consistently, and that may be way the iDevices intermittently stop getting "pushed" emails until Mail is restarted or the iDevice gets rebooted.

MobileMe push email worked flawlessly for years until I migrated to iCloud. Within days of migrating to iCloud, the push featire began working intermittently on my iDevices (usually stopping at night until Mail was relaunched in the morning). The problem is NOT iOS 5.0, it's something tied to: the iCloud migration; iCloud account itself; and/or iCloud server farm and/or the specific cluster of servers within that farm that my account might be tied to (hence, why some people who re-create their iCloud accounts claim this fixes Push notifications). And I believe that 'something' in the iCloud farm is a failure of the long-pull PING on SOME iCloud servers, but not all of them. That is why some but not all MobileMe-to-iCloud migrators have this push problem, probably because some but not all servers in the farm have an inconsistent configuration issue. It may be that MobileMe accounts, when migrated to iCloud, are permanently assigned to a range of servers in the iCloud farm. Hence, it's luck of the draw whether your migrated MobileMe account is going to have intermittent push failures.

Hopefully someone from Apple reads this message and thinks about whether this is a possible root cause, unless the root cause is already known to be something else! And I hope it gets fixed soon. Turning off push is an unfortunate solution to a great feature that worked perfectly for years under MobileMe!

I'm sitting here reading on my iPad. My iPhone is right beside me. Mail is coming to my iPad instantly. Nothing is arriving on the iPhone. Literally side by side and the same settings.

I also can agree with the previous poster that it is NOT an iOS5 issue as I had some of the BETAS and had iOS5 BEFORE migrating from MobileMe to iCloud and everything worked fine. Mail was pushed great, just as it was with MobileMe.

The issue started. PUSH STOPPED WORKING, only after migrating from MobileMe to iCloud. Yet, the issue only seems to happen on my iPhone 4S...

...which, unfortunately, is the device I carry all day long and really need the PUSH function to work on the most. 😟