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iCloud time zone bug / Calendar mismatch with PC time zone

I have my PC running Win 7 in UTC-3 Buenos Aires time, and iCloud (Firefox7) is in the same time zone (Argentina). But when I enter an appointment in theCalendar app in iCloud, after I hit "OK" it shifts one hour back andshows in iCloud in the wrong time, pushed back by one hour.

The only way to solve this seems to be to set up iCloud in the Santiago(Chile) time zone which is UTC-4. But of course this makes the events in iCloudto be out of sync with the rest of the devices (Iphone, Ipad).

This behavior happens whether I check or uncheck the "Enable Timesupport" option in the Calendar advanced preferences tab.

I have already installed and uninstalled the iCloud control panel in the PC,with no luck.

It looks like a nasty bug.

I tried to contact apple support, but it seems I have to pay to report this.Having suffered mobile me since its creation, I don't think that paying toreport a malfunction should be necessary...

Posted on Oct 18, 2011 1:41 PM

Reply
49 replies

Feb 22, 2013 8:50 AM in response to peterkant

At least in Argentina this is not a bug. This problem started a few years ago when Argentina goverment announced it where going to use summer time. That same year Apple updated their servers and enabled summer time for Argentina. Funny thing, the next year and since then Argentine never used again the summer time. But according to Apple, we do. That's why you're having this issue.

At this time, the only "temporary" fix i've found is to set all your devices, except pc ones, to chile's time.

Feb 26, 2013 3:46 AM in response to peterkant

I have the same problem. 1 hour difference between appointments in Outlook and iPhone/iCloud.


Using Outlook 2013 and latest iPhone updates (updated again a couple of days ago). Timezones set to Western Australia on all devices; Windows 7 PC, iPhone and iCloud.


How do we trace these sorts of errors in order to generate the information necessary to try and fix them?

Feb 27, 2013 5:14 PM in response to Cross The Road

I suggest you log on to your iCloud account at http://www.icloud.com and do the following:


Click the Calendar. Then click the gear-like icon in the upper right. Click Preferences, then go to Advanced. Make sure "Enable Time Zone Support" is checked. Then, as it says just below the check mark, click the cloud icon in the left, click your name, look at the time zone, and make sure it's right. if not select a right zone for your current location.


Hope it should work for you. 🙂


Thanks

Jun 26, 2013 9:11 AM in response to peterkant

I used this post to orient me and found a fix for my particular case.

My physical location: Guatemala city, Guatemala. (UTC-6) We are currently NOT using Daylight Savings Time. (Time does not change any time of the year, our government tried it temporarily in 2004-5)

What I had

  1. PC running windows 7. Time Zone:UTC-06 Guatemala
  2. Outlook 2010. Time Zone: UTC-06 Guatemala (same as PC)
  3. iPhone. Time Zone: Guatemala (Because of local provider CLARO, set to home country) General>Date&Time> Set Automatically: ON
  4. iCloud. Calendar> Show Actions Menu (Top right gear on Calendar)>Advanced> Enable Time Zone: CHECKED


Problem: Appointment created in OUTLOOK at 7 AM today syncs to iCloud and iPhone and is displayed there as an 8 AM appointment. Appointment created in iPhone or iCloud at another time, say 4 PM, is displayed in Outlook at 3 PM.

Thus when viewing appointments created in PC on mobile devices and relying on those times, I always was 1 hour late. When viewing appointments created in iPhone on my Outlook, I always have to wait 1 hour or was 1 hour early.


Solution

  1. PC running windows 7. Time Zone:UTC-06 Guadalajara,Mexico City, Monterey (Daylight Savings checkbox: UNCHECKED)
  2. Outlook 2010. Time Zone: UTC-06 Guadalajara, Mexico City, Monterey (same as PC)
  3. iPhone. Time Zone: Guatemala (Because of local provider CLARO, set to home country) General>Date&Time> Set Automatically: ON
  4. iCloud. Calendar> Show Actions Menu (Top right gear on Calendar)>Advanced> Enable Time Zone: CHECKED


Basically, the only change is the PC time zone to another instance of UTC-6. Outlook setting has to only be verified in most cases.


Result: Appointments show at correct times on both Outlook, and iCloud + Mobile devices. Anything created at 7 AM in outlook will show at 7 AM elsewhere. Same for items created on mobile devices.


Personal preference: I selected iCloud time support because if I set up an appointment with somebody in ANY city, the conversation will usually refer to local time. So someone inNew York tells me to meet them at 10 AM, I will choose 10 AM. In this manner, when I travel from UTC-6, getting to UTC-5, the appointment should come up as a 10AM appointment on my iPhone, regardless of the time changing on the device to reflect local time. I also like to use the local celular networks to set the time for me, even though I only use WiFi and do not use roaming.

Jul 6, 2013 4:43 PM in response to naosei

Oh, would that it were so!!!

I am in London, UK. My computer knows that's where I am as do all my other devices. But iCloud on my Mac thinks I'm in California and has put me on Pacific time.


So it seems I am due to go and visit a friend for morning coffee at 2.30am on Monday morning. Won't she be pleased!


Yes, I've done the Time Zone support thing and changed it back and forth and reloaded the page etc. etc. etc., all to no avail.

Jul 6, 2013 4:56 PM in response to naosei

... and suddenly it's changed, by the most unexpected of means!


I noticed that the bottom of this page said 'United States English'


Well I love you Americans very much, you're great people and I work at an American school here in the UK.


But I won't stand for the eclipsing of British English and I loathe the lack of 'u' in 'neighbour' and 'colour', the 'z's rather than 's's in 'realise' and 'idealise' and the strange way you have of finishing your alphabet with a 'zee' instead of the normal 'zed'. Above all, I hate hearing American pronunciations spoken in a British accent which makes me feel as though the game is up on our way of doing it. We've already lost our Mac 'Wastebasket' for a 'Trash'. Why should it go any further? After all, the English language began in England! (rant over)


So I clicked on that and chose 'UK' in the list of flags that came up.

Then I refreshed the calendar page on iCloud, just to give it one more chance. And guess what - it changed to London time!


Doesn't make any sense, I know, but it worked!

Mar 25, 2014 2:14 PM in response to peterkant

Well I was having same issue, I pulled up on iCloud my settings and it showed central time so I was stumped becuase I am in central time zone but my appts were still 1 hour off...... I decided to click the Central timezone tick on iCloud and low and behold it was showing Mexico City...I live in Nashville and usually use Chicago, so when I switched it to chicago central time zone my appts are now working properly. Hope this helps someone else.

Aug 6, 2014 1:28 PM in response to nasquack

João,


I already did what you mentioned in your post. But the problem remains the same.


I have in my iphone and macbook the timezone London, also in icloud settings, but in Outlook, even with London in time settings, the hours of the meetings appears one hour pior the event.


I guess it's a problem with saving time settings: https://www.dropbox.com/s/cl3uebzc0o50byx/Capture.GIF


What is your opinion?


IF

Aug 6, 2014 1:29 PM in response to JoaoAveiro

João,


I already did what you mentioned in your post. But the problem remains the same.


I have in my iphone and macbook the timezone London, also in icloud settings, but in Outlook, even with London in time settings, the hours of the meetings appears one hour pior the event.


I guess it's a problem with saving time settings: https://www.dropbox.com/s/cl3uebzc0o50byx/Capture.GIF


What is your opinion?


IF

iCloud time zone bug / Calendar mismatch with PC time zone

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