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Photostream is not syncing on my Windows 7 PC

So... no matter what I do, I can't get Photostream to sync to my Windows 7 PC.


I have iCloud desktop set up. I have the folders where they should be. Photostream works on my iPhone (I turned it off on my iPhone, it removed the pics, turned it back on, and it loaded them back on)


However, photos placed in upload on my PC don't upload... and no photos from my photostream have loaded on to my comptuer. I've even uninstalled and reinstalled the iCloud desktop program.



Any thoughts? It's working great on my wife's PC (which I set up), so it's not that I don't understand the concept.


I've even shut down my virus scanner to see if that was blocking (it wasn't).



Sooooo... it's driving me crazy. Is there a service I can look for in Windows that might not be running? Anything? Anyone? Buehler? I need help!

Posted on Oct 17, 2011 9:03 AM

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398 replies

Feb 26, 2013 9:56 AM in response to anonnymous12345

Try this. Uninstall iCloud control panel. Reboot the machine. Then right click on the iCloud control panel 2.1.1 installer file and select "run as administrator". See if that will help. Also when you configure it leave the default upload and download folders (dont customize them). I used it on Windows 7 32bit and currently on Windows 8 64bit and its working fine.

anonnymous12345 wrote:


I can't get this to work on my Windows 7 64 bit computer. Disappointed in this feature.

Apr 12, 2013 8:53 AM in response to WaterOz

I realised my photostream was not uploading over the last few weeks. After much playing about and then referring to the posts above we have uninstalled the iCloud panel and reinstalled the newest version. This seems to have worked and all photos are now showing on my PC. So thanks everyone who advised this route. I would recommend others try it.

May 8, 2013 12:03 PM in response to WaterOz

Thanks for all the good advice in this thread.


I had to swich the HDD on my PC and needed to spend a lot of time getting iCloud up and running again both with the calendar sync and the photo stream.


Reinstalled, repaired, switched Photo Stream on and off, ran as admin, ensure no write-protect of folders and probably had it fixed along the way, but the sync refuesed to happen.


In my case, I think the advice 'take a new picture with your device ' was the final kick needed. Probably saved me a few hours.

May 13, 2013 11:45 PM in response to WaterOz

I had this same issue, and I didnt want to reinstall photostream or erase any of my photo streamed pictures. I tried turning it on and off, and logging on and off icloud and everything!

I finally synced my photos again!!


All i did was take a screenshot of my phone

went to photostream on phone and waited for the load sign to finish (at the very top left next to time)

and then in like 5seconds i checked my "photostream" folder and it worked!
Easy as pie.

May 14, 2013 12:13 PM in response to WaterOz

This discussion is pretty old and goes through several versions of the Icloud Control Panel and some possible fixes that are no longer available (like logging in to icloud.com and using the advance option to reset photostream).


I have Icloud Control Panel version 2.1.2.8 installed on a Windows 7 PC. If I put a picture into the Photo Stream uploads folder the picture gets uploaded to both an iPad 2 and an iPhone 3gs. If I take a picture on either the iPhone or the iPad it gets shared with the other I device. No pictures seem to be downloading from either the iPhone or the iPad to the windows 7 PC (they should download to the Photo Stream "My Photo Stream" folder.


At one point all the photo's had a lock icon on them but I have released them and reset the permissions to default. The downloads had been working until recently. I have uninstalled and reinstalled the Icloud Control Panel multiple times. I have taken new pictures with each device. I have logged out of and into the Icloud Control Panel. i have toggled Photo Stream off and on in the control panel.


Uploads work, downloads don't.


Any suggestions would be appreciated.

May 17, 2013 7:55 AM in response to moody50

If you changed/customized the download folder reset it to default. That seems to have corrected for several users. For whatever reason (probably a permissions thing) the control panel likes the default folders and seems to work more reliably when they are selected. Next option is to uninstall the control panel and be sure to delete any left over folders pertaining to it. Especially the database that keeps track of what has been downloaded. Reboot then reinstall iCloud control panel and accept defaults.

May 17, 2013 10:28 AM in response to WaterOz

Here's the thing folks.. almost all of these strategies work some of the time for some of the people. Kicking the system to restart, whether by resetting, changing permissions, re-installing, trashing all your old photos etc. gets the thing going.


BUT THEN IT STOPS AGAIN. EVENTUALLY.


I've not seen anyone come on here and say the fix is permanent - (nor to be fair that it broke again - except I'm doing that now... it broke again... and again and again... )


you know what I think? I think it's a memory problem. I've seen this kind of thing in my software engineering past, and I've seen the way the apple processes seem to grow and grow in size and chew up memory. I think that once you get to 1000 images in your photostream and then more and more are added, the whole sync process just blows up because it needs or uses too much memory... well, just a thought..


That's why, whenever you fix it, it eventually fails again... (in my experience)

May 18, 2013 1:57 PM in response to sbailey4

sbailey4 you were right on the solution.


I had done everything except delete the Photo Stream folder. Today I logged out, removed the iCloud control panel, saved the pictures in a different folder so I would not lose them, deleted the Photo Stream folder, rebooted, installed the iCloud Control Panel and logged back in, rebooted again and pictures started dropping in almost immediately.


I noticed that the pictures are showing a lock icon but it seems to be working fine. There should be some easier way to restart the sync than this, but nothing else worked for me.


mr-nik you are probably right also, this may not last. Nothing I did explains why it worked for months and then suddenly stopped working.


I really like Photostream when it works but it is not easy to troubleshoot when it does doesn't.


sbailey4 and mr-nik thank you both for your help.

Photostream is not syncing on my Windows 7 PC

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