You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 4S wifi problem

Hi i bought an Iphone 4S day before yesterday. And i'm having problems with the wifi. wifi freezes after like evey 15- 20 mins. by freeze i mean it stays connected but that nothing works i dont lose singals or anything but internet stops working on the phone then i have turn off the wifi and connect it again to make it work for another 10-20 mins. is anyone else so facing the same problem?

iPhone 4, iOS 5, Iphone 4S

Posted on Oct 20, 2011 6:23 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2011 8:34 AM

Exactly the same problem here as well... 😟


Any idea?

433 replies

Nov 25, 2011 11:25 AM in response to shaheeriqbal

Ok, just wanted to add my two cents.


I have been having all the same connectivity issues listed above. I actually bought a be Motorola SB6121 cable modem and updated my old Airport Extreme to a new 5th gen edition. My iMac Internet works great, and my grandmother's iMac works great downstairs. Other external devices, however, were having connectivity issues, my PS3 and my iPhone 4s in particular. I tried changing channels and this provided only about 10 minutes of relief as mentioned above. I reset everything a number of times, nothing worked.


I did some research on the PS3 issue and found a thread that instructed me to enter a specific dpna ID, and voila! Problem solved. I suspect that this issue may have been related to the new network, but I am not positive. This left the iPhone issue.


On a whim, I decided to setup a guest network on my Airport and try that. For whatever reason, this has fixed my problem, at least temporarily. I have been logged into the guest ID all day and it is still cruising. This may not hold for the long haul, but thus far I am having great success.


I figured I'd share this for those of you who may be more knowledgable than me and might be able to determine something from this workaround. Also, for those of you, like me, who have limited network comprehension, but would like at least a temporary fix for your wifi.


Thanks Jim

Nov 25, 2011 11:35 AM in response to Junksta77

Jim,


You note, "I did some research on the PS3 issue and found a thread that instructed me to enter a specific dpna ID, and voila!"


...sounds promising. Could you point us to that thread, or the procedure? I have no idea what a dpna ID is or how to access it. Googling is turning up no answers either.


As to your iPhone, I gather than setting it up on your guest network has resolved the problems you had on your normal network. Intriguingly, others have noted that forgetting a network and then re-connecting to it has solved their issues, at least for a while. I'm wondering if you tried that. To my eye, signing onto a new network is pretty much the same thing.

Nov 25, 2011 11:59 AM in response to sjinsjca

My apologies, it was not dpna, it was DNS IDs that I manually updated.


Here is the link:


http://www.ps3errorcodesfix.com/ps3-error-80710102


To answer your question, I did forget the network multiple times and sign in again; it never worked for more than a few minutes. I reset my phone, my modem, my router, changed channels, none of this helped. I am typing this message now on my iPhone over wifi and it is still working great.


One thing I noticed is that when I hit the arrow to the right of the guest network inn my iPhone settings I show very different IDs in the IP address, Router, and DNS sections, than I was seeing in my normal network settings. The normal network was showing something like 10.0.0.1. The numbers I have in the guest network seem more intricate for lack of a better term.

Nov 25, 2011 3:30 PM in response to Junksta77

For this strange IP, i think it should be there as the wifi connection can't establish to obtain a valid IP from the router.


I have just switched from iPhone 4 to 4S. I encountered the same issue only in 4S. I'm still not sure whether it happens occasionally or there is pattern. Hope everything will be fine!!


Problematic device: 4S with iOS 5.01

Nov 25, 2011 3:49 PM in response to turbostar

Thanks for the detailed information. Do you have any solution so far?


I have just encountered the first disconnection from my 4S with iOS 5.0.1. I tried to fix this by first, Forget the network and rejoin. It didn't work. Second, I restarted the router but the wifi connection wasn't established automatically after router is up. Finally, I have to Forget the network and rejoin it. It remains connected until this moment (for ~50mins at the same location) Hope it's really fixed!!!

Nov 27, 2011 6:36 AM in response to shaheeriqbal

i actually read somewhere that if u turn off the cellular data and try to connect to wifi it will work and surprisingly enough it WORKED. I dont want to bash at&t but it makes me wonder if this was intentionally done. Since there is no more unlimited data, would it be in THEIR best interest to make the wifi a bit 'screwy' so that all ur usage goes through via the data instead of the wifi. I have spoken to a few of my other friends who have the 4s with verizon and sprint and none of them have this issue.

Nov 27, 2011 7:06 AM in response to shaheeriqbal

dear apple team: i have purchased iphone 4S but just after 4 days when i was using my wifi then accidently it powered off and now i am trying to connect again it and trying this more then 400 times but still invail. i have read all the data given at all discussion on the web but NOT SUCCEED. I AM USING IPHONE FOR LAST 2 YEARS BEFORE IT I WAS USING IPHONE 3GS BUT I DIDNOT HAVE THIS ISSUE NOW I HAVE IPHONE 4S BUT WHY IT HAS I AM VERY MUCH DEPRESS WITH THIS PHONE.


CAN ANYONE SUPPORT ME?? I HAVE DONE THE BELOW THINGS BUT NOT SUCCEED.


1. RESET NETWORKING SETTING

2. RESET ALL SETTINGS

3. TRY TO CONNECT WITH MANY NETWORKS ( MORE THEN 6 IN NOS)

4. BLUE TOOTH ON & OFF

5. TRY ALL THINGS WHICH ARE AVAILABLE ON WEB


GIVE ME SOLUTION AS AFTER THAT I HAVE ONLY ONE SOLUTION TO PUT THIS IPHONE ON ROAD AND DRIVE CAR ON IT AS I HAVE LOST 500 POUNDS ON IT.

Nov 27, 2011 7:07 AM in response to muhammad idrees

dear apple team: i have purchased iphone 4S but just after 4 days when i was using my wifi then accidently it powered off and now i am trying to connect again it and trying this more then 400 times but still invail. i have read all the data given at all discussion on the web but NOT SUCCEED. I AM USING IPHONE FOR LAST 2 YEARS BEFORE IT I WAS USING IPHONE 3GS BUT I DIDNOT HAVE THIS ISSUE NOW I HAVE IPHONE 4S BUT WHY IT HAS I AM VERY MUCH DEPRESS WITH THIS PHONE.


CAN ANYONE SUPPORT ME?? I HAVE DONE THE BELOW THINGS BUT NOT SUCCEED.


1. RESET NETWORKING SETTING

2. RESET ALL SETTINGS

3. TRY TO CONNECT WITH MANY NETWORKS ( MORE THEN 6 IN NOS)

4. BLUE TOOTH ON & OFF

5. TRY ALL THINGS WHICH ARE AVAILABLE ON WEB


GIVE ME SOLUTION AS AFTER THAT I HAVE ONLY ONE SOLUTION TO PUT THIS IPHONE ON ROAD AND DRIVE CAR ON IT AS I HAVE LOST 500 POUNDS ON IT

Nov 27, 2011 8:44 AM in response to muhammad idrees

iOS 5.x is a very buggy OS.


Apple has a lot of issues with battery, signal drops and wi-fi, plus a lot of hardware issues with iPhone 4S.


It seems they are losing control of the ecosystem they build.


I have this problem too. The best thing to do is keep swaping your phones and calling Apple.


By swaping your phones, the issue will be noticed when they have a lot of returns for the exact same problem!


Every phone swap is noted and logged. Until Apple comes clean like they have with the battery issue, this issue won't be resolved!


Go to apple.com/feedback and fill out the feedback form on iPhone. Call Applecare and go to an Apple store.


I have swapped my iPhone already and same issue. After so many swaps, Apple will see it as either an OS or hardware issue!

Dec 2, 2011 9:56 AM in response to shaheeriqbal

saw this on another thread and it worked for me........


(I did a "forget" of all my networks and started from scratch. So far things have been stable. Two networks that I used for test purposes at work had the same password. Not sure if that caused an issue or conflict. I can't imagine why it would as the SSIDs were different.


Anyway, I haven't noticed any problems since yesterday.)

Iphone 4S wifi problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.