iPhone 4s mic issues

iPhone 4s 64gb on Telstra


Half the time when i call someone they cannot hear me, i checked the mute button turning it off and on, no difference, also reset the phone etc.Not sure if carrier or phone fault. Seems to only happen with out going calls, happens to home and mobile phones.


Anyone else have this issue or know about it?


Also when taking a photo with the flash, the picture seems washed out with like a whiteneaa

iPhone 4, iOS 5, 4s

Posted on Oct 17, 2011 7:20 AM

Reply
256 replies

Oct 25, 2011 11:36 AM in response to RoddyM4

I also just received a replacement 4s today and this time people can hear me when I call, but I can't hear them. If I engage speakerphone, I can hear them, but when I toggle back to microphone, it is dead. Also, the replacement has a discolored screen.


Where were these things manufactured? In a day care center? I'm a long-time Apple user rethinking my loyalty.

Oct 25, 2011 6:19 PM in response to trivessa

i don't want to jinx anything, but so far so good on iphone 4S #3. i started it as a new phone. i have not put even a case on it yet. i paired one bluetooth device and so far so good. the other two had problems right away - so i'm keeping my fingers crossed. i'll add a second device in tomorrow and hopefully it will still be smooth sailing. i'll keep the discussion posted. wish me luck.

Oct 26, 2011 9:30 AM in response to Josh_mil

4s 16G with AT&T. A few people on here have mentioned the echoing of their voice in the headset prior to the person your calling answering.. Has anyone had an issue with your voice echoing once your talking to someone?? There isn't a long pause between when I speak and when the echo occurs, it sounds more like I'm speaking in a large empty room. It occurs probably about 20-30% of the time.


I had the old 3G before and didn't have this issue. I don't live anywhere near an Apple Store, any suggestions? Also, when I tap on the Back of my phone near the Top End, it sounds like something inside of it is loose, (rattling noise)... thoughts?


Thanks for the help

Oct 26, 2011 9:59 AM in response to knickknack

still smooth sailing on phone #3 - added in the second BT device and put the bumper back on. so i have my jawbone ERA paired for out of the office and my plantronics 975 paired for in the office. the only thing left is to pair my 2011 VW Jetta bluetooth. i'll let you know how that goes but by this time, the on the other two phones i had problems straight out of the box - so i'm still cautiously optimistic.

Oct 26, 2011 10:14 AM in response to Josh_mil

Like JB Katz1, I am on my thirds 4S, and things are working fine so far(fingers crossed). Perhaps it was a bad batch. With people noticing rattling, I'm leaning back to a hardware problem. I used the "capture" program for the third one, which was delivered overnight via FedEx. That's the way to go if you are not near an Apple store. Just call Apple Care and have them do a capture. Only drawback is that they put a hold on your CC until you send the original phone back. I'll keep everyone posted.

Oct 26, 2011 10:25 AM in response to RoddyM4

I've been working with a senior tech support person out of Austin TX and we've narrowed it down to possible corrupt data files. I've done a clean install and not restored from back up files; adding one component at a time (contacts, then email accounts, then a few apps at a time). Thus far it is working and I'm not having the mic problems I was with the phone when I backed up. He is reporting that they are not getting any significant number of calls on this issue. Most are related to iCloud issues.


The rattling issue is caused by the volume buttons being just a little loose (move them around with your finger and you'll see there is some play).

Oct 26, 2011 10:57 AM in response to Josh_mil

Hello there, I have not iPhone 4s, but I have iPhone 4 and after upgrade to IOS5 I noticed

the same issue, ofcourse not with Siri:-) My Friends and familly, are no longer hearing me, in most cases

they scream to the phone, and don´t hear me screaming back...

I Think it is a software issue, beccause I can´t beleve, that only just upgrading to another IOS

the microphone break. And the Google translate works perfect and picking up my voice

and translates... and the recorder to... I hope Apple wil solve this soon, because i look like a dunbas

in front of my friend, i say allways how amazing Apple products are, and this spoils awerithing...

Oct 26, 2011 4:15 PM in response to PSRNYC

so i am officially declaring the problem solved with the third phone leading me to believe it is a hardware problem, not software. i have all three of my BT devices paired. Multipoint is working fine as well as Siri. I suggest if you're having the problem it is worth going through replacements until you get one that works. My guess it was something in an early batch. Good luck

Oct 27, 2011 3:11 AM in response to Josh_mil

Given that everyone is running the same software (IOS 5), and all have different hardware (i.e. different physical handsets), then it seems likely that this is a hardware issue...otherwise wouldn't Apple have been absolutely inundated with complaints - there would be a huge uproar given the launch hype.

There has also been evidence of people exchanging handsets and getting a good 'un - if this is a software issue then this shouldn't happen. Admittedly, i would have expected more people to receive a working handset upon exchange than has apprently been the case - if the proportion of defective handsets is so high then again i would expect there to have been more of a hoo-hah about this issue.

I was originally hoping that this was a software issue myself and was prepared to wait until a software patch was released, but given the low-key (unreported) nature of the problem and the fact that some people have exchanged for good units, i've given up on this idea - afraid i'm just going to have to book a Genius appointment and try to convince them to swap units (might be difficult given the random nature of the problem).

I'm in the UK btw, on the 3 network, and thoroughly fed up with my first iphone.

Oct 27, 2011 4:45 AM in response to Josh_mil

I'm glad to hear I'm not the only one with this problem. My phone a 64gb Black 4s on Verizon was purchased on October 14. I started having the occasional mic problems almost immediately and originally blaimed myself or the network. Now almost 50% of my outgoing calls have various mic, speaker, BT, or no ringing and when connected they can't hear me or we can't hear each other. This is my 1st iphone as I am a Droid covert but I am now regretting coming over to the Apple side of the street. I've always said if the grass looks greener on the other side of the street its because they have more fertilizer, (B.S.). If Apple doesn't acknowledge and fix this problem soon they will have lost a new customer. I'll be calling them today.

Oct 27, 2011 8:28 AM in response to Redjim64

I would recommend saving your time and fuel and phone AppleCareUK, they'll ask you to do a re-install from back-up which probably won't fix your problem (it didn't fix mine!). Then call them back and ask for an Express Exchange. You should receive a brand new iPhone within 2-3 working days via UPS.


My 2nd iPhone 4S seems to be working fine. Why waste your time and money travelling to an Apple Stote to see a Genious. It's far better IMO to go through AppleCare!

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iPhone 4s mic issues

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