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Iphone 4S wifi problem

Hi i bought an Iphone 4S day before yesterday. And i'm having problems with the wifi. wifi freezes after like evey 15- 20 mins. by freeze i mean it stays connected but that nothing works i dont lose singals or anything but internet stops working on the phone then i have turn off the wifi and connect it again to make it work for another 10-20 mins. is anyone else so facing the same problem?

iPhone 4, iOS 5, Iphone 4S

Posted on Oct 20, 2011 6:23 AM

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Question marked as Top-ranking reply

Posted on Oct 20, 2011 8:34 AM

Exactly the same problem here as well... 😟


Any idea?

433 replies

Nov 12, 2011 1:03 AM in response to Richard Caughlan

I spoke too soon. 5.0.1 update did not address this 4S Wifi issue. Still dropping connection, doesn't switch to 3G after dropped, and runs the battery down attempting to reconnect without timing out. My 3GS does not have this issue. It does not drop the connection. BTW, don't even attempt this update while connected to iTunes unless you have a couple of hours to waste. This Wifi syncing does not work the majority of the time. And even though it allows you to download and install the update with iTunes and attempts to push it out to the phone, it did not work for me. The phone never received the update. Had to use USB to get it done.

Nov 12, 2011 1:19 AM in response to shaheeriqbal

I have an iPhone 4 and had massive battery drain problems after updating to ios5. After lots of reading and fiddling I managed to get the drain down to except able levels. The problem now is since the update to 5.01 the problem is back and no matter what I do it's not getting any better. Apple sort this out you have ruined a fantastic phone.

Nov 12, 2011 7:39 PM in response to Richard Caughlan

I updated to 5.0.1 and my airport extreme 5th gen is working for all my devices. iMac i7, 2 macbook pro's, ipod touch 4th gen, ipad 2 and both appletv's. My new iphone 4s is having problems with staying connected and even when shown as connected I get no response with safari, weather or other internet apps. Also my battery is being completely drained in about 8 hours of just being turned on with hardly any input. I've been a 20 year Mac user and have never had problems tweaking these kinds of issues. This has me baffled so I'm assuming at this point it's a serious issue.

Nov 12, 2011 9:58 PM in response to alan74

maybe my answer could sound silly to a pro of mac devices but yesterday night I discovered that if you double tap on the home button you are able to close all the apps which previously were in standby draining battery power. Before doing that I had basically every single app installed running! That gave my iPhone a good 40% extra battery! It's the second straight day the device is on and still have 25%...

Nov 13, 2011 7:04 AM in response to shaheeriqbal

same wifi problems, my 4s is less than a day old. I picked it up last night. All my other iOS devices (iPad 1 & 2, iPhone 4) do not have this issue. Very frustrating that the wifi just freezes. The restore options are just absurd. I shouldnt have to burn 3 hours trying to get a new phone to work. Definitely watching the battery drop and I'm running 5.0.1. Guess I was misinformed when I asked the "genius" if all the battery and wifi issues were resolved before I bought this last night. He said "yes, everything is now good to go". Wrong! And I already have $40+ in ghost armor and zagg installed.

Nov 13, 2011 7:21 AM in response to Steelers36

I'd like to add my voice to the list of people having this problem. However, to note, I'm on my second iPhone 4s as the first one I had, had a stuck pixel and I got it replaced. The first iPhone 4s had NO wifi problems - I could stay connected to any WiFi and it would be instantly ready whenever I asked it. The second iPhone 4s I got, I noticed that after a few minutes (or even seconds), on WiFi, the phone would be sitting trying to load things as if it lost internet connection. At first I dismissed this but as time went on, I noticed this was really starting to be a problem. And confirmed, my iPhone 4s loses WiFi sometimes instantly or sometimes after exactly 10 mins (watching Netflix).


I've read through this entire thread and tried a hard reset (of settings), static IP addresses (I'm a software developer with a lifelong history of IT), using GoogleDNS/OpenDNS, and turning off WiFi sync in iTunes. All of this was a temporary fix as the problem came back.


I know it isn't the router. Why? My first iPhone 4s worked 14 days flawlessly on it (before I recognized the stuck pixel and replaced it). Now... I kinda wish I had that stuck pixel because I can't use WiFi reliably. Sad!

Nov 13, 2011 9:01 AM in response to shaheeriqbal

I have not had this problem for five days now. Earlier this week, I installed a latest generation time capsule with AirPort Extreme. I've had no problem since then. Obviously, it's not reasonable to expect that everyone go out and purchase a new airport extreme just so that their iPhone can work under iOS 5. I already needed a larger hard drive for my backups and had been considering getting the new time capsule for sometime now. However, I offer this information in case it is helpful in diagnosing the problem.


My old router was a 2wire 802.11 g. The time capsule is a 802.11 N. It also has dual band technology operating at 2.5 MHz and 5 MHz. it automatically senses which is the best band for the various devices on the network. I kept my 2wire router connected to my cable broadband, because it also controls my UVerse television and AT&T phone service. I connected the time capsule directly to that router using an ethernet cable, and I disabled the Wi-Fi coming out of the two wire router. I then set up a new Wi-Fi/airport network using the AirPort Utility app on my iMac. Up until then I was having the same problem as everyone else: frequent problems with still being connected to Wi-Fi but being told there was no Internet connection even though my other devices on that same network had a connection to the Internet, or being disconnected from my Wi-Fi network and, when trying to reconnect, getting the spinning wheel of death and not automatically switching to 3G. as soon is I made this hardware addition and changed the Wi-Fi network, I have not had any problems since.


It might be useful in helping to debug this problem if future posters also provide information about their Wi-Fi set up and equipment.

Nov 13, 2011 12:04 PM in response to shaheeriqbal

Hello again.


I have the same problem. I have installed the new software and reset the network settings which has improved it. Previously it was dropping off withinh seconds, it's now going around 15 to 20 min. Turning the Wifi off and on seems to start the clock again.


I still have a 3GS with latest software, no problems with that.


Apple have dropped the ball with 4 series. I know a lot of people who have needed a replacement screen as they break when you drop them. The arial drops signal if you hold it a certain way and know Wifi problems!

Nov 13, 2011 12:26 PM in response to shaheeriqbal

when i spoke with apple tech support over the phone they told me to go into the store to run testing on the phone and to see if it happens when connected to apple wifi. I am thinking that will all be a waste of time since many people on here are experiencing the same issue. He said 7 pages on the forum is nothing and not a mass issues problem If u look at the battery loss thread that is 250+ pages ... that is an issue that apple addresses... so until more people chime in here i am sure it wont raise a flag with apple. Now should i go to store and run some hardware software test on my phone or a waste of time ... hmmmm

Nov 13, 2011 2:07 PM in response to iToNe24

I'd sure like to hear form someone who makes that horrible tirp to the store. I'm not going again. And wouldn't you have to wait for the phone to go into standby to see that it won't wake and reconnect? That would take some patience. I hate these intemittent issues. They are most frustrating, i.e., for the first time all week, this morning my Wifi was still connected. I give up.

Iphone 4S wifi problem

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