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Iphone 4S wifi problem

Hi i bought an Iphone 4S day before yesterday. And i'm having problems with the wifi. wifi freezes after like evey 15- 20 mins. by freeze i mean it stays connected but that nothing works i dont lose singals or anything but internet stops working on the phone then i have turn off the wifi and connect it again to make it work for another 10-20 mins. is anyone else so facing the same problem?

iPhone 4, iOS 5, Iphone 4S

Posted on Oct 20, 2011 6:23 AM

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Posted on Oct 20, 2011 8:34 AM

Exactly the same problem here as well... 😟


Any idea?

433 replies

Dec 4, 2011 10:45 PM in response to shaheeriqbal

Chiming in with same issue here. Two new iphones 4s - both dropping wifi on daily basis. I have new Motorola SB6121 cable router paired with new Airport Extreme. My Mac Mini, Macbook Pro, + Macbook all connect without issue. Our old iPhone 3s connected without issue. Have tried resetting router and airport as well as network settings on iPhones. Resetting the network on the phone worked the first half-dozen times, but now my phone won't join at all - I simply get the dreaded "unable to join the network". I also tried turning off "Setting Time Zone" as suggested in earlier post without any luck. I am spending way too much time on this...frustrating.

Dec 4, 2011 11:07 PM in response to shaheeriqbal

Sharing my experience with this issue.


I would get the "connected" issue as everyone has described very well by now. In quotes because the signal bars say I'm still connected, but not really. Problem seems to show it's head when I'm at the fringes of wifi coverage. I got a good chance to experiment with this because my master bedroom is where the edge of coverage is and I get to try each of the settings every night and morning. It cut out on ever session every time.


Static router channel (along with moving the channel around) didn't help. Next night I tried IP address reservation on my router and voila. No more disconnections.


Not saying this will fix your issue, but it did for me. Alas, the one thing I could complaint at is no longer an issue. After years of owning different brands and models, I finally have the PERFECT phone.


Thanks Apple!

Dec 5, 2011 8:14 PM in response to Junksta77

Just returned home to try the new genius-supplied iphone 4s on my home Airport Extreme....no luck / no connection. It connected at the Apple store and at work.... I guess this means, in my case, it's a problem with the Airport Extreme? Frustrating. The whole impetus for buying the Airport was to stay within the Apple ecosystem in my foolish assumption that we would avoid device/network compatability issues....

Dec 5, 2011 9:00 PM in response to otto_matik

I don't think it's your airport, man. I was having the exact same problem, with the same modem and router. It's quite clearly an issue with the IOS 5.


Try reseting your phone from scratch, and signing it in through the guest network. I know you said it didn't work before, but maybe a reset will do the trick.


I know, it's really frustrating.

Dec 6, 2011 1:08 PM in response to shaheeriqbal

Glad to see I'm not alone with this problem. Can't help but feel I've upgraded in a phone from 4 to a 4s but downgraded in its capabilities. Wifi continues to lose connection even after trying all of the suggested steps, restore, reset network settings, change router settings etc but still getting the same problem. No wifi means I can't FaceTime anymore too. I never experienced this problem on my previous apple devices until now. If this is a software issue, why was it not effecting earlier devices? At least if Apple recognised our issues on this subject and are working on a fix, then I'm happy to patiently wait for it to be fixed in an update, but for me personally, it's the not knowing if this is on the fix list that bothers me most, these are not cheap devices so it would be nice to have all the features it should be capable of actually working, especially something as common as wifi technology!


Please Apple, this is a major problem for the majority of us, so at least acknowledge there is a problem and that it is being looked at....... Soon!

Dec 6, 2011 1:26 PM in response to Kingswood

Have you tried this yet? It was posted on a different thread and I did it and it has worked for me. I was unable to connect on public or my home wifi before I did this.


I went into settings. touch WIFI.. choose the network.. then touched the small arrow on the right side. A new page opens and at the top I touched the box "forget this Network"


I then did a complete reboot. When the phone came back, I choose the network again it worked like a charm.....


Hope this helps......

Dec 12, 2011 3:14 AM in response to Kwan6887

I HAVE FOUND A SOLUTION TOO MY IPHONE 4S WIFI PROBLEM!


At first everything worked as it should out of the box. I used my WiFi for Safari and E-mail and such. But then it seemed like “WiFi froze” as some people have described it on the forum. I then began to investigate the problem and many people on the web seems too have the same WiFi problem with Iphone 4S and also some with Ipad2. That made me somewhat unhappy because I like my new Iphone 4S and some people seems too think that the problem is with the new IOS5 or a faulty hardware.


There might be, as with all products on the market, some Iphones with faulty hardware and for those my solution will not work and you probably have too get a new one. But for most of you I would recommend you too try my solution and it might work for you as well. Probably there are more than me with this solution but I have not seen it anywhere online so that’s why I post it too help out if I can.


My WiFi problem was linked too me using Skype on my Iphone. And after a quick look at the log in my router I found that by some reason the Skype app somehow got my Iphone blocked when my router analysed my traffic. The symptom was that my router locked out my Iphone from the Internet for a period of time. If this have anything too do with just Skype or that in cooperation with IOS5 I don’t know.


As some people tries too restart, reinstall and a lot else as described on this forum I would imagine that your routers in the meantime removes the ban it has imposed temporary for your Iphone. When you get back on WiFi you get blocked again.


Now you might say “I do not use Skype nor have Skype app on my Iphone”. Too those people I would say “Lookat your traffic between your Iphone and your router as it might be another app causing a lockout on your router.”


The solution part I (what I did):


* Enter your router settings.


* Allow your Iphone free access too the Internet on your router without router interference such as traffic analysing. Here you may need too have a look in your manual for your router how too make this possible. I put my Iphone in the DMZ (demilitarized zone) (using a D-Link router). The DMZ lets traffic flow without router interference.


* Restart your Iphone.


* Now you should be free of the WiFi problem.


The solution part II (what I will do later on):


* Try and isolate what causes the router block so you can set up the router too work with the Iphone without using the DMZ-setting as DMZ is viewed as a last resort when all else fails. If you for an example put a computer in the DMZ you will not get protection from the router as you go online.


* Will try a couple of things, might be the SPI (stateful packet inspection) on my router that generates these lockouts. As DMZ traffic isn’t screened by SPI.


Some thoughts:

When I am in another room my signal drops too 18 – 25 % as for when at router it is more like 85%. So if you are away from the router check the signal strength, usually shown in router settings.


Hope this helps you with your problem.

Iphone 4S wifi problem

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