Change telephone number in iMessage

My partner bought an iPhone in Friday asked for her old number to be transferred over to her new sim. She had to wait until today for that to happen so started using the ewes number while she waited.


She reqistered with iTunes etc. Now her number has changed iMessage does not recognise her number as an iphone. When she sends me a message it comes through as an iMessage but from her number that has been cancelled. When I send her a message it sends as a standard text message. The phone number listed in her settings is greyed out, how can it be changed?


Thanks.

iPhone 4, iOS 5

Posted on Oct 17, 2011 7:55 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 14, 2011 11:48 AM

I changed my network, and my mobile number recently. Had the old number in my iMessage preferences. All I needed to do, was turn iMessage off. Restart phone. Turn iMessage on.


No resetting or restoring.

107 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Change telephone number in iMessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.