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Level 1

1 points

IOS5 + Ipad2 = Periodic Crashing

I updated my iPad2 to IOS 5 over the weekend, as requested by iTunes when i sync'd on Saturday. Since then, the iPad is periodically quitting and restarting during use. It doesn't seem to be app related as it has occered while using Safari, e-mail, Scrabble, InsideLine, Monster Fantasy Sports HD, and Ebay motors apps so far. I have tried closing all other apps and running one at a time, but it still did the periodic random restart. I tried turning off all of the iCloud syncing options, still no change. The iPad2 was stable under the old OS and never crashed or did this random restart thing. By the way, when I reference restarting, it really restarts, it goes blank, then after a bit, the white apple logo is on the screen, then the unlock screen appears (after some time). On a few occasions, merely sliding the unlock slider caused it to reboot yet again.

For reference it is a 64gb ipad2 with about 20% of the storage memory in use, wifi only. The iPad is not and has not been jailbroken, it is bone stock.

This is really frustrating. Any suggestions?

iPad 2, iOS 5

Posted on Oct 17, 2011 9:19 AM

59 replies

minimand

Level 1

0 points

Nov 28, 2011 10:08 AM in response to GRGNV

my ipad1 is sh.. after update ios 5.01 😟

my iphone 4 works fine 🙂

GRGNV Author

Level 1

1 points

Dec 12, 2011 11:14 AM in response to csmarmot

Chris,

I did the same thing, and it seems to decrease the frequency of the crashing. But, I still have periodic crashing in Safari, mail and other apps.

My brother called this morning because he was thinking of getting his wife an iPad2 for Christmas, but he has put that on hold after hearing about my problems post iOS5 and my iPad2. Given that the iPad3 expected to be out in 4 months, I wonder whether Apple is expending sufficient resources to get the problem fixed for the iPad2 in a timely manner.

- Greg

GRGNV Author

Level 1

1 points

Dec 13, 2011 12:30 PM in response to GRGNV

I think I have the problem solved.

I called apple to register the problem by phone, rather than online. They gave me the same advice, of restart, reboot, and restore. If that didn't work, the only other option was to send it in for repairs.

Like other times before, I did that routine again. However, this time I gave the iPad a new name in addition to not restoring from the backup.

The result is I have experienced no crashing in more than a day of use for the first time since I installed iOS5.

Again the process is to (1) initiate the restore via iTunes, (2) do not restore from a backup and (3) give the iPad a new name. The apps ported back over, even though the data did not, but it seems to work without crashing.

I hope this helps.

GRGNV Author

Level 1

1 points

Dec 14, 2011 8:21 AM in response to GRGNV

Two days later and still no crashes.

P.S. I called my brother to let him know my problem was solved and it shouldn't be an issue with a new iPad.

csmarmot

Level 1

0 points

Dec 19, 2011 12:21 PM in response to GRGNV

GRGNV, This really nailed it. It was a pain to lose cookies and application data, but from a performance ans stability standpoint it really helped. All features on my iPad 1 now work, no crashes. Feels as good as ever.

GRGNV Author

Level 1

1 points

Dec 19, 2011 1:39 PM in response to csmarmot

@csmarmot

I am glad this worked for you too. I have to report that I have not been totally crash free, but I am mostly crash free. Since applying the fix (restore and rename) I have only crashed twice. That is way better than before for a 5 day stretch.

GRGNV Author

Level 1

1 points

Jan 20, 2012 11:45 AM in response to GRGNV

@csmarmot

I am sad to report that the fix only temporarily helped. In the last week crashing in Safari (and other apps) has become frequent again, and I don't think having to restore and rename periodically just to improve stability of the system is an acceptable solution. Apple Please Fix this.

GRGNV Author

Level 1

1 points

Jan 20, 2012 11:48 AM in response to GRGNV

This discussion should move to a similar thread:

https://discussions.apple.com/thread/3379861?answerId=17274284022#17274284022

It may be helpful to consolidate these similar threads.

Jan 24, 2012 10:05 PM in response to GRGNV

Having the random app closure issue and mega-slow keyboard lag time and jumpy scrolling on occasion since I updated to ios5 on my gen 1 iPad 32 gb wifi/3G . Annoyingly frustrating....

McQ14

Level 1

21 points

Jan 28, 2012 8:55 AM in response to GRGNV

Glad you linked these two threads. The more we can do that the more likely they are to be seen and recognized as related issues.

A third thread on this is here: https://discussions.apple.com/thread/3116044?answerId=17404462022#17404462022

T's Mom

Level 1

0 points

Feb 21, 2012 11:49 AM in response to GRGNV

i also have this problem after updating to ios5. my ipad 2 keeps returning to the home screen and in an unrelated issue, it makes the you tube thumbnails on facebook extremely large so that they cover up the comments and descriptions of videos on my wall.

Feb 24, 2012 8:03 AM in response to GRGNV

I have the same problem here. I think that the problem appears about 7-8 days. I didn't have problem with the iOS 5. I don't remember well.
iPad 2 3G 16GB No JB.
I will try to restore it

May 5, 2012 7:29 AM in response to Lafas1987

I am only recently having this issue, my iPad 2 crashes, screen goes black and it goes into lock mode in the middle of doing anything from using an app to being on Safari. I have had my iPad for less than a year, surely it isn't going out on me already?

nmiah

Level 1

0 points

Sep 18, 2012 8:37 AM in response to GRGNV

I've been experiencing the same issues on my iPad 2 (16GB) since I first got it (almost 9 months). Over that period I've noticed that the random crashes tend to happen at a time when apple is about to release the next versions of the OS. Perhaps it has something to do with apples servers becoming busy/overloaded and then somehow interfering with safari (or some other process that uses the internet)?

IOS5 + Ipad2 = Periodic Crashing