Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

michaelj3 Author

Level 1

9 points

AirPlay works, AirPlay Mirroring Does Not (iPad 2, Apple TV 2nd Gen, iOS 5)

All,

Been searching around a bit. Net, I cannot get AirPlay mirroring to work. When I say "work," that is what I mean. As you will read below, AirPlay itself works, but AirPlay mirroring does not, as a matter of fact, I cannot even get the slider that asks to turn on AirPlay Mirroring to appear in the AirPlay menu.

Here is what I know from debug:

1) Apple TV is at latest software version (selecting "Software Update" from menu reports "Your Apple TV is Up to Date")

2) iPad 2nd Gen was updated to iOS5 last evening

3) Did hard power off of both iPad and unplugged and replugged Apple TV (no changes to issue after this)

4) AirPlay for Music from iPad2 to Apple TV works

5) Remote App on iPad2 Successfully controls the Apple TV

6) Air Play mirroring button (to far left of all the icons that appear after double click on home button) is there:

a. Clicking the Air Play button lists: the iPad, AppleTV, and my AirPort express

b. There is no slider in this menu to select Mirroring, even after AppleTV is selected. (I suspect this is the problem, but can't figure out how to fix it)

7) Apple TV can see my iMac and stream pictures, music, and video from it.

8) iMac running iTunes (10.5) can use AirPlay button to send music to AppleTV with no issues

My conclusions from the debug work I have done so far:

i) All the devices "see" one another on the netowrk or I wouldn't be able to send music and pictures to, or use the remote app to control the AppleTV

ii) Seems like iPad doesn't know it can actually do the video mirroring

A little about my setup:

a) Network in home is provided by Linksys WRT54G connected to the cable modem on WAN side.

b) On LAN side, its a combo of:

wireless network created by WRT54G (network "A")

wired ethernet to an AirPort express (which creates 2nd wireless network, "B")

wired ethernet to devices (not AppleTV)

and wired ethernet to a switch, to additional devices (Tivo and AppleTV)

c) None of these devices have ever experienced communication problesm before, and I don't think they are having them now (see debug steps 4-8)

d) iPad was connected to wireless network created by WRT54G (Network "A")

e) Switching iPad to the AirPort express wireless network (Netowrk "B") had no affect.

f) iMac is connected to wireless network created by AirPort express (Network "B") but is able to send Music/Pictures To and See AppleTV (From AirPlay icon in iTunes -- PUSH; or have data streamed from it using AppleTV menu -- PULL)

iPad 2, iOS 5

Posted on Oct 18, 2011 6:24 AM

21 replies

Oct 18, 2011 10:03 PM in response to michaelj3

Having same issue. AirPlay works but Mirroring option not showing up.

Running iPad 2-- iOS 5.0

Running AppleTV - 4.3 and apple tv says its up-to-date. (4.4 is what is needed for mirroring option)

Ran restore from the settings menu... It restored to the already installed 4.3 not the 4.4 I need

I don't have the a small USB cable to try the iTunes restore that was suggested above...

so I guess I will have to wait till the apple tv knows it out of date and update it from the update menu. :(

michaelj3 Author

Level 1

9 points

Oct 19, 2011 12:22 PM in response to scottbermingham

I filed an Express Lane support call yesterday, claiming "bad hardware" since my Apple TV was still under warranty, and the apparent inability to upgrade to latest Firmware was unacceptable. They called me, and the net of that discussion was that the latest 4.4 and associated 4.4.1 updates have been "pulled." I was told by the Apple rep that called me that 4.3 is indeed the latest available.

I asked if I needed 4.4 or above to get the wonderful nice features that were launched with iOS 5, and she confirmed I do need something better 4.3 to get there. I asked when it would be available, and she didn't give a date.

I suggested they post a message somewhere stating they have an issue, and pointed out to her the firmware levelpage for Apple TV said 4.4 and 4.4.1 had been released. She assured me 4.3 is currently the "latest."

I am going to procure a micro USB cable after work and try the update via iTunes. Will report the results later.

michaelj3 Author

Level 1

9 points

Oct 19, 2011 4:06 PM in response to michaelj3

Well, I can gladly report, same results as the others above, regardless of what the Apple rep told me today on the phone.

Connected to my iMac, restored Apple TV in iTunes. Result was ver 4.1.1 software now on AppleTV.

Mirroring worked, but took a power off and back on of the iPad.

Thanks to all, that is definitively the correct answer!

MVOtis

Level 1

0 points

Oct 19, 2011 10:20 PM in response to michaelj3

Hey all thanks for all the great info. Had the exact same problems, now rectified. One thing that was not mentioned. To get iTunes to see your Apple TV (and get 4.4) the ATV

needs to be disconnected from the power supply! After much monking around, got that from another post. Now all good, mirroring is great. A couple observations:

1. How good is that, Apple turned off the update server for ATV to make room for the real biz, i4S(teve). Truly the red headed stepchild, that ATV thing. Actually the secret sauce.

2. In time, the update will be simple for new ATV owners

3. I just recd my ATV from the Apple Store and it was a 4.3. Geez sending outdated products. DOH!

Ah well, all good now. Awesome capability. Watching Netflix on my iPad and 60 inch flat screen. Killer.

michaelj3 Author

Level 1

9 points

Oct 20, 2011 6:00 AM in response to MVOtis

Unclear to me if Apple really turned off the server, or if there was actually an issue in the Code (as noted in the ATV firmware versions page). We wil see how it plays out over the next few weeks. Seems like code is available via iTunes. Maybe iTunes goes to a different upgrade server than the ATV?

As for #3 above -- this is common industry practice, and makes sense. Many hardware items manufactured, shrink wrapped, in warehouse. Not a big deal, you plug it in and first thing that happens is it updates the firware after calling home and finding out its out of date. You certainly wouldn't expect them to unpackage every item in inventory, reburn the firmware, repackage, and restock, would you?

Nov 5, 2011 8:18 AM in response to michaelj3

Did a reset of my Apple tv and only then it updated software to required 4,4 all works fine now!

AirPlay works, AirPlay Mirroring Does Not (iPad 2, Apple TV 2nd Gen, iOS 5)