You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 4S - Outgoing call no audio

Picked up a Verizon iPhone 4S - 32GB and on about 1 in 10 calls I get no outbound audio when dialing. Call shows the timer counting as if the call is progressing but absolutely no ring back and cannot hear the party on the other end when they answer.


Anyone else having this issue? I've found a few forums online stating people have had luck hitting the speaker button on and off to get it working again but it hasn't failed in the past 20 minutes for me to test that theory..


Thanks...

Posted on Oct 17, 2011 3:59 PM

Reply
2,667 replies

Oct 28, 2011 12:01 PM in response to TheAmdMAN

I have the same issue with my 4S on Telus. Phone is only 2 days old. However I figured out that the problem is the headphone connector. I plugged in a cable to connect my iphone to a stereo and everything worked fine. Once I disconnected it I no longer get audio when making a call. I have turned off the phone and turned it back on. Tried several things and this is how I know it is the jack. When I connect the headset that came with the iPhone and make a call it immediately goes to speaker. WHile I am listening to the audio through the speaker I remove the headset and now I have no audio at all. Something is shorting out somewhere. Looks like this could be a serious design flaw.

Oct 29, 2011 12:36 AM in response to ocbizlaw

THanks to this thread I sent my hardware iPhone 4s

Back. I got the replacement in 24 hours. They put a hold of 760.00 on my credit card.

I understand some of you will not be able to do it that way. The replacement is perfect

IT took 50 mins on phone and 2 advisors who claimed they know nothing about this.

MIne was white 32gig. I don't think after reading thus thread it makes any difference which phone

I do think it's a hardware issue. I've had all iPhones from beginning.

I have restored jail break take apart every iPhone

THis is 100%

DEfective hardware problem. It freaked me out.

THe replacement is even faster browser and better battery life

WHich still ***** compared to my iPhone But better then the first one from china

THat they replaced in 24 hours with the 760.00

HOld on my credit card. I sent my old one back in 24 hours and my credit card

WIll be released of the hold. This is total crap!

LIke some of the others have said here don't take no for an answer

GEt a new one. I'll be suprised if there is a software fix

FOr this. This is crazy and a very big story. Leo the tech guy someone should tell him

SPread the word those of you that can. I'm so ****** off I can't control myself.

I can barely write this. However I feel I owe the others here to tell my story

SOmeone else pick up the pace and pressure on apple for a press release

I hope this helps. Again I did everything restores

OVer and over 4 times and all it took was a 50 min phone call keeping my cool and having 769.00 $$

ON a credit card for a hold until they got back Their junk.

NOw I'm happy I didn't wait a day longer


PS I did this and it did not work for me



FRom above post


A regular restore didn't work for me either. I had to put the phone in DFU mode first, then do a restore as a new iphone. That eliminated the problem entirely.


NOT for me that did not work


I also agree with this post



First replacement had a bad screen (when I pressed on it you could see the LCD ripple). I'd recommend fully testing IN THE STORE before you walk out. It was a 20 minute drive back for me.


TEst the replacement before leaving store

I don't know what I would have done if this one was messed up and they were

HOlding my 760.00 bucks and I had 2 defects

PRaise god! Lol

IM out

LAters


Message was edited by: iPhoneTatu

Oct 29, 2011 12:27 AM in response to iPhoneTatu

iPhoneTatu wrote:


THanks to this thread I sent my hardware iPhone 4s

Back. I got the replacement in 24 hours. They put a hold of 760.00 on my credit card.

I understand some of you will not be able to do it that way. The replacement is perfect

IT took 50 mins on phone and 2 advisors who claimed they know nothing about this.

MIne was white 32gig. I don't think after reading thus thread it makes any difference which phone

I do think it's a hardware issue. I've had all iPhones from beginning.

I have restored jail break take apart every iPhone

THis is 100%

DEfective hardware problem. It freaked me out.

THe replacement is even faster browser and better battery life

WHich still ***** compared to my iPhone But better then the first one from china

THat they replaced in 24 hours with the 760.00

HOld on my credit card. I sent my old one back in 24 hours and my credit card

WIll be released of the hold. This is total crap!

LIke some of the others have said here don't take no for an answer

GEt a new one. I'll be suprised if there is a software fix

FOr this. This is crazy and a very big story. Leo the tech guy someone should tell him

SPread the word those of you that can. I'm so ****** off I can't control myself.

I can barely write this. However I feel I owe the others here to tell my story

SOmeone else pick up the pace and pressure on apple for a press release

I hope this helps. Again I did everything restores

OVer and over 4 times and all it took was a 50 min phone call keeping my cool and having 769.00 $$

ON a credit card for a hold until they got back of junk.

NOw I'm happy I didn't wait a day longer


IM out laters


...

iPhone 4S - Outgoing call no audio

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.