Q: Push email does not work (iCloud)

Marc,

I have an iPhone 4S with 5.0.1 and two iCloud Email account set up: a brand new one for family purposes and my personal one migrated from MobileMe.

After having read this whole thread and still having the same problem as you have, here's my summary:

• migrated MobileMe to iCloud Email doesn't push anymore, but ....
• after restart (Power & Home button pressed till phone's switched off) push works only one time and
• a completely new iCloud Email pushes fine

I thought of resetting my phone, but I don't think this is necessary anymore as you guys found out a reset doesn't solve anything.

Mark

Mmmm... Maybe try to turn on/off the mail... Shut down the device again etc... I know it doesn't make much sense doing the same and the same again but...

Personably I think we are all wasting our time trying to make this work.

My past experience w/ Apple is that they are going to fix it at the next update

Note: there was a lot of problems w/ Apple tv when it came out and they fix them all w/ updates

I cloud was a major software very complex and there are problems, we will just have to be patient

Yeah you are right mate... But still if you're used to push mails you feel you need to do everything possible to make it work again... Push is an addiction :p

In the last three days I restarted my devices so often ... I guess we users cannot do anything to this matter.

In the time being:

Don't forget to go to http://www.apple.com/feedback/icloud.html and write your complain. The more people complaining the sooner they fix it. (So I hope.)

@yorgos theo

Thanks for help but it was useless for me:

Deleted old (original) account in icloud settings

Login with itunes id, then created new me-Alias

Rebooted iphone twice, nothing has changed: No Push Mail on the iphone

Klaus

Good idea, I just sent in the following text:

Hi there,

 

three days ago my Emails don't get pushed anymore to my iPhone. I tried everything suggested in the corresponding support document but it didn't help. Seems like you are having some server issues with migrated MobileMe accounts. Please fix this, it's really annoying.

 

You can do better!

 

Mark

I am going to chime in again here on a couple of things...

I've noticed a few posts where some of you have two devices, and when you turn iCloud off on one device, the push works fine on the other.  But some of us, like me, only have one device: the iPhone, and this device does not, and has NEVER worked since the inception of iCloud (around October 12th).

I have been working with an Apple tech over email since the end of October, and one of the tests he had me perform was to set up a test email account.  This test email account on iCloud also failed to push emails to my phone.

Apple finally approved for me to get a new phone (at that time they probably thought the issue was with the phone and not iCloud).  The new phone ALSO stopped pushing.

I have also noticed posts from people who have the brand new 4S, people who did not migrate from Mobile Me, and people who live outside of the US that also have this problem.

So.... in my humble opinion, setting up a new iCloud email address will not work, a new phone will not work, the brand new 4S will not work, and moving to another country will not work.  I have performed a variation of every single "work-around" listed on this thread, as well as many, many other tests suggested by my Apple tech, and so far nothing works for more than about 3 days.

I'm not trying to be a bummer here, and I continue to hope that someone on this thread will come up with settings that work - but it's a major Apple iCloud issue, and Apple better start figuring this out.  Maybe they knew iCloud wasn't working properly, and this is why they offered it for free for the first year!

By the way, I just submitted my feedback here:

http://www.apple.com/feedback/icloud.html

In the feedback box I sent them the link to this discussion thread.

Just to let you know: I just did a full reset and set up my iPhone as a new phone. NO PUSH.

At this point, I give up and hope, Apple will soon deliver a solution. Maybe with iOS 5.1.

Mark

Everything is so random you can't actually come out with a solution... For example even when I removed the iCloud account from one of the two devices nothing whereas other people reported this worked for them... I just created a new iCloud account and push finally worked. I m speechless to be honest...

By the way I submitted a feedback as well... It's tragic to pay 1,5k euro per 6 months/year acquiring the latest apple gadgets (including the apple Care service) and have that kind of treatment from support

Just appears to be completely random then.  Weird.

As I say, literally the second I removed my iCloud accounts from both my iPad 2 and my iPhone 4S, then re-added the iCloud account to my iPhone 4S only, it started working flawlessly and it has continued to work flawlessly for well over two months now.

For the record, my iCloud account was setup from new.  It was not a MobileMe account ported over.

>>>ACC7

Thank you. I know you sound frustrated with your iPhone, but this actually saves me time. I am just going to accept that it does not work and wait for an update. —Dave

Not again.

Slowly it goes. **** push mail.

For three days no more push.

Apple wake up!

What is weird is a while back I jailbroke my iPhone 4 and when I did push mail started working fine. I restored back to normal and its back to same no push email.  Makes it annoying to have to go to the mail app for email.