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Scott Gillis Author

Level 2

349 points

Is anyone experiencing springboard crashes on the 4S?

I get about 3-5 springboard crashes per day on my iPhone 4S and NEVER had this issue on my iPhone 4 running IOS 5. What happens is at random times throughout the day, the screen goes black, the little sprocket starts to spin (just as it does when you power off the phone) and a few seconds later, I return to my pass lock screen.

Here is what is ANNOYING!!! When I am on a call when this happens, I temporary can't hear any handset conversation from the person on the other end until the sequence I explaned above has been completed. At that time, I can then hear my party speaking again. Went to the genius bar and they ran a few tests. Told me the music player, springboard, and mobileme were causing issues with my phone. Yeah apple, no kidding! They told me to erase all content and setup my phone as a new device, which I was reluctant to do but I did it anyways. Needless to say, the problem still exists! Frustrating..

Scott

Posted on Oct 18, 2011 8:16 PM

23 replies

Karrie34

Level 1

35 points

Mar 5, 2012 2:06 PM in response to Scott Gillis

Now it's turned out that this has affected all three of my iOS devices - iPhone 4, iPod Touch 4, and the iPad 1. It only happens when connected to a network (wi-fi on iPT and iPad, or 3G/wi-fi for iPhone). That's the only constant that I can find. If I turn the wifi off on my iPT and iPad, those same crashing programs are well-behaved. And when it crashes (with wi-fi on), it comes back in Diagnostics as a Springboard crash. (None of my shiz is jailbroken...) So WEIRD.

By the way, restoring works - I've done so on the iPad and iPhone 4 and both have been fine since. The iPod Touch can deal until a software update comes out.

Natordog

Level 1

4 points

Mar 5, 2012 9:00 PM in response to Karrie34

I reset the Network Settings and have not had a crash since (1 day). You can do this in the Settings of the iPhone. Possibly a network bug? I'm not sure, but I hope this resolves the issue.

Karrie34

Level 1

35 points

Mar 6, 2012 9:17 AM in response to Natordog

I tried that (and resetting ALL settings) with all 3. Didn't work for me unfortunately. Hope yours behaves from now on though!

Juuro

Level 1

0 points

Mar 27, 2012 5:05 PM in response to Karrie34

Is there a solution by now?

Mar 28, 2012 3:41 AM in response to Natordog

hi,had the same problem-

found it. ends up removing MCleaner 1.8.3 fixed the issue.

time to send in a bug report

Juuro

Level 1

0 points

Apr 1, 2012 3:05 PM in response to Natordog

This didn't work for me either.

Carruthe

Level 1

5 points

Apr 12, 2012 5:49 PM in response to Scott Gillis

I've had the same problem since upgrading my iPhone 4 to iOS 5 - Springboard crashes, ususally when I double-click the home button to bring up the bar with the running apps. Happens quite freqently, and is becoming increasingly annoying. If I wanted a crashing phone, I would have stayed with my HTC Touch Pro and Windows Mobile 6.5.

Juuro

Level 1

0 points

Apr 12, 2012 9:47 PM in response to Scott Gillis

For me the solution was to restore the phone completely. I restored to "new device". After that I loaded my backup from iCloud. Since than I had not one Springboard crash.

I had the crashes immediately after the launch of some apps. When I started the app after the Springboard crash again the was no crash. The crashs happened only in apps not by Apple.

Is anyone experiencing springboard crashes on the 4S?