Following my update to iOS5 my DCIM folder now contains 2 files. My photos are not displaying properly on the iPhone. Help!

Hi,

My iPhone 4 has been playing up since I installed iOS5. Newly taken Photos were only displaying in a very (thumbnail like) low res. This started after I took about 20 photos one after the other and then tried to edit one using the PhotoShop App.

I tried a factory reset and restore. No joy. Same issues.

I looked at the phone going through My Computer (PC) and I see that there are 2 files in the DCIM folder. I have tried deleting one file, I tried deleting both. I have tried deleting the contence of the folders. No joy. While the photos seem to delete they reappear again when I look in the camera roll in the form of grey boxes with JPG or MOV written in the middle.

Im a bit stuck.

Any suggestion?

Thanks

iPhone 4, iOS 5

Posted on Oct 19, 2011 1:08 PM

20 replies

Feb 8, 2015 11:18 PM in response to godbreak

Is there a fix for this finally or ?

Feb 9, 2015 6:00 AM in response to IPOSEiDONI

No, iPosideni, not yet. Please report this to AppleCare to let them know. The engineers are supposed to be working on a fix, and the supervisor I have been in contact with thought it would be released with this last release, but it was not. So, possibly with the next iPhone software update release. But, still please report this to AppleCare, so they understand the numbers of customers that are affected.

Feb 9, 2015 6:13 AM in response to hoosierquilt

sure if you could tell me what exactly to do.Since i'm outside USA, and i don't think we have Apple Care shops or service centers here in Bulgaria.I can contact customer support if needed.thanks allot

Feb 9, 2015 7:52 AM in response to IPOSEiDONI

Just Google, "Apple Support Bulgaria" and your support page will come right up 🙂

godbreak

Level 1

9 points

Apr 29, 2015 6:44 AM in response to hoosierquilt

Hi guys,

is there anything new about this issue? iOS 8.3 didn't solve it..:(

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Following my update to iOS5 my DCIM folder now contains 2 files. My photos are not displaying properly on the iPhone. Help!