Is anyone having a problem with Mac OS 10.7.2 and Lotus Notes 8.5.1 or now 8.5.3 where the menu items and Apple Menu no longer drop down? All other items on the main window of Notes seem to work, just can't select any of the main menus at the top of the screen.
MacBook Pro, Mac OS X (10.7.2)
If having the same issue. Mac OS 10.7.2 LN 8.5.x. MacBook Air.
Tried fixing permissions, but no help. I'm new to the Mac, so I hope someone can post an answer.
Same problem here with MacBook Air and LN 8.5.1
Dave, did you already try with LN8.5.3 (last available version I think)?
I've tried fixing permissions, I initially installed 8.5.3 over 8.5.1, I removed Notes and reinstalled 8.5.3 again, I spent three hours on the phone with IBM Notes people. The problem is still there and so far can't seem to fix it. Frustrated! None of the top pull down menus work - can't select files to attach to an e-mail (I can drop and drag a file into the window), I can't get to other people calendars since I can't get to the pull down for that (I found if I'm setting up a meeting, I can click on the person's name and eventually get to their calendar that way), I can't get to the Notes Help menu, can't get to the Apple Menu - all when looking at the window when running Notes 8.5.1 or 8.5.3 same issue. I've looked and looked all over the net to try and find a solution - NONE so far.
Thanks for reporting what you've tried - saves some time to not have to try dead ends. I have the same problem with Macbook Pro running 10.7.2. Lotus Notes was running without problems until I did the last online update in the OS.
Well .............. amazingly today after about 3 more hours of help from IBM Notes, I successfully got Lotus Notes 8.5.3 to work fine with Mac OS 10.7.2. We removed the old Notes installs again, looked all around for older Notes related files, and finally got it all back and running including the pull down menus! I can now say 8.5.3 will work with 10.7.2!
hi, I have same problem
I have tested fresh install for notes 8.5.3 basic ver..the menu bar can't work.
seem you fixed it? what file I Need to delete it?
I have erase / recovery my whole HD..but no luck.
thanks
Same problem on a Mac Air.
Did the following...
Removed the old installation compleet.
see:
https://www-304.ibm.com/support/docview.wss?uid=swg21092490
I installed the Full notes 8.5.3 version and it worked, but much slower.
Then I added the folowing line in the Notes Preferences
UseBasicNotes=1
see:
http://macamour.com/blog/2011/02/11/quick-tip-notes-basic/
After restarting Notes it came up with the basic look and feel, but hey the dropdown-menu problem is there again. But after removing the above line in the Notes Preferences it worked again fine.
So use the full-version.
hi, i already clean install the Notes 8.5.3 basic ver, but the Menu bar still can't use..
My mac didn't install any 8.5.2
are you mean I need DL standard version , then change it to Basic ver.
And then revert back to Standard ver? then the Menubar will work again?
No, the basic version doesn't work. Even if you install the full-version with the addition to the Notes Preferences.
Just use the full-version after you deïnstall and clean all lotus Notes related files. I'm to waiting for a better solution because the basic version is much quicker.
soryr not fullyunderstand.
you mean ...just clean my 8.5.3 basic version.
Then fresh install the 8.5.3 Full version, everything will be ok?
then the Menubar will be ok?
Yes, exactly.
so mean Basic ver, still have problem now?
Yes, even if you activate it with the full install.
thanks
I tested , Standard ver is ok
I have just installed a demo of 8.5.3 after upgrading my OS to Lion which no longer works with v6. However, I can't seem to get any of my contacts showing now? Any help greatfully received..
Issue Mac OS 10.7.2 with Lotus Notes 8.5.3 menus
