iPhone 4s mic issues

iPhone 4s 64gb on Telstra


Half the time when i call someone they cannot hear me, i checked the mute button turning it off and on, no difference, also reset the phone etc.Not sure if carrier or phone fault. Seems to only happen with out going calls, happens to home and mobile phones.


Anyone else have this issue or know about it?


Also when taking a photo with the flash, the picture seems washed out with like a whiteneaa

iPhone 4, iOS 5, 4s

Posted on Oct 17, 2011 7:20 AM

Reply
256 replies

Oct 20, 2011 5:59 PM in response to Josh_mil

I have a 16 GB white iPhone 4s on AT&T. After using Siri with headphones in, the mic on the phone stopped working when making and receiving calls. The phone even defaulted to speaker phone and it was not possible to turn it off.


Solution that worked for me: restored the os and loaded an earlier backup from the same day. It works now.


Seems like a software issue and hopefully a release will come soon.

Oct 21, 2011 11:46 AM in response to Josh_mil

I have a white 64gb 4s. About 30% of my calls have an issue with the earpiece speaker. Calls appear to connect but the speaker and mic don't work so I can't hear the other person and they cant hear me. I know the call is connected because the timer is counting.

Another issue when making a calls is hearing my own voice echo through the earpiece.

Final issue when calling voice mail, the speaker distorts making the other person sound like a robot.


Seams to only happen during outgoing calls.


Really annoying as it is intermittent. Tried full restore and restore of network settings. If anything it is getting worse. Can't get a genius appointment till Monday. Not impressed. Apple took 16 months to get this updated phone right.

Oct 21, 2011 1:12 PM in response to Josh_mil

Same problem here. With headset, often (but not always) the phone switches to speaker mode. If I remove the headset and go out of speaker mode, then the mic doesn't pick up my voice. Even without the headset, sometimes the mic doesn't work.


This is not a hardware problem - exchanging your phone won't help. I know because I exchanged phones TWICE.


I've disable Siri and so far the problem seems to be solved. If the problem comes back (with Siri still disabled) I'll let you know.

Oct 21, 2011 2:34 PM in response to robinbudd

Unfortunately, I too just had my phone swapped out at my local Apple store, and it STILL has this problem. After some time being idle, when you make a call you can not hear the other party and they can not hear you. If you toggle the speaker mode, it fixes the problem. If someone calls you, the problem does not occur. Finally (like others), the speaker mode engages by itself occaisionally.


I am having my new phone swapped out by mail this time (overnight). They are using the "capture" process on this to send it directly to their engineers for inspection. I recommend that you ask Apple to the "capture" process if you swap your phone.


Let's keep this conversation going. We to need to help them figure this out since they are apparently very slow to deal with this issue.

Oct 21, 2011 3:25 PM in response to Josh_mil

I'm having the same issue with my 64GB iPhone 4S (iOS 5 9A334). Usually it seems to happen when I'm making an outbound call. I initiate the call and I cannot hear it ring. However I will hear an unusually clear echo of my own voice coming through the earpiece. When I look at the timer, it eventually starts counting the seconds, indicating that the call recipient has picked up. However, neither party can hear each other. I continue to hear the echo of my own voice as mentioned. Hanging up and attempting the call again usually resolves this. One thing that I've noticed is that if I hear this echo (and no ringing sound) I can quickly toggle the speaker phone on and off again and this seems to resolve the issue.


I am not sure if the problem is iPhone hardware, iOS related or AT&T network related. Thoughts?


EDIT: I'm going to guess that this issue isn't related to the AT&T network as there are international users here with the same problem.


Message was edited by: p0l4rchris

Oct 22, 2011 6:19 AM in response to chou3aib

i'm having the same problem. i'm on my second phone. white 64G AT&T. did not restore from backup on the replacement, set up as new phone. i'll try it with siri disabled but from the looks of the post, it looks like that isn't going to fix the problme. i'm just keeping apple posted now because it seems like replacing it again isn't going to change anything.

Oct 22, 2011 12:02 PM in response to Josh_mil

I too have had the problem of not being able to hear through the earpiece when placing a call and the strange echo. I took it to an Apple store and they recreated the issue and swapped it out with a new 4S. I set it up as a new phone and everything seemed to be working fine, until I paired it with my bluetooth headset. The headset worked fine, but after I turned off the headset and the iphone indicated that it had disconnected from it, I could no longer hear any call I placed through the earpiece of the phone. The problem is back. I don't know if it is a coincidence or if there is something wrong with the bluetooth on the phone that effects the earpeice. Any thoughts? Anyone have the same issue with the bluetooth?

Oct 22, 2011 1:29 PM in response to Josh_mil

I have the same issue...4S 64gb. Was fine until i paired with my car over bluetooth, and since then around 1in 5 calls have no audio (either end). Switched bt off and had no problems in 5 calls, switched back on and first call failed - no audio. As with others, switching speakerphone on and off works.

I know this is probably not the most scientific experiment in the world, but the finger of blame seems to pointing at bluetooth now (and hopefully an easily fixable software patch).

Notice that the 4S has bt 4.0...

Oct 23, 2011 7:25 AM in response to Josh_mil

i have the, "no one can hear me on calls" problem.

been testing things and if anyone wants to test as well, here is what i tried.........

installed google translate from the app store, then make sure bluetooth is off, turn phone off then back on.

open google translate, hit the mic icon and you should hear a beep, once beeped say a small phase, the mic icon should show a audio level, fingers crossed it will translate it for you.

now exit the app, go to setting and just turn bluetooth on, dont even worry about pairing it with anything.

go back into google translate and again press the mic icon, this time no beep and the mic does not pick up any sound.

now exit again turn off bluetooth, go back to the app try again, still not working. to get it working once again turn phone off restart now it willwork again. but if you follow the steps it happen again.


so looks like a bluetooth issue ?

Oct 23, 2011 8:47 AM in response to D Milly

My Express Exchange arrived just 2 days after AppleCare UK ordered it, superb service! My second iPhone 4S is working OK for calls no audio problems with this handset.


The only thing that seems to be a problem is that when I press and hold the Home Button Siri no-longer beeps and it's still hit and miss as to wether Siri works because it often says there is no network when there is!


Lets hope it's just a Software issue that can be fixed with a Software Update, Apple!

Oct 23, 2011 9:17 AM in response to Josh_mil

A similar issue is happening again with my phone after the restore. When making a phone call, the phone connects to the caller, but I never hear a dial tone or the phone ringing. The phone connects to the caller and there is a strange mic echo from my voice, but I cannot hear anything from the other person at all. I hang up, call them back and it works fine.


I have never used a BT device with my phone even before when I had the other issues.


Sigh. I upgraded from the 3gs to not have issues like this. I hope it is software and that a fix is coming soon.

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iPhone 4s mic issues

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