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  • BetsyBoat57 Level 1 Level 1

    I have had my 4s two weeks and am now experiencing exactly the same issues, has anyone ever had a definitive answer from Apple regarding software glitch?

  • BetsyBoat57 Level 1 Level 1

    I have had my 4s two weeks and am now experiencing exactly the same issues, has anyone ever had a definitive answer from Apple regarding software glitch?

  • urlvirus Level 1 Level 1

    I am not sure that this will help anyone here but since i had the same issue and i spoke to my service provider (Rogers) in Canada. As per them the issue is not the Hardware it seems it was the issue with there service and they fixed it within 24 hours.... Hope this helps

  • lvbigapple Level 1 Level 1

    I had the same issue a few days ago.  After reading all the comments posted in this discussion, I almost decided to exchange my iphone4s because I only bought it 7 days ago.  Actually I restored the phone 2 times before I made the decision.  Neither restore brought back the audio. 


    Right before the exchange, I restored the iphone as a new phone to remove any personal information.  Then I found the audio problem was fixed after the restore.  I restored the phone to my backed up version, it was still ok.  I was lucky that I could fix it myself.  However I don't know why previous restores wouldn't fix the problem.  The only difference between what the last restore and the previous 2 restores is that I restored the iphone as a new phone first the last time.


    Hope what I did to fix the issue would work for some other people too. 

  • jrmolin Level 1 Level 1

    I have two iPhone 4 phones. They were purchased in July of 2010. My phone works fine. However my wife's phone has the audiogate problem that everyone is describing. I went to the apple store in Towson, MD and we went through the steps to restore the phone to the factory settings. Once this was completed i made a call and the other person could actually hear me say "Hello....can you hear me?" but 5 seconds into the call the audio stopped. They could no longer hear anything I was saying, but I could hear everything they were saying.


    I am convinced that this is NOT a hardware problem due to the fact that the voice record app works perfectly fine. The mic on the phone works!!! However no one can hear me when I talk on the phone, use the speakerphone, use the apple ear phones (with mic), and use the car bluetooth! This is horrible!


    The genius at the store told me that my only options are to get a new phone (they will sell me a new iphone 4 - not under contract - for $150), or I can upgrade to a 4S through my ATT contract for $200. He actually told me to explore other phone options beyond the iPhone, which was surprising. I told him that I was disappointed in apple and their product - and I really like apple products! They need to address this issue now.

  • arezam Level 1 Level 1

    Hi Guys i'm arezam from Malaysia.. I'm agree with JEFF i'm turn on SIRI on my iphone white 16 gb.. and it solve the problem for this moment... Thanks..

  • Monkey-Smuggla Level 1 Level 1

    I have the same problem but with my iphone 3G. About once a month and not reproduceble no sound problem on outgoing calls from the speaker. But when i dial special numbers, for example my own number i get a slightly mid loudy "busy signal" tone from the speaker at the top. When i try (immediately after) diffrent home and mobile numbers i got always no sound from the speaker at up. Double pressing loadspeaker button on call doesnt help...i dont know what to do. Sometimes the problem is going on for 10 hours and more, but the phone is always coming back.


    I noticed the echo problem too, when it comes up during call its heavy but it seems to come very very rarely, but constant time to time.


    I tried to restore the phone during the no sound problem occurs but it doesn't help, it's magicaly disappears by itself after less or more hours.


    The thing is, all sound futures are looking like working fine during the problem, headset, musicplayer, docconnector, speaker at down, and also the speaker at the top seems working by giving me busy signal tone, so why it dont work on other numbers ?
    If the speaker at the top is hardware broken, there will be no sound in no way, i think maybe its a software problem. Please, if someone have a solution or workaround, would be cool to hear about.


    My iphone 3G is on plain iOS 4.2.1, no jailbreak, no app mess, just clear....

    and today it got another time the "no-speaker-sound" future, i hope it will going to work tomorrow.

    Sry for bad english, sincerely yours



    i use "O2" service provider from germany


    Message was edited by: Monkey-Smuggla

  • pballluch Level 1 Level 1

    Have almost the same problem here. NO audio at all, tried everything. No Music, no ringtone no audio during calls, microphone does not work and vibration neither.



    This really *****!

  • gdjgarcia Level 1 Level 1



    I have the ultimate, guarranted to work, solution to this issue and also the "No Service" message!!! It is the only one that has truely worked after trying for months to resolve these issues that had made my iPhone 4S useless as it's primary purpose for owning it half the time: a reliable cell phone. I demanded a refund after having 4 iPhone 4S's. This too was a huge hassle until I had my state's attorney general contact Apple. I am sure glad that I didn't wait to see if the "next" software update would resolve multiple phone bricking issues. I am bummed that Apple couldn't find a resolution in a timely manner or even acknowledge these issues. I had to have a reliable cell phone for work, and had to move on.

  • wfujkramer Level 1 Level 1

    Same problem appeared after I have owned the 4S for six months. A few questions for those who have gotten replacements:


    I am out of the country, and have broken my contract with AT&T (but fully paid for doing so):


    1) Can someone else return the phone on my behalf? i.e. can anyone walking into the apple store with a defective phone get a new one?


    2) Does it matter that the phone is not currently connected to AT&T / etc?



  • Novarg Level 1 Level 1

    That's strange that some users getting this probs after good amount of usage time. For me it looks like this is might be not really software problem.


    I saw some users tryed to clean audio jack and this resolve their problems...


    Anyway i got there because wanted to search potential problems for iphone before buy it and after this thread i decided to not buy this headache for 650$, that's sad.

  • Tom W 123 Level 1 Level 1

    I have Verizon iPhone 4S 32GB  Model MD278LL


    1. Like many others, I have made many calls that say connected, but no ringing is heard, and no one on other end is heard. 


    2. Also have had lots of blue tooth issues where I make a call in vehicle no problem, hang up, make another call, and it goes to iPhone, instead of vehicle through bluetooth.


    3. Battery issues: When purchased, (10/16/2011) with full night charge, would not make it past afternoon with light usage.  Turned all location services off, (did not resolve), turned Siri off.  After many freeze ups and hard resets (2 buttons), about 3 days after turning off Siri, battery would last about a day and a half.  Battery has been OK for many months, until IOS 5.1.1 (9B206) installed in past week.  Now again battery dies mid-afternoon with full night charge, with light usage mainly during lunch.

  • ickmule Level 1 Level 1

    I don't get all of the remaining issues. Since upgrading to 5.1 software i have had ZERO problems.

  • Apoorv Sah Level 1 Level 1

    Sir, I am also facing the same issue i am fed up with my iphone 4s sometimes the microphone stops working and sometimes voice gets distorted i have got my iphone replaced but still the issue persists can you please help me how to get a refund.................I live in india.

  • Alanc1980 Level 1 Level 1

    if you upgraded to the latest version of ios you should not have these problems. i had similar issues and they all disappeared. i cannot believe there are still people facing this issue. im quite sure they havent upgraded to the latest version.


    prior to 5.1 i used to fix the problem by putting on and off the speaker / mute button whilst the phone is dialing.